For inquiries, call:
Customer Center
For general information
Business hours 9:00−20:00 (7 days a week)
From au cell phones:
without area code
In case above numbers are not available,
call toll-free:
For theft, loss, damage
Business hours 24 hours (7 days a week)
From au cell phones:
without area code
In case above numbers are not available,
call toll-free:
Repair and Delivery Support
Center
(Repair and Delivery Support / Reliable
support pack for members services)
Failure consultation and Replacement
mobile phone delivery service reception
(toll free)
Business hours 9:00−20:00 (7 days a week)
From au cell phones / non-au cell phones /
general subscriber phones:
April 2021, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to
protect the environment and reuse valuable resources.
(toll free)
From non-au cell phones /
general subscriber phones:
(toll free)
From non-au cell phones /
general subscriber phones: