ICE AIR ccHPWH Series Installation And Maintenance Manual

Cold climate heat pump, water heaters for domestic hot water applications

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HPWH
Installation and
Maintenance Manual
ccHPWH Series
Cold Climate Heat Pump
Water Heaters
for domestic hot water applications

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Summary of Contents for ICE AIR ccHPWH Series

  • Page 1 HPWH Installation and Maintenance Manual ccHPWH Series Cold Climate Heat Pump Water Heaters for domestic hot water applications...
  • Page 2: Table Of Contents

    Content I. Foreword ..............................1 II. Working principle ........................... 7 III. Product specification ..........................8 1. Dimensions ............................... 8 2. Technical parameter ..........................10 IV. Installation ............................12 1. Product handling ............................ 12 2. Installation site selection ........................12 3. Installation foundation ..........................13 4.
  • Page 3 3.3. Main interface ..........................28 3.4. Fault inquiry ..........................28 3.5. Timing set ............................. 29 3.6. Status inquiry ..........................30 3.7. Version inquiry ..........................31 3.8. Historical fault Inquiry ........................31 4. Password operation ..........................32 4.1. Password input ..........................32 4.2.
  • Page 4: Foreword

    Please read this instruction carefully before installation and use. This instruction includes required messages for installation, adjustments, and maintenance. Ice Air heat pump products are produced to strict design standards to ensure safe, efficient, and reliable operation. Ice Air is not responsible for damage to people or property caused by improper installation, adjustment, maintenance, or operations contrary to this instruction manual.
  • Page 5 To avoid injury or damages to the units, please observe these notes: • The supply power wiring must be selected according to the maximum overcurrent protection (MOCP) or maximum power. • Power must be ground in accordance with the National Electrical Code. •...
  • Page 6 Detailed explanation of structure ccHPWH series is composed of compressor, evaporator (hydrophilic finned heat exchanger), condenser (brazed plate heat exchanger), throttling device (electronic expansion valve), liquid injection enthalpy increase system, sheet metal parts of box structure, refrigerant system copper pipe, temperature sensors, pressure switch, electronic control system and other main components.
  • Page 7 Chassis component Wire controller Solenoid 2-way valve Compressor Transformer Brazed plate heat exchanger Crankshaft electric heater Grounding device 40mm insulated cotton Liquid-vapor separator Inductor Hydronic electric heater 4 way valve Pressure gauge Single disc ball valve Electric box Water outlet pipe Mounting plate Hydrophilic finned heat exchanger Water inlet pipe...
  • Page 8 The HPWH refrigeration circuit shall contain scroll compressor(s) with a maximum of 15-hp per circuit, factory charged with R-410A refrigerant, air-source evaporator(s), water-source condenser(s), EEV regulated flow, EEV regulated vapor injection circuit, and 4-way valve to reverse the refrigeration circuit during defrost cycles. The water-source condenser circuit shall be provided with one of two factory options: A.
  • Page 9 When flushing the piping system prior to start-up, ensure this heat pump is bypassed to prevent pipe debris from entering the heat exchangers. Only after the piping has been cleaned, should the heat pump be pressure tested.
  • Page 10: Working Principle

    II. Working principle This heat pump water heater gathers heat from the environment (refrigerant-to-air HXR), compresses refrigerant vapor to a higher temperature, then heats the working fluid (domestic water or glycol depending on the application) in the condenser section (refrigerant-to-water HXR). The condensed high pressure and warm fluid is rapidly expanded through the EEV to introduce cold liquid into the evaporator (ambient air side) to be boiled off and complete the circuit.
  • Page 11: Product Specification

    III. Product specification 1. Dimensions Unit: inch ccHPWH275-S, ccHPWH275-D...
  • Page 12 ccHPWH550-S, ccHPWH550-D...
  • Page 13: Technical Parameter

    DHW heating applications, glycol systems, etc. For direct potable water heating, use the “-D” version which provides for double wall heat exchanger construction. Due to Ice Air’s ongoing development programs, the information in this document is subject to change without notice.
  • Page 14 * The “-D” in the model number indicates double wall heat exchanger construction. For direct potable water heating, use the “-D” version. The “-S” version is single wall and intended for indirect DHW heating applications, glycol systems, etc. Due to Ice Air’s ongoing development programs, the information in this document is subject to change without notice.
  • Page 15: Installation

    IV. Installation 1. Product handling • Confirm the unit has sufficient space for safely rigging it into place. • Remove the protective packaging just prior to installation. • During handling, the inclination of the unit shall not be more than 15° to prevent the unit from overturning. •...
  • Page 16: Installation Foundation

    • Ensure sufficient drainage for rain and condensate discharge. • Roof mounted units shall consider local codes regarding wind and seismic restraints, mounting heights above the snow line, and ensure properly grounding protection to mitigate damage from lighting strikes. Recommended unit spacing: Air flow clearances: Installation space(ft)...
  • Page 17: Hydronic Piping Layout

