Intellian C700 Installation & Operation User Manual
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Intellian C700 Installation & Operation User Manual

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C700
Intellian Certus Terminal
Installation & Operation User Guide

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Summary of Contents for Intellian C700

  • Page 1 C700 Intellian Certus Terminal Installation & Operation User Guide...
  • Page 2 Information in this document is subject to change without notice. Every effort has been made to ensure that the information in this manual is accurate. Intellian is not responsible for printing or clerical errors.

  • Page 3: Table Of Contents

    1.1 Warnings, Cautions, and Notes 1.2 General Precautions 1.3 Iridium Satellite Network Chapter 2. Certifications 2.1 Certifications Chapter 3. Introduction 3.1 Introduction of C700 3.2 Features of C700 Chapter 4. Planning Installation 4.1 Selecting Installation Site 4.1.1 Avoiding RF Interference 4.1.2 RF Hazard Precautions 4.2 System Package...
  • Page 4 C700 - Marine Satellite Communication System Chapter 6. Installing BDU 6.1 BDU Dimensions 6.2 Selecting BDU Installation Site 6.3 BDU Mounting Template 6.4 Mounting BDU 6.4.1 Direct Mounting Type 6.4.2 19-inch Rack Mounting Type (Optional) 6.5 Setting up SIM Card 6.5.1 Inserting SIM Card...
  • Page 5 Table of Contents 8.4 Account Menu 8.4.1 User 8.5 Dashboard 8.6 Status 8.6.1 Network 8.6.2 Wi-Fi 8.6.3 Phone/PBX 8.6.4 Data 8.6.5 Certus 8.6.6 SIM 8.6.7 Terminal info 8.6.8 External GPIO 8.6.9 SDF 8.7 Settings 8.7.1 Network 8.7.2 Wi-Fi 8.7.3 Firewall 8.7.4 Phone/PBX 8.7.5 Data 8.7.6 SDF...
  • Page 6 Figure 25: Attach Connector Tray to BDU Figure 26: Attach Rackmount Plate to BDU Figure 27: Mount BDU Assembly into 19" Rack Figure 28: C700 System with Connected Devices Figure 29: BDU Back Panel View Figure 30: LAN Ports (RJ45) Pinout...
  • Page 7 Table of Contents Figure 32: Using Cable Splitter with RJ14 Phones Figure 33: GPIO Connector Pinout Figure 34: DC Power Connector Pinout Figure 35: BDU to Antenna Cable Connection Figure 36: Grounding Stud Connection Chapter 7. Operating BDU Figure 37: BDU Front Panel...

  • Page 8: Chapter 1. Precautions

    C700 - Marine Satellite Communication System Chapter 1. Precautions 1.1 Warnings, Cautions, and Notes WARNING, CAUTION, and NOTE statements are used throughout this manual to emphasize important and critical information. You must read these statements to help ensure safety and to prevent product damage.

  • Page 9: Iridium Satellite Network

    Precautions * Shock Hazard: To minimize shock hazard and to protect against lightning, you must connect the equipment chassis and cabinet to an electrical ground. Make sure the system is correctly grounded and power is off when installing, configuring, and connecting components. * Do not operate in an explosive atmosphere: Do not operate the equipment in explosive environments or in the presence of flammable gases.

  • Page 10: Chapter 2. Certifications

    (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Changes or modifications made to this equipment not expressly approved by Intellian Technologies, Inc. may void the FCC authorization to operate this equipment.

  • Page 11: Chapter 3. Introduction

    Intellian C700 provides three ® high-quality voice lines and the IP data speeds up to 704 kbps. The C700 introduces the most competitive, highly efficient RF performance, and easy to install solutions that aim to satisfy customers’ demand for a low cost of ownership in terms of deployment, installation, and efficient operation.

  • Page 12: Chapter 4. Planning Installation

    C700 - Marine Satellite Communication System Chapter 4. Planning Installation The antenna installation requires precaution and safety measures. Failure to follow the correct installation process may lead to injury of the installer and/or cause damage to the system. In order to maximize the performance of the system, a thorough review of this installation guide is strongly recommended, as well as executing the installation process as it is noted in this manual.

