Problem solving guide
Other problems
Problem
The door to the freezer
will not open because it
has been opened and
closed too many times
in succession.
Food has frozen to-
gether.
The external walls of
the appliance feel
warm.
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Cause and remedy
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait approx. 1 minute and then try again.
It should now open without force.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
This is not a fault. The heat created by the evapor-
ator is used to prevent condensation.