Maintenance; Servicing; General Maintenance; After-Sales Service 1) Wear Parts - wayscral Dandy 24 Manual

-Do not expose the product to heat sources.
-Do not immerse the product.
-The external flexible cable of this product cannot be replaced; If the cord is damaged, the product
should be discarded.
IV MAINTENANCE

1) Servicing

Note: To ensure safety and maintain the components in good working condition, you must have your
electric bike periodically checked by your vendor:
Initial servicing: 1 month or 150 km
-Checking the tightening of the components: crank, wheel, stem, pedals, handlebars, seat clamp,
-Checking the operation of the transmission and assistance,
-Checking and adjusting the brakes
-Voltage and/or truing of the wheels.
Every year or 2000km
-Checking levels of wear (brake pads, transmission, tyres),
-Inspection of bearings (bottom bracket, wheels, steering, pedals),
-Inspection of cables (brakes, derailleur),
-Inspection of lights,
-Voltage and/or truing of the wheels.
Every 3 years or 6000km
-Changing the transmission (chain, freewheel, chainwheel),
-Changing the tyres,
-Checking wheel wear (spokes, rim)
-Voltage and/or truing of the wheels
-Changing the brake pads
-Inspection of electrical functions.

2) General maintenance

Your bike requires regular maintenance for your safety but also to increase its service life. It is important
to periodically check the mechanical components to ensure replacement of parts that are worn or show
signs of wear, if necessary.
For safe use, regularly check the condition of brakes and rims.
Cleaning
Your bike should be cleaned with a sponge, a bucket of warm soapy water and a jet of water (not
pressurised). Clean rim flanks and brake pads with alcohol or acetone. Make sure you do not use a jet
of pressurised water.
Lubrication
Lubrication is essential on the different moving components to avoid corrosion. It must be done
regularly on ball bearings located in the axis of the wheels, chain, derailleur and control cables.
It is advisable to use a specific oil for the chain and the derailleur. Grease must be used for the other
components.
Regular inspection:
The tightening of the bolts: lever, crank, pedals, stems.
The tightening torques to be applied are as follows:
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Components Recommended torque
(NM)
Pedals on cranks 35-40
Crank 30-35
Stem tightening 18-20
Headset tightening ≥ 25
Brake lever 2.5-4
Brake calipers 5-7.5
Seat on clamp 18-20
Wheel 25-35
Carrier racks 8
The other tightening torques depend on the size of the nuts: M4: 2.5 to 4.0 N.m., M5: 4.0 to 6.0 N.m., M6: 6.0 to 7.5 N.m.
Tighten the screws uniformly to required torque.
V After-sales service
1) Wear parts
The different wear parts are standard components. Always replace worn parts and/or replace them with
identical commercially available components or from your dealer.
Attention: As with any mechanical component, a bicycle undergoes high stress and wears.
The different materials and components can react differently to wear or fatigue.
If the expected service life of a component has been exceeded, the component may break unexpectedly,
which is likely to result in injury to the rider.
Cracks, scratches and discolorations in areas subject to high stresses indicate that the component has
exceeded its service life and should be replaced

2) Applicable warranty

We have taken the greatest care in designing and manufacturing your bike so that it gives you complete
satisfaction. However, if your product appears to be defective, you can receive a commercial warranty
from the purchase date of:
• Lifetime warranty on the frame.
• 2 years for the motor.
• 1 years for parts, excluding wear parts (tyres, inner tube, brake pads, handlebar grips, seat, cable).
• 2 years for the lithium batteries and the charger. (Bring your used battery back to your dealer, it will be
recycled!)
To avail of this warranty, the user must present the product to the distributor, along with the sales receipt
or purchase invoice.
You can also fill out the warranty claim form on the website www.wayscral.com.
This warranty,applicable in the country of purchase, covers all defects of the product that do not allow
normal use.It does not cover defects resulting from poor maintenance, improper use,or if the manufacturer's
recommendations have not been observed. The warranty does not cover normal wear of parts associated
with the use of the product.
The guarantor is: contact: www.norauto.com.
The commercial warranty provided above does not in any way limit the buyer's right to claim warranty for
hidden defects or non-compliance,as provided for in the different European countries.For more information,
please refer to the applicable law in your country.

3) Operation and troubleshooting

Lithium batteries:
The red charger light does not work while charging
- Check that the connectors are properly connected.
The red charger light does not turn green
- Turn off the power, then connect it to the mains after 5 seconds, it can continue to charge.
Special instructions
Grease the threads
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