  • Page 13: Rf Hazard Precautions

    Planning Installation 4.1.2 RF Hazard Precautions The antenna is designed to be used with radiation transmitting equipment manufactured by others. Exposure to RF radiation, including exposure associated with improper use of the transmitting equipment, may be hazardous to people who work close to the Above Deck Unit. Ensure the safety of personnel who work with in the system.

  • Page 14: System Package

    Intellian's web-based software. The BDU contains user interfaces and controls all communication between the ADU and the local communication devices such as phones, and computers, etc.

  • Page 15: Packing List

    Planning Installation 4.2.3 Packing List Before beginning installation, make sure you have all the included components. The ADU Package & BDU Package are provided in one box. NOTE: The SIM card is provided by the service provider and may be packaged separately. Above Deck Unit (ADU) Package Description Q'ty...

  • Page 16: System Cables

    4.3.1 RF Cable (Connecting ADU - BDU) Due to the signal losses across the length of the RF coax on L-Band, Intellian recommends the following 50 Ω coax cable types for standard system installations. Check the instructions from the cable supplier.

  • Page 17: Dc Power Cable

    4.3.2 DC Power Cable You can supply DC power to the BDU in the following methods depending on the power supply available in the vessel. Intellian provides a DC Power Cable, an AC-DC Adapter (optional), and a Terminal Block for the power connections.
  • Page 18 C700 - Marine Satellite Communication System Terminal Blocks Dimension Rating/ F(mm) G(mm) Hole(Ø) L(mm) W(mm) H(mm) Weight Pole 60A 3P 142g Wiring Lug Dimension 14.5mm Min. Ø6.1 Max. 16.8mm 35.5mm Black (negative) For the DC power wires, Red (positive) and Black (negative), you can connect each wire with other wires using the terminal block.
  • Page 19 Planning Installation 3. Unscrew the 3rd position terminal using a Phillips screwdriver. Insert the ring connector of the Black (negative) wire to the terminal and tighten the screw back into the terminal. 4. Connect wires for distribution to the terminals on the opposite side of each connected wires.

  • Page 20: Unpacking System Package

    C700 - Marine Satellite Communication System 4.4 Unpacking System Package Follow the steps for easy and safe unpacking. The system package consists of two sub-packages that an ADU Package and a BDU Package. Unit: mm (inch) BDU Package ADU Package Sub-package Figure 6: Unpacking System Package (with ADU &...

  • Page 21: Figure 8: Unpacking Adu Package

    Planning Installation 2. Take out the ADU package including an Antenna Mounting Template, an ADU Bolt Kit, an RF Cable, and an ADU Unit. Antenna Mounting Template ADU Bolt Kit RF Cable ADU Unit Figure 8: Unpacking ADU Package...

  • Page 22: Chapter 5. Installing Adu

    C700 - Marine Satellite Communication System Chapter 5. Installing ADU 5.1 Antenna Dimensions Confirm the height and diameter of the antenna unit shown in the following figure before installing it. To protect the cable connectors on the radome bottom, the antenna is shipped from the factory with protective stickers on the Inner Holes and protective covers on the Outer Holes .

  • Page 23: Adu Mounting Hole Pattern

    • Inner Hole Type: Mount the antenna using 'Inner Drill Holes' (with M6 Bolts). Intellian offers the Antenna Pole Mount Kit (separate purchase) that uses Inner Holes (with M6 Bolts) to mount the antenna on a pole.

  • Page 24: Mast Designing (Installation Example)

    The installation mast must be robust enough to prevent flection, vibration, and sway when an external force is exerted on the mast with antenna and radome. Intellian strongly recommends installing the antenna less than 1200mm (47") above the deck. The flange thickness must be at least 8 mm. Refer to the following mast drawing for more details.

  • Page 25: Figure 12: Recommended Mast Design Using Outer Holes (With M10 Bolts)

    Installing ADU Option 2. When Mounting Antenna using Outer Holes (with M10 Bolts) Unit: mm (inch) Ø320 (12.60) Ø282.8 (11.13) R 20 (0.79) 14 (0.55), 4 ea 153 (6.02) 150 (5.90) R 27.5 (1.08) Mounting Plate, 8 (0.3) Support Pedestal, 125A Pipe (5 inches) Figure 12: Recommended Mast Design using Outer Holes (with M10 Bolts)

  • Page 26: Mounting Antenna

    C700 - Marine Satellite Communication System 5.4 Mounting Antenna The lower radome has two types of industry-standard mounting holes, each with four mounting points. Select one of the two mounting types to secure the antenna to the desired mounting surface. Bring the provided Antenna Mounting Template and the ADU Bolt Kit from the ADU package.

