Troubleshooting; Meter Care - A. Menarini Diagnostics GlucoMen areo 2K User Manual

NOTE
● With high blood glucose threshold ("hyper") ON, the minimum
settable β-ketone test warning threshold is "hyper" +10 mg/dL
(+0,1 mmol/L).
7.6 NFC setup
The NFC function on your GlucoMen® areo 2K meter is preset to OFF and
can be enabled as follows:
a. Press the or buttons to select ON or OFF.
b. Press to confirm and exit.

8. Meter care

8.1 Storing your meter
After use, tightly close the caps of the test strip vial and control solution
bottle to maintain their quality.
Pack your meter, test strips, control solutions and manuals into your carry
case and store in a dry place. The correct storage temperature is -20 to
50 °C (-4 to 122 °F) for the meter and 4 to 30 °C (39,2 to 86 °F) for the test
strips and control solutions. Do not freeze. Avoid heat, humidity and direct
sunlight.
CAUTION
To obtain accurate test results:
● Do not use test strips or control solutions if their bottles or foil pouch
are broken or have been left open.
● Do not use the test strips or control solutions after their expiry dates.
8.2 Cleaning your meter
Your meter does not need special cleaning. If your meter gets dirty, wipe
it with a soft cloth moistened with mild detergent. To disinfect your meter
after cleaning, wipe with a soft cloth moistened with either 75% ethanol
alcohol or diluted household bleach (10% sodium hypochlorite solution).
8.3 Changing the batteries
When the low battery icon appears on the screen, the batteries are
getting low. Before using your meter, change the batteries.
Past results remain in the memory even when the batteries are changed.
Your meter uses two CR2032 3V lithium batteries. This type of battery is
available in many stores. Keep spare batteries handy at all times.
You do not need to set the date and time if you insert new batteries within
2 minutes after removing the old ones.
If batteries replacement takes longer than 2 minutes, the meter will
automatically require to reset Date and Time before any operation (see
§7.1).
Replace the batteries as follows:
a. Make sure the meter is switched off.
b. Remove the battery cover at the rear of the meter.
c. Remove the batteries.
d. Fit the new batteries into the battery holder with the "+" pole facing
upwards.
e. Close the battery holder.
WARNING
● If the batteries are inserted upside down, the meter will
not operate.
● The meter clock may stop if you touch the metal parts
inside the meter with your hands or metal.
● If batteries replacement takes longer than 2 minutes and
you do not reset time and date, all subsequent test results
will be stored with the incorrect date and time.
● Dispose of old batteries according to local environmental
regulations.
CAUTION
● Improper use may cause explosion or leakage of flammable liquid.
● Do not expose the batteries to extremely high temperatures.
● Do not expose the batteries to extremely low air pressure.

9. Troubleshooting

9.1 HI and LO messages
If the glucose test result is over 600 mg/dL
(33,3 mmol/L) the HI icon will appear on the display.
If the glucose test result is less than 20 mg/dL
(1,1 mmol/L) the LO icon will appear on the display.
If the β-ketone test result is over 8 mmol/L the blin-
king HI icon will appear on the display.
WARNING
● If the HI or LO message has appeared after glucose testing, please
consult your doctor or healthcare professional before altering your
treatment.
● If the HI message has appeared after β-ketone testing, please consult
your doctor or healthcare professional before altering your treatment.
● If the HI or LO results are repeatedly displayed, but your doctor judges
that they are not consistent with your conditions, please contact the
A. Menarini Diagnostics customer service.
9.2 Error messages
System Hardware Error. Remove and reinsert the
batteries to restart the meter, and repeat the test with
a new strip. If the problem persists, please contact
the A. Menarini Diagnostics customer service.
The test strip is damaged or has already been used
or the blood sample was applied before the drop
icon started to blink on the display. Remove the old
test strip and repeat the test with a new one. Wait
until the drop icon starts to blink before you begin.
Blood sample error. The blood sample did not fill
the sample area of the strip during the measurement
because the sample was not applied correctly or the
volume was insufficient. Repeat the test with a new
strip after correctly puncturing your finger (§4.1).
The strip was removed or disturbed during the
countdown. Repeat the test with a new test strip.
Low battery. Change the batteries according to the
instructions (§8.3).
The temperature was not within the recommended
range. Repeat the measurement after at least 30
minutes, when the operating temperature has been
restored.
9.3 Unexpected glucose test results
If the glucose test result is unusual compared to your previous test results
or does not match with how you feel:
a. Repeat the measurement using a new test strip (§4.2).
b. Perform a control measurement using the GlucoMen® areo Control
control solution (§4.3).
c. Change the test GlucoMen® areo Sensor strip vial and repeat the
measurement using a new test strip (§4.2).
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