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Cleaning
Clean all external surfaces with a clean damp cloth or tissue. Mild antimicrobial or antibacterial
soap and water solution may be used. Dry with a clean soft cloth. Do not immerse the scale
into cleaning or other liquid solutions. Do not use abrasive cleaners.
Under no circumstances should abrasive or acid cleaners, white spirit, benzene or the like be
used for cleaning. Such substances can damage the high-quality surfaces. Proper care and
cleaning is essential to ensure a long life of accurate and effective operation.
What do I do if...
... Questionable weight, or the scale does not center equally in the trig loop when the
poise weight is "0" value?
o Possible cause – Bar does not "0" balance
o The balance ball must be balanced such that the pointer comes to rest in the
center of the trig-loop when both poise weights are set at "0" value.
o Ensure the large and small poise weights are firmly against the shoulder of the
beam.
o Adjust the balance ball screw by turning the screw at the left end of the bar.
... The bar does not move freely?
o Possible cause – Bar sticking or adjustment needed
o Check if the pointer is touching the side of the trig loop in its range of travel.
Realignment of the beam may be necessary if it is touching.
o Ensure that the large and small poise weights are firmly against the shoulder of
the beam.
o Adjust the balance ball screw by turning the screw at the left end of the bar.
... The platform rocks excessively or touches base at any corner?
o Possible cause – Base out of alignment
o Contact technical support.
... Beam does not move at all during weighing process?
o Possible cause – Scale may have improper steel rod connection or poise weight
may have been set a higher weight than patient's actual weight.
o Reset weights to a lower weight.
o Ensure the steel rod is connected properly, refer to "Assembly Instructions".
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