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Guarantee conditions
Standard guarantee conditions
We,
Zanuss
i
-Electro
lux,
undertake that if
within12 months
of
the date
of
the purchase
this Zanussi-E
l
ectrolux appliance or any part
thereo
f
is proved to be defective by reason
only of faulty workmans
hip or
mater
i
als,
we
will,
at our option
repair or
replace the same
FREE OF CHARGE for labour
,
mate rials or
carr
i
age on cond ition that:
• The appliance has been correctly installed
and used only on the electr
i
city
supply stated
on the rating plate.
• The appliance has been used for normal
domestic purposes
only,
and in accordance
with the manufacturer's instructions.
• The appliance has not been serviced
,
maintained
,
repa
ired,
taken apart or
tampered with by any person not author
i
sed
by
US.
• Electrolux Service Force Centre must
undertake all service work unde
r
this
guarantee.
• Any appliance or defective part replaced
sha
ll
become the Company's property.
• This guarantee is in addition to you
r
statutory and other lega
l
rights.
Exclusions
• Damage or calls resu lting from
transportation
,
imprope
r
use or neg lect
,
the
replacement of any light bulbs
or
removable
parts
of
glass or plastic.
• Costs incurred
for
calls to put right an
appliance which is improper
l
y installed
or
calls to appliances outside the United
Kingdom.
• App liances found to be in use within a
commercia
l
environment
,
plus those which
are subject to rental agreements.
• Products of Electrolux manufactu rer that are
not marketed by Electro lux.
ZIINUSSI
~
~
8l Electrolux
Service and Spare Parts.
In the event of you
r
appliance requ iring
service
,
or
if you wish to purchase spa re parts
,
please contact you
r
loca
l
Service Force Centre
by telephoning:
0870 5 929 929
Your telephone
call will
be automatica lly routed
to the Serv ice Force Centre cove ring you
r
postcode area.
For
the address
of
your local
Serv ice Force Cent
r
e and further info rmation
about Serv ice
Force,
please visit the website at
www.serviceforce.co.uk
Befo re call
i
ng out an enginee
r
,
please ensu re
you have read the deta ils under the heading
«Something
not working». When you contact
the Serv ice Force Cent
r
e you will need to give
the following details:
1 Your name
,
add ress and postcode.
2 Your telephone number.
3 Clear concise details of the fault.
4 The model and Ser
ial
numbe
r
of the
appliance
(found
on the rating plate).
5 The purchase date.
Please note a valid purchase rece ipt or
guarantee documenta tion is required
for
in
guarantee serv ice calls.
Customer Care
For gene ral enqui ries concern
i
ng your
Electro
l
ux appl
i
ance
,
or for further information
on Electrolux products please contact
our
Customer Care Department by letter or
tele phone at the address below or visit our
webs ite at www.e lectro lux.co.uk
Customer Care Department Electro lux Major
Appl
i
ances Add ington Way Luton Bedfordshi
re,
LU4 9QQ Te
l:
08705 727 727
(*)
(*)
Calls may be
recorded
for training purposes
31
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