FAULT
The machine does
not come on.
The machine does
not fill
with water.
Unsatisfactory wash.
Dishes and
kitchenware
are not dry.
Scratches or stains
on dishes
Machine stops
during
operation
Machine stops and
fills
with water when it is
washing.
Machine does not
start a wash cycle
Machine does not
drain completely
POSSIBLE CAUSE
There is no power supply.
The fuses have blown
On/off switch problem
Water entrance valve closed.
Rinse nozzles blocked.
Solenoid valve filter blocked.
Rinse pump faulty
Pressostat is broken.
Door is not closed properly
Wash distributors obstructed.
Shortage of detergent.
Dirty filters.
Presence of foam
Wash temperature < 50⁰C
Dishes heavily soiled
Water too dirty
There is no rinse aid
Rinse aid low
Dishes left inside dishwasher
for too long.
Rinse temperature < 80 ⁰C
Too much rinse aid
Water too chalky
Not rinsing properly
Detergent setting incorrect
Electrical sockets overloaded
Machine protection tripped
Overflow incorrectly mounted
Pressure switch pipe blocked
Pressure switch is faulty
Door is not closed properly
Door micro switch faulty
Machine not levelled correctly Level the machine correctly
Drain blocked or restricted
Check MCB/switches and isolators are switched on
Call technician to analyse reason for failure
Press and hold for 3 seconds the on/off switch
Open the water valve.
Clean nozzles and check branches for build-up of lime.
Call the technical service to clean the filter.
Call the technical service to replace the Rinse pump.
Call the technical service to replace the pressure
switch.
Close the door properly
Clean distributors thoroughly.
Call the technical service to reset the dispenser.
Clean the filters thoroughly
Unsuitable detergent. Too much detergent, reduce
Too much rinse aid. Reduce rinse-aid intake.
Thermostat incorrectly set / faulty call technician
Select a longer cycle.
Drain the wash tub and fill with clean water.
Fill the rinse aid container
Adjust rinse aid intake
When the dishwasher finishes, remove the basket
from the machine and allow to dry naturally
Thermostat incorrectly set / faulty call technician
Call technical service to adjust rinse aid dispenser
Install / regenerate water softener
Check rinse pressure and all jets are clear
Check detergent quality and adjust to suit
Contact electrician to check power supply
Reset safety device and if it trips again, call technician
Mount overflow correctly
Empty the tub and clean thoroughly.
Call the technical service to replace it
Close door properly, if reopens adjust tensioners
Call technical service to replace switch
Check drain pipe is not blocked and is correct
SOLUTION
Need help?
Do you have a question about the Storm100BTDP and is the answer not in the manual?