Coast to Coast Winegard ConnecT 2.0 Operation Manual page 7

SUPPORT
Under the support you will find some useful information
on how to contact the Winegard support team. If you are
experiencing issues you may be asked to save a log file. To do
this you will click on the SAVE LOG button and a download
from the Winegard ConnecT's software to your device will
begin. After the file is downloaded you will be able to email
technical service for review. See figure 15.
Before contacting the Winegard support team click on the
FAQ button and see if the issue/question you are experiencing
is already listed.
ABOUT
The about page has information about your ConnecT product,
such as, current software version, 4G Carrier, SIM Card
Number, and much more.
RESET / RETURN TO FACTORY DEFAULTS
To return to factory default, press the reset button located
inside the SIM card/LED cover plate on the left-hand side
for 30 seconds.
Reset Button
If you are unable to gain access to the outside antenna, you
may perform a power cycle from the power switch. In order
to do this, start with the power switch in the off position.
You will need to turn the switch on, wait 90 seconds and
then turn off. Repeat 3 consecutive times. On the next
power on, the system will begin a reset.
SIM Card
LED
Figure 15
WARNING: ALL CHANGES WILL BE LOST AND
THE UNIT WILL RETURN TO FACTORY DEFAULT
SSID AND PASSWORD.
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