Troubleshooting; Warranty - ubbink Robotclean 2 Operating Instructions And Parts List Manual

1 Robot Clean 2 Operating Instructions and Parts List
TROUBLE SHOOTING
PLEASE CHECK THE FOLLOWING BEFORE CALLING YOUR SERVICE CENTER
Before troubleshooting, the pool cleaner must be disconnected from the power supply and the power supply must be unplugged from the electrical outlet to prevent damage to the
unit and possible personal injury.
A. Unit does not pump water or move:
1. Check to see if electric outlet has power.
2. Check if transformer is plugged into a grounded outlet and the floating cable is plugged into the transformer.
3. Switch the power supply "OFF" and "ON" a few times. Allow 45 seconds between "ON" and "OFF".
4. Check for and remove any debris such as hair, string, or leaves that may be obstructing the free movement of the wheels.
B. Unit moves but does not pump water at all, or pumps slowly:
1. heck to see if propeller is seized due to accumulation of hair or debris on the propellers. Remove the top screws on each outlet top and clean the propeller. When reassembling
the top cover, do not overtighten the screws.
2. Check to see if the filter bags are thoroughly clean. Clean as necessary.
3. Check the pump motors. If they are not functioning send the unit to your service center.
C. Unit does not move but does pump water:
1. Check to see if forward/reverse motion is obstructed by foreign matter or if there is an entanglement with the power cord. Clean as necessary.
D. Unit does not pick up dirt and debris:
1. Check B1 and B2 of this guide.
2. Check the drain flaps on the underside of your unit. The flaps should move freely to open and close. Clean and free the drain flaps if necessary.
E. Unit does not seem to cover the entire pool:
1. Most likely a thorough cleaning of the filter bag is needed.
2. Check to see that the floating cable is properly spread out and is untangled.
3. Allow the unit to run in the pool for the entire cleaning cycle.
4. Check that the motor is operating.
5. If there is still a problem, call your dealer for specific additional assistance.
F. Debris falls from cleaner while removing from pool
1. It may be caused by filter overload. Assure that there is no large debris blocking any of the two inlets. Large debris must be removed from the pool before using the cleaner.
2. C heck if drain flaps are out of place or stuck by sand or leaves in the open position. Snap back the flaps into place, after cleaning the area.
G. Unit has poor coverage of the pool in one cycle or only covers a small area
1. Check the filter bags and clean them if necessary
2. Make sure that the unit is not getting caught on drains, floor cleaning heads or toys.
3. Try starting the cleaner in different pool areas to find the optimal cleaning pattern.
2

WARRANTY

This robotic pool cleaner has been manufactured, tested and inspected carefully in accordance with specified engineering and up to date regulation requirements.
Ubbink® warrants that your robotic pool cleaner is free from defects in workmanship and materials under normal use and service, subject to conditions and limitations as described
below. This warranty extends to the end user (the consumer who purchased the machine) only.
DURATION OF WARRANTY: 2 years for the main parts, i.e. motors, electrical cable and power supply (transformer). At the conclusion of the warranty period, Ubbink® shall have no
further obligation in connection with this limited warranty.
PARTS NOT COVERED UNDER WARRANTY: The filter bag, brushes, plastic components and wheels require replacement in the ordinary course of use due to normal wear. Therefore
they are not covered by warranty.
MAINTENANCE: This machine requires maintenance in accordance with the Operating Instructions enclosed. Failure to observe this will void the warranty.
IMPROPER USE: This warranty covers ONLY normal use for a residential swimming pool. Damage, defects, malfunctions or any use which does not comply with the Operating
Instructions or which otherwise result from acts of God, negligence, abuse or misuse are excluded. Damage or any failure caused by repair which is done by anyone other than an
authorized service representative of Ubbink® shall not be covered.
THE WARRANTY OBLIGATIONS of Ubbink® shall be limited to repair or replacement of the product with new or refurbished parts and it shall not be liable or responsible under any
circumstances or in any amount for consequential or incidental damages, or for injury or damages to persons or property
using or used in connection with the product or for loss of profits or other costs or expenses of any kind of character. There are no warranties of merchantability, fitness for any
particular purpose or otherwise or representations by Ubbink® other than as set forth herein, either expressed or implied and no person, firm or corporation is authorized to make any
representation or incur any obligation in the name or on behalf of Ubbink® except as stated herein.
To OBTAIN WARRANTY SERVICE, call the agent first. After receiving an authorization from the agent, return the robot adequately packed, transportation charges prepaid, to the location
given. Attach a copy of the invoice including date of purchase, serial number and description of the problem.
PLEASE SAVE YOUR BOX TO SIMPLIFY RETURN OF ROBOT IF NECESSARY
Proper disposal for this product
Within the EU this symbol indicates that this product cannot be disposed of as household waste. Used devices contain valuable materials that should be recycled and
should not be allowed to damage the environment and human health through uncontrolled waste disposal. Therefore please dispose of used devices via suitable
collection systems or send the device back to the place where you bought it from. They will then send the device for material recycling.