  • Page 27: Mounting Antenna On Pole (Optional)

    5.4.3 Mounting Antenna on Pole (Optional) Intellian offers the Antenna Pole Mount Kit (separate purchase) to mount the antenna on the pole. The kit is designed to work on the 40A pole. The kit has mounting holes that match the inner hole with M6 bolts on the bottom of the antenna.

  • Page 28: Vent Hole

    C700 - Marine Satellite Communication System 3. Place the antenna on the pole-mounted bracket then tighten them using bolts. Before assembling bolts, apply Loctite #263 to the bolt's threads to ensure the bolts are fastened firmly. x Four Times M6 Flat Washer Use a torque wrench.

  • Page 29: Connecting Rf Cable To Antenna

    Installing ADU 5.6 Connecting RF Cable to Antenna The cable must be routed from the antenna and through various areas of the ship to end up at the Below Deck Unit. When pulling the cables in place, avoid sharp bends, kinking, and excessive force. After placement, seal the deck penetration gland and tie the cable securely in place.

  • Page 30: Chapter 6. Installing Bdu

    Chapter 6. Installing BDU The Intellian offers two versions of BDU installation, one can be installed to the surface of the wall or desktop, and one can be installed to the 19-inch rack frame using the BDU Rack Mount Kit (separate purchase).

  • Page 31: Selecting Bdu Installation Site

    Installing BDU Unit: mm (inch) 280 (11.02) 315 (12.40) 42 (1.65) 485.7 (19.12) Figure 22: BDU Dimensions (19-inch Rack Mounting Type_Optional) 6.2 Selecting BDU Installation Site The BDU should be installed below the deck in a location that is dry, cool, and ventilated. The front panel of BDU should be easily accessible to users.

  • Page 32: Bdu Mounting Template

    4 positions Figure 23: BDU Mounting Template 6.4 Mounting BDU The BDU can be mounted in any orientation but for best performance, Intellian recommends that it is mounted horizontally. WARNING Ensure that the cables connected to the BDU are long enough to prevent damage when the BDU is pulled out from the rack.

  • Page 33: 19-Inch Rack Mounting Type (Optional)

    Installing BDU 6.4.2 19-inch Rack Mounting Type (Optional) Intellian offers the BDU Rack Mount Kit (separate purchase) including the rackmount plate and connector tray to mount the BDU in a 19" rack. 1. Using the Screws supplied, attach the connector tray to the BDU.

  • Page 34: Setting Up Sim Card

    C700 - Marine Satellite Communication System 3. Slide the BDU assembly into a 19" rack frame. Mount the screws in each side through the holes in the front and fasten the screws to the rack. Make sure that the BDU assembly is mounted securely according to the requirements for your 19"...

  • Page 35: Antenna System Configuration

    POTS Phone Phone Figure 28: C700 System with Connected Devices 6.6.1 Data sessions and voice calls The System provides up to 3 high-quality voice calls, multiple data sessions, Wi-Fi, and supports up to 18 extensions (including 2 analog phones and 16 sip phones).

  • Page 36: Bdu Cable Connection

    C700 - Marine Satellite Communication System 6.7 BDU Cable Connection 6.7.1 BDU Back Panel View The following figure shows the BDU back panel. Grounding Power Antenna WAN (Wide Area Wi-Fi GPIO Stud Connector Connector (TNC) Network) Port Connector Connector SIM Card Slot...

  • Page 37: Phone Port (Rj14 & 6P4C)

    Installing BDU 6.8.2 Phone Port (RJ14 & 6P4C) RJ14 & 6P4C (6-Positions 4-Contacts) Signal T2+ (POTS Phone 2, no. 102) R1- (POTS Phone 1, no. 101) T1+ (POTS Phone 1, no. 101) R2- (POTS Phone 2, no. 102) Figure 31: Phone Port (RJ14 & 6P4C) Pinout When connecting RJ14 phones, it is recommended to use a separate cable splitter (customer supplied).