    The installation base of concrete of the unit is as follows: Unit: inches Model ccHPWH275-S 43.3 36.90 18.5 ccHPWH275-D ccHPWH550-S 51.75 49.375 21.65 ccHPWH550-D 4. Hydronic piping layout 4.1. Pipe size Please refer to the performance specification for inlet and outlet pipe diameters.
  • Page 18: Installation Requirements

    4.3. Installation requirements A means of isolating the unit from the main system flow is required for service. A bypass value is recommended to allow the system piping to be cleaned without introducing sediment into the heat pump heat exchangers. Install a 40 mesh or finer filter near the inlet of the unit.
  • Page 19: Water System Piping For Atmospheric (Open) Tank

    Chloridion(CL) ( mg/L) <50 6.5 − 8.0 Ph value(25℃) sulfate(SO42 − ) ( mg/L) <250 <50 Conductivity(25℃)(μs/cm) Silver <0.3 <50 Total iron(mg/L) Total alkalinity <50 <30 Silicon dioxide(SiO2) Total hardness(mg/L) 5. Water system piping for atmospheric (open) tank 6. Winter freeze protection The unit is equipped with a freeze protection program.
  • Page 20: Unit Operation

    Operational guideline: To drain the system, first isolate the supply and return piping to the unit, then ensure the internal isolation valves on each heat exchanger are open, next open the drain port at the bottom of inlet water pipe to drain the water from the system. Opening the air vent on the return piping will speed up the draining process.
  • Page 21 The heat pump has three modes of energy level adjustment when it is running. The principle is to calculate the load required by the system based on the current temperature of the water tank and the set temperature, so as to turn on the corresponding number of compressors.
  • Page 22 Main functions Note: The following description is for reference only, please refer to the latest version of the program for specific function parameters. 1. Defrosting When the outdoor temperature in winter is below 32F (0°C) and the evaporator temperature is lower than the dew point temperature of the ambient air, condensation will occur on the surface of evaporator.
  • Page 23 For multiple water heater installations, there are three methods of controlling the system A) Ice Air Control Board (controls up to 16 units) B) Ice Air Sequencing Software (requires computer to run software and RS485 communication wire; controls up to 16 units)
  • Page 24: Electrical Wiring Diagram

    VI. Electrical wiring diagram 1. Notice • The power supply voltage must conform to the rated voltage. • Wiring must be carried out by a professional and wired in accordance with wiring diagram. • Ensure the power supply wires are properly sized and protected from excessive current (please refer to the performance specification and parameters table for details).
  • Page 25 • Always disconnect the power prior to opening the electric cabinet. • Workers must wear anti-static gloves during electrical operation. Do not insert hand or foreign matter into the outlet of the water heater. It is forbidden to refit the unit and change the parameters of the unit without permission.
  • Page 26: Wiring Diagram

    2. Wiring diagram ccHPWH275-S,ccHPWH275-D...
  • Page 27 ccHPWH550-S,ccHPWH550-D...
  • Page 28: Control Function

    VII. Control function 1. Controller panel 2. Interface overview ⚫ Key switching Five keys: ON/OFF, Function, Up , Down, Enter.
  • Page 29 Note: In the branch interface (except the countdown interface and the main interface), if the keypad is not utilized for 1-minute, then the system will automatically return to the main interface. When "▲" is displayed on the right side of the interface, it means the user can press <Up/Add> to achieve a page turn.
  • Page 30: Interface Introduction

    3. Interface introduction 3.1. Overview Interface submenus: a) Main Screen, b) Countdown, c) Status, d) Parameter Setting, e) Password, f) Fault History. Interface switching Stand by <enter> >1 Parameter setting <enter> User parameter 1 ——— ——— ———→ ———→ +<function> >2 Password change +<function>...
  • Page 31: Main Interface

    3.3. Main interface 【2】 【3】 ↑ ↑ Standby Lock automatically Standby within one minute 12:20 Refrigeration Refrigeration Inquiry ↓ ↓ 【1】 【4】 Description: 【1】Current operation mode of the unit. 【2】The current control temperature of the unit. 【3】Indicates the status of the unit and the timing status of the unit. 【4】Indicates fault inquiry of the unit.
  • Page 32: Timing Set

    3.5. Timing set Press <Down> or <Up> to select timing set. 【3】 ↑ ▲ <enter> >1 timing set 1 timing set: disabled Timing set: disabled Timing set: disabled ———→ ←——— >2 status inquiry Primary timing Error! Primary timing Error! Primary timing <function>...
  • Page 33: Status Inquiry

    3.6. Status inquiry After entering the status inquiry interface, press <Enter> key to switch module status inquiry. 【3】 【4】 ↑ ↑ Sysanalog quantity : ▲ Sysanalog quantity : ▲ <enter> <up> <up> >1 Timing setting System output: ———→ ———→ ———→ ←———...
  • Page 34: Version Inquiry

    CompSuction tmp Suction temperature °F CompEvap. in Temperature after EEV °F CompCoil tmp Coil temperature °F CompExh. tmp Exhaust temperature °F CompCur. superH Current superheat °F CompObj. superH Object superheat °F Out temp Water outlet temperature °F In temp Water inlet temperature °F environ tmp Environment temperature...
  • Page 35: Password Operation

