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Customer service
Prior to contacting customer service, please read through the troubleshooting section
to see whether you can rectify the problem yourself. Do not under any circumstances
attempt to remove the outer casing or to rectify any major problem.
!
If you request a service visit or a replacement and the machine is found not to be faulty please
note you will incur costs even during the guarantee period.
If you are not able to resolve an issue yourself, switch off the power and remove the mains plug.
In the first instance please contact your machine supplier.
If this is not successful, you can contact our customer service department in the
following ways:
Tel: +44 (0) 117 965 0616 GMT 08.30 - 17.00
Fax: +44 (0) 117 958 4884
Email: sales@hairfoil.com
Please have the serial number of your machine available.
The serial number can be found on the label on the rear of your machine.
#freedomtocreate
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