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Ooma Usage Guide
Basic Operation
Making and receiving calls
To place a call, pick up a phone connected to your
Ooma Phone Genie and dial a phone number.
To answer a call, pick up the phone when it rings as
you normally would.
Call-waiting
Switch to a second incoming call by pressing the
Flash key on your telephone handset. The current
call will automatically be put on hold. To switch back,
press the Flash key again.
Blocking caller-ID
Disable your caller-ID on outgoing calls by dialing
before you dial out. To disable caller-ID for
*
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all calls, visit: my.ooma.com/privacy
911 emergency calling
In case of an emergency, dial
responders. For your safety, always keep your address
up-to-date at: my.ooma.com/address
to reach first
9 1 1
International and other calling services
A calling plan or prepaid balance is required to call
outside the country. Visit my.ooma.com/prepaid to
get started. Then dial
0 1 1
code and phone number. Your remaining time will be
announced before the call completes.
NOTE: A prepaid balance is required for 411 calls.
Voicemail
Setting up
Pick up your phone and press the
Ooma Phone Genie. The system will walk you through
setting up your PIN and recording a personal greeting.
Playing messages at home
When you have new messages, the
Press the
key to listen to your voicemail through the
speaker. You can also listen to messages through your
phone. Simply dial your own phone number and follow
the voice prompts.
followed by the country
key on the
key will blink.
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