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Massage Chair
User Manual
MC-2500

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Summary of Contents for truMedic MC-2500

  • Page 1 Massage Chair User Manual MC-2500...
  • Page 3 Thanks to the secondary integrated remote control panel you’ll never need your glasses to read the controller. The control panel is an easy arm reach away. truMedic’s MC-2500 also features Bluetooth connectivity to allow customers to enjoy their favorite tunes on...
  • Page 4: Table Of Contents

    • Carefully read all warnings and cautionary notes provided in your manual. truMedic® reserves the right to change the design specifications of the MC-2500 without notice. Use the images provided here as a guide and not an exact replica of your chair.
  • Page 5: Important Safety Instructions

    Important Safety Instructions WARNING People Who Should Not Use the MC-2500 • Those with osteoporosis. • Those who have a pacemaker implant or other electrical medical implant. • Those who are pregnant or in poor health should discuss use with a physician.
  • Page 6 • Do not attempt to repair or replace a damaged power cord or plug. Contact the service team at truMedic® or a professional dealer to receive a replacement. • Do not remove or open any part of the chair for any reason.
  • Page 7 • Never stand on the chair. • Do not attempt to move a chair white it’s operating. • Do not use massage areas for unintended body parts (e.g., do not put your head in the leg rest). • Do not put unusual amounts of pressure on the backrest while the chair is reclined.
  • Page 8 Operational Notes Footrest Notice • When the footrest is lifting, do not apply pressure on the footrest to avoid the massage chair falling forward which will result in damage to the chair or can cause personal injuries. Massage Head Placement •...
  • Page 9: Getting To Know The Parts Of Your Chair

    As soon as you unbox your massage chair, use the components listing to verify that you have all necessary parts. Contact truMedic® at service@truMedic.com if you are missing any pieces.
  • Page 10 Backrest Remote/Mobile Seat Cushion Device Slot Handrail Shortcut Key Charging Port Drive Box Cover Move Pulley Safety Power Power Line Switch Socket Getting to Know the Parts of Your Chair...
  • Page 11: Calf Massager Installation

    Calf Massager Installation 1. Connect the air hose and the wire harness on the calf into the massage chair, then untie the fixed line belt and insert the connecting part into the frame. Air hose and wire harness connection 2. Insert the 2 mounting points onto each ends of the metal rods found near the top of the calf massaging unit.
  • Page 12 3. After installing the mounting points, place the calf massager onto the hooks located on the MC-2500 frame. Hooks 4. Fasten the calf massagers to the frame of the MC-2500 using included 4 M4 screws (2 screws for each side). M4 Screws...
  • Page 13: Adjusting Your Massage Chair

    Adjusting Your Massage Chair Do not place your chair near any areas that may suffer from moisture or wetness. Avoid placing your chair in direct sunlight or near heating appliances. Always place your chair on an even and supported surface to avoid accidents and injuries. Placing Your Massage Chair What to Do Before Using Your Chair: •...
  • Page 14 Tips for moving your massage chair Moving Your Chair to the Right Place Easily and Successfully • Wrap and place all cables in the seat of your chair to keep them out of the way and free from damage. • Avoid trying to plump up the cushions of the chair during use or when you try to move it. •...
  • Page 15: Operation

    Operation Starting Your Massage 1. Plug the MC-2500 into a power socket from the back of the massage chair and be sure to use the power switch to ensure it receives power. 2. Press the power button on the remote controller to start the massage.
  • Page 16 The Remote Controller The remote control that comes with your MC-2500 massage chair features a user-friendly interface and a crisp LCD screen. To help you learn the numerous functions available through your new massage chair, we’ve compiled this helpful guide. Return to this section...
  • Page 17 Button Description Display Up (Shoulder Position): Massage Rollers Up Down (Shoulder Position): Massage Rollers Down During the shoulder massage and acupressure point detection process, (the remote controller screen has the shoulder position adjustment icon and beeping can be heard from the remote controller, then press the shoulder position up and down button to adjust the shoulder position).
  • Page 18 Button Description Display Full Body Massage: A deep massage to A1 Auto rejuvenate the body. Chiropractic Massage: Focuses on a chiropractic A2 Auto massage to relax the body and mind. Fatigue Recovery: Help lessen entire body A3 Auto pain and fatigue. Meridians Massage: Massage focused on A4 Auto...
  • Page 19 Button Description Display Speed: 5 adjustable speeds Width: Width of the third gear can be adjusted. Fixed Position and spot massage: Speed, width. Small area, local round trip massage. Round trip massage Massage node adjustment (up, down) while in fixed point and local modes Air Pressure Massage Button...
  • Page 20 Button Description Raise Backrest, lower Leg rest. Lower backrest, raise Leg rest. Raise leg rest. Lower leg rest. Zero Gravity: Activates zero gravity mode. Other Functions Button Description Display Timer: every time you press the button it will add 5 minutes, can not exceed 30 minutes, if you exceed more than 30 minutes it will return to the minimum time value allowed.
  • Page 21 Handrail Shortcut Keys Right Arm Remote Control Holder: A slot to hold the massage chair remote controller or personal mobile devices. USB Charging Port: For charging personal devices. Left Arm Power Button: Turn the massage chair on or off Leg Rest Adjustment: Adjust the height of the leg rest.
  • Page 22 Voice Control Operation • When the massage chair is powered on or in standby mode, say “Hi, Alice” or press the voice control wake-up button on the left armrest to activate voice control. • If your voice was clearly heard, the massage chair will reply “I am here” and will listen to your voice commands for 6 seconds.
  • Page 23: Cleaning And Maintenance

    Cleaning and Maintenance Follow these instructions as needed to keep your chair clean and well maintained Cleaning the Synthetic Leather Surfaces General Cleaning • Wipe down your chair regularly with a dry, soft, clean cloth. • Do not use chemical or medical-grade cleaners on synthetic surfaces. For Deep Cleaning •...
  • Page 24: Troubleshooting

    Troubleshooting If you experience difficulties while using your chair, refer to this section of the operation manual. Contact truMedic® if this section does not address the problem you experience. Problem Solution •...
  • Page 25 Problem Solution Difference in Left/ • The massage rollers do not always run symmetrically. Right motors. One is This is completely normal. sometimes higher than the other is. The sound I was • You may have used the chair continually for too long. hearing inside the chair Power down the chair for at least 30 minutes, and then is much louder now.
  • Page 26: Technical Specifications

    120W If you notice any problems not listed in this short guide, stop using your chair immediately. Turn off all power and cut the electricity. Contact truMedic® for more information on repair and maintenance at 888-264-1766 or service@trumedic.com Technical Specifications...
  • Page 27: Warranty Information

    If a defect arises and a valid claim is received within the Warranty Period, at its option, truMedic® will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the truMedic® Massage Chair with a new or refurbished truMedic®...
  • Page 28 TRUCORE DISTRIBUTORS, INC. LOCATION 252 Indian Head Rd. Kings Park, NY 11754 TEL (888) 264-1766 E-MAIL service@truMedic.com WEBSITE www.truMedic.com @truMedicMassage 091420.1 US...

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