  • Page 38: General Purpose Inputs/Outputs (Gpio) Connector

    C700 - Marine Satellite Communication System 6.8.3 General Purpose Inputs/Outputs (GPIO) Connector All wires for the GPIO connector must use AWG 24 unscreened wire type. GPIO Connector Signal Signal External Power Input Input 1 Input 2 Reserved External Power Return...

  • Page 39: Connecting Bdu To Adu (Antenna)

    Installing BDU 6.8.5 Connecting BDU to ADU (Antenna) Connect the RF Cable from the ANTENNA connector on the back of the BDU to the RF Connector on the radome bottom (Antenna). ADU (Antenna) TX, RX, 48V DC Power Above Decks Below Decks Antenna Figure 35: BDU to Antenna Cable Connection...

  • Page 40: Chapter 7. Operating Bdu

    C700 - Marine Satellite Communication System Chapter 7. Operating BDU The BDU and ADU are connected by a single coaxial cable through which power and Ethernet data are deliv- ered between the BDU and ADU. The BDU is responsible for all the terminal management, system monitoring, control, error detection, and maintenance operations.

  • Page 41: Powering On System

    Operating BDU 7.2 Powering On System Use the power ON/OFF button on the BDU’s front panel. Wait for all LED indicators to turn green to indicate the system is completely powered up. 7.3 Making POTS Phone Call To make POTS phone calls, do as follows: 1.

  • Page 42: Using Poe Devices

    7. Click the Apply button to apply the settings to the system. 7.5 Using Wireless Devices 7.5.1 Installing Mobile Application To be able to use a mobile phone you must install a compatible mobile application. Intellian recommends using the following mobile application: Grandstream Wave App •...

  • Page 43: Setting Up Wi-Fi

    2. Connect an Ethernet cable from the LAN Port 1, LAN Port 2, LAN Port 3, or LAN Port 4 on the back of the BDU to the LAN port of PC. The network connection is established automatically. 3. Use the following IP address to access the Intellian AptusLX Web page. • IP Address: 192.168.200.1 (Default) 4.

  • Page 44: Making Wireless Device Call

    4. Check the new extension added. 7.5.4 Making Wireless Device Call Using Grandstream Wave App (Recommended) through Mobile Phone To make a call on your mobile phone, Intellian recommends using the Grandstream Wave app. Follow the steps below to set up your mobile phone. AptusLX201 AptusLX201 192.168.200.1:5060...

  • Page 45: Chapter 8. Using Aptuslx

    Using AptusLX Chapter 8. Using AptusLX 8.1 Introduction With the embedded AptusLX software, the antenna can be monitored, controlled, and diagnosed remotely, anytime through the TCP/IP protocol. It saves your time and cost generated by various maintenance activities such as operating firmware upgrades, tracking parameter resets, and system diagnosis, etc. 8.1.1 How to Access Internal Webpage of BDU The network is automatically configured by DHCP with no additional PC IP configuration.

  • Page 46: Main Page

    8.2 Main Page 8.2.1 Page Login The Intellian software Aptus provides different user access levels to protect the system for safe operation. Depending on the user level, the accessible range of functions in the software can be limited. 1. Log into the BDU by typing in User Name and Password information. If this system has not been...

  • Page 47: Top Menus

    Select the Main Menu. Each main menu offers side menus on the left of the Main Menu screen. Select the Intellian button to manage your account details and select the Account Button Logout menu to log out of the AptusLX web page.

  • Page 48: Account Menu

    For the next login, the new password is required. If you have forgotten your ID and/or password, you can reset depending on your account level. The intellian account allows you to reset the guest account. Reset ID/ Password Click the account button to reset to the default id and password.

  • Page 49: Dashboard

    Using AptusLX 8.5 Dashboard The Dashboard menu is displayed as below to provide quick monitoring of the antenna status. The Dashboard helps you arrange panels on a single screen while providing you with a broad view of a variety of information at once.

  • Page 50: Status

    C700 - Marine Satellite Communication System 8.6 Status This menu displays the Network, Wi-Fi, Phone/PBX, Data, Certus, SIM, Terminal Info, External GPIO, and SDF function. 8.6.1 Network Item Description Network Displays the information about a network and ports. Displays the network information in use.

