AMX RDA-ENC4 User Manual page 3

Lighting Sales Information
AMX Lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products,
as long as the AMX Lighting products are under warranty. AMX Corporation does guarantee the control of dimmable
loads that are properly connected to our lighting products. That includes loads correctly chosen, sized and attached to
our dimmers or switches under normal power conditions. Any load that cannot be verified by its manufacturer as rated
for dimming is not guaranteed by AMX Corporation to dim properly. This includes various lamps, ballasts and trans-
formers, as well as items no longer covered by warranty.
The dimming of low-voltage lighting requires the use of a dimmable transformer. Transformer manufacturers must ver-
ify that the transformer is dimmable according to written or known specifications. Although AMX Corporation will try to
discern the dimming capability of a transformer by any manufacturer, it is still the responsibility of the dealer to obtain
this information. Therefore, an AMX Corporation dimmer designed for forward-phase dimming should not be con-
nected to a transformer that requires a reverse-phase dimmer.
The dimming of fluorescent lighting requires the use of a dimmable ballast and a dimmable lamp. Ballast manufactures
must verify that the ballast is dimmable according to written or known specifications. Although AMX Corporation will try
to discern the dimming capability of a ballast from the manufacturer, it is still the responsibility of the dealer to obtain
this information. Each dimmable ballast must be connected to the proper AMX Corporation Lighting dimmer and a
lamp specified for dimmable operation. We guarantee fluorescent dimming capability when the proper AMX Fluores-
cent dimmer module is connected to the proper dimming ballast and a verified dimmable lamp.
Lamps must be verified as dimmable to ensure proper dimming. Lamps with integrated ballasts and transformers, as
well as other passive or electronic devices attached to the lamps must have written verification from the manufacturer
of dimming capability. Fluorescent lamps used for dimming should be operated in a full on condition for approximately
four days before the dimming performance stabilizes.
The dimming performance or quality cannot be guaranteed due to the random combinations of a dimmer, a lamp and a
ballast or transformer. How well a device dims depends on many factors that cannot be controlled by AMX Lighting.
AMX dimmers regulate the voltage to a lamp, ballast or transformer. AMX Corporation does not regulate lumen output
performance for a device manufactured by another company.