    【1】 ↑ ▲ Module use setting <enter> No fault 2013/06/06 20:20 ———→ ←——— Operation time inquiry <function> System unit:34 No. ▼ Inquiry of historical fault System evap. Out T Return Enter Return Return Clear ↓ ↓ 【2】 【3】 Description: 【1】Time of fault occurrence: Provides the time of fault occurrence. Press <Enter>...
  • Page 36: Password Change

    4.2. Password change 【1】 ↑ Input old password: Input new password: Password change <enter> <enter> <enter> ———→ ———→ Input new password ———→ 0 * * * * * * * * 4* * * * * * failed! again: Retry? 0 * * * * * * * Shift Enter...
  • Page 37: Parameter Setting

    5.2. Parameter setting 【3】 Error! Parameter setting of Parameter setting of ↑ non type B type B ▲ >1 Parameter setting <enter> User parameter 1 User parameter 1 Error! 01module use setting <down> ———→ ←——— ———→ >2 Password change User parameter 2 User parameter 2 00 00# module <function>...
  • Page 38 Press the <up> or <down> key to make change directly and press <enter> to save the value of current parameter. If the parameter value cannot be modified, it will not be able to enter. 【4】Indicates that the selected parameter is bit variable. It means that all sub-items of the parameter are operated according to bit.
  • Page 39 max】 Water heater unit is not available Water heater Hot point °F 30-60 Heating&Cooling unit is not available setting temp. Water heater Hot diff temp. °F 1-30 Heating&Cooling unit is not available differential Cooling cool freeze Disabled/Enable Enable Water heater unit is not available antifreeze Remember Memory...
  • Page 40: Atmospheric Tank Control

    14#Unit Disabled/Enable Enable 15#Unit Disabled/Enable Enable Atmospheric Tank Control Water refill solution • When high water level and medium water level are disconnected at the same time, test the water tank temperature. When the hot water tank temperature ≥【Hot point】 - 【sply start D】, refill water. When the hot water tank temperature ≤【Hot point】...
  • Page 41: Module Control And Linkage Wiring

    Stop conditions (Any conditions) • Lower return water temperature sensor is failed. • It is not in the timing operation period. • 【Sys.Hotw in】≥【pm stop inT】. • 【HotW tmp】≤【pm stop inT】. • Lower return water flow switch failed. 8. Module control and linkage wiring Parameter setting required for module control Under shutdown state, press "Function"...
  • Page 42 Schematic diagram of control wiring and code dialing of each module:...
  • Page 43 Linkage control wiring diagram and parameter setting requirements • Linkage control is not used by default when the unit leaves the factory. If the user needs to use linkage control, turn【Toge Switch】into【Enab】. • After the linkage control takes effect, when the linkage terminal of the unit is closed and the switch key command is "open,"...
  • Page 44: Trial Running And Maintenance

    VIII. Trial running and maintenance 1. Trial running Note before trial running • The water heater should be bypassed while the pipes are being cleaned. Only after the pipes have been verified clean should the bypass line be closed, and the isolation valves to the water heaters opened.
  • Page 45: Trouble Shooting

    2. Trouble shooting 2.1. Control protection function list 1) Cut-out protection 2) Low water flow 3) Phase sequence protection 4) Low suction pressure protection 5) Compressor overcurrent protection 6) Compressor overload protection 7) Excessive exhaust pressure protection 8) Excessive exhaust temperature protection 9) Frost protection 2.2.
  • Page 46: Trouble Shooting

    2.3. Trouble shooting Faults Possible cause Trouble shooting There is air in the system or other non- Remove the gas from the nozzle and vacuum condensable gas condenser fin dirty or the condenser fins again if necessary. debris blocked. Insufficient condensing air volume or Excessive exhaust Repair the condensing fan and resume failure of condensing fan suction...
  • Page 47 If water pump or water flow switch is failure, Insufficient water flow. check if necessary, repair or replace. Compressor stopped due to anti-freezing protection There is gas in the water loop. Discharge gas. (Cooling) There is something wrong with the If fault is confirmed, replace it.
  • Page 48: Maintenance

    There is a fault signal on the wire Find out the fault type and take corresponding controller. measures. Failure of four-way valve or sensors. Check operation and replace if necessary. Excessive frost on the air heat exchanger Air short circuit. Eliminate the cause of air short circuit.
  • Page 49 • Power on for 8 hours before starting. Parts replacement Replacing parts should use the parts provided by the manufacturer, do not replace with 3rd party parts. Refrigerating system The system is factory charged with refrigerant. If the refrigerant charge is found to be low, evacuate the charge and check for leaks.
  • Page 50 ambient conditions. System antifreeze Water should not be allowed to freeze in the heat exchanger because the expanding ice can seriously damage to the heat exchanger. Leaks caused by frozen water can result system failure. Warranty does not cover damage due to improper freeze protection. Special attention should be paid to the frost prevention.

This manual is also suitable for:

Cchpwh275-sCchpwh275-dCchpwh550-sCchpwh550-d

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