  • Page 51: Wi-Fi

    Using AptusLX 8.6.2 Wi-Fi Item Description Wi-Fi Displays Wi-Fi access information. Displays the Wi-Fi access point configuration. • Status: Displays the Wi-Fi status (Active / Inactive). • SSID: Displays the SSID network name. Wi-Fi Status • Mac Filler: Displays the MAC address filtering status (Enable/Disable). •...

  • Page 52: Phone/Pbx

    C700 - Marine Satellite Communication System 8.6.3 Phone/PBX Item Description Phone/PBX Displays the phone and Private Automatic Branch Exchange (PABX) status. Displays the extension number and details. • Extension: Displays the registered extension. Extension Management • Inbound Line: Displays the inbound line in use through the blue indicator.

  • Page 53: Data

    Using AptusLX 8.6.4 Data Item Description Data Displays the data setting status. Displays the data route (None, Satellite Only, WAN Only, Satellite Preferred, WAN Routing Preferred) in use. Port Forwarding Displays the port forwarding data information. Protocol Displays the protocol forwarding data information. Forwarding...

  • Page 54: Certus

    C700 - Marine Satellite Communication System 8.6.5 Certus Item Description Certus Displays the modem state and the satellite information. Displays the modem status. • Network Detected: Displays the network connection status (Yes/No). • Network Type: Displays the network type in use.

  • Page 55: Sim

    Using AptusLX 8.6.6 SIM Item Description Displays information about the SIM card, and the voice and data status. Displays the SIM card information in use. • Connected: Displays the connection status of the SIM card. The SIM must be Configuration inserted.

  • Page 56: Terminal Info

    C700 - Marine Satellite Communication System 8.6.7 Terminal info Item Description Terminal info Displays the system terminal information. Displays BDU information in use. Displays ADU information in use. Core Module Displays the core module information in use.

  • Page 57: External Gpio

    Using AptusLX 8.6.8 External GPIO Item Description External GPIO Displays external GPIO. Inputs Displays input information in use. Outputs Displays output information in use.

  • Page 58: Sdf

    C700 - Marine Satellite Communication System 8.6.9 SDF Item Description This menu is for service providers. Displays Secondary Data Flow (SDF) information. SDF Config Displays the IP address assigned to the SDF.

  • Page 59: Settings

    Using AptusLX 8.7 Settings This menu sets and displays the Network, Wi-Fi, Firewall, Phone/PBX, Data, SDF, and External GPIO function. 8.7.1 Network Item Description Network Sets the information about a network and ports. Sets the network configuration. • DHCP: Sets the DHCP function by toggling the activation button (Activate/ Inactivate).

  • Page 60: Wi-Fi

    C700 - Marine Satellite Communication System 8.7.2 Wi-Fi Item Description Wi-Fi Sets the Wi-Fi access information. Sets the Wi-Fi access point configuration. • Activate: Sets the Wi-Fi function by toggling the activation button (Enable/ Disable). • SSID: The SSID is the network name shared among all devices in a wireless network.

  • Page 61: Firewall

    Using AptusLX 8.7.3 Firewall Item Description Sets the firewall, network security system, which monitors and controls incoming Firewall and outgoing network traffic based on predetermined security rules. Sets the firewall configuration. • Activate: Sets the firewall function by toggling the activation button (Enable/ Disable).

  • Page 62: Phone/Pbx

    C700 - Marine Satellite Communication System 8.7.4 Phone/PBX Item Description Phone/PBX Sets the phone and Private Automatic Branch Exchange (PABX). Sets the extension number and details. • Extension: Displays the registered extension. • Inbound Line: Each inbound line can be controlled and managed by individual selection through the blue indicator.

  • Page 63: Data

    Using AptusLX 8.7.5 Data Item Description Data Sets the data settings. Selects the data route type (None, Satellite Only, WAN Only, Satellite Preferred, WAN Preferred). Routing Config Click the Apply button to apply the settings to the system. Sets the satellite link. •...
  • Page 64 C700 - Marine Satellite Communication System Item Description Sets the wide-area network (WAN) link. • Link: Sets the WAN link function by toggling the activation button (Enable/ Disable). • Address Mode: Selects the IP address type (Dynamic/Static). - Dynamic: The IP address is assigned by the network automatically.

  • Page 65: Sdf

    Using AptusLX 8.7.6 SDF Item Description Sets each SDF settings. Enter each SDF IP and subnet address. SDF Config Click the Apply button to apply the settings to the system.

  • Page 66: External Gpio

    C700 - Marine Satellite Communication System 8.7.7 External GPIO Item Description Select the external General Purpose Inputs/Outputs (GPIO) settings from the External GPIO drop-down list. Inputs Select the input settings from the drop-down list. Outputs Select the outputs settings from the drop-down list.

  • Page 67: Tools

    Using AptusLX 8.8 Tools This menu sets and displays the Software Upgrade, Backup & Restore, Reset, Logs, and Diagnostic function. 8.8.1 Software Upgrade Item Description Software Upgrades antenna software firmware. Upgrade Browse and select the package firmware file to upload and click the Upload button.
  • Page 68 C700 - Marine Satellite Communication System Package Update Procedures: 1. Browse and select the upgrade package file to upload. Click on the Upload button to transfer the Firmware package file (*.bin) to the BDU module. 2. The antenna firmware state will appear in the pop-up window. Check the current version and the new version.

  • Page 69: Backup & Restore

    Using AptusLX 8.8.2 Backup & Restore Item Description Backup & Backs up user configuration files to PC and Restores the antenna settings. Restore Saves user configuration files to PC. Click the Backup button to apply the Backup settings to the system. Restores the antenna setting by using the setting files saved from the PC.

  • Page 70: Reset

    C700 - Marine Satellite Communication System 8.8.3 Reset Item Description Reset Resets the antenna system and factory reset. Click the Reset button to reset the antenna system. The user configuration is Reset not reinitialized. Click the Factory Reset button to initialize the antenna system. The user Factory Reset configuration is initialized.

  • Page 71: Logs

    Using AptusLX 8.8.4 Logs Item Description Logs Downloads the antenna log data. Displays the antenna log list. Logs • Download Log File: Any log data (.gz) within a month can be downloaded. Click the Download Log File button.

  • Page 72: Diagnostic

    C700 - Marine Satellite Communication System 8.8.5 Diagnostic Item Description Diagnostic Executes antenna diagnosis test to check the antenna status. H/W (Hardware) Sets the hardware test function by toggling the activation button (Active/ Test Mode Inactive). Activate The activation button must be selected to the "Active" in the previous step.

  • Page 73: Support

    Specification 8.8.6 Support Item Description Support Downloads the User Guide. Manual The user guide file (.pdf) can be downloaded. Click the Download button.

  • Page 74: Chapter 9. Specification

    C700 - Marine Satellite Communication System Chapter 9. Specification 9.1 Technical Specification Above Decks Unit (ADU) ADU Height 270 mm (10.62") ADU Diameter 370 mm (14.99") ADU Weight 6.8 kg (15 lbs) Roll ±20° at 0.4 Hz and ±15° at 0.33 Hz Pitch ±20°...

  • Page 75: Environmental Specification

    Specification 9.2 Environmental Specification Test Intellian Standard Operational IEC-60945 (-25°C to +55°C / power on) IEC-60945 (-40°C to +80°C / power on and a non- Temperature (ADU) Survival functional state) Storage IEC-60945 (-40°C to +85°C / power off) Operational IEC-60945 (-25°C to +55°C / power on) IEC-60945 (-40°C to +80°C / power on and a non-...

  • Page 76: Chapter 10. Warranty

    (3) YEAR of parts and THREE (3) YEAR of factory repair labor to return the system to its original operational specification. Warranty periods commence from the date of shipment from Intellian facility, or date of installation which is come sooner. Providing maximum 6 months Warranty additionally if submission of authorized form which is described installation occurs within 6 months from the shipment date.

  • Page 77: Chapter 11. Appendix

    Appendix Chapter 11. Appendix 11.1 Appendix A. Tightening Torque Specification This table shows the recommended values of tightening torques. Bolt Size Tightening Torque (N-m) M2.5 (Example Picture) Torque [N-m]...

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