Samsung Galaxy S21+5G Notes Of Usage page 72

• Accessories and samples other than the
Galaxy S21+ 5G / Galaxy S21 5G main
unit are not covered by the free-of-charge
repairs warranty.
■ Performance...parts...for...repair ...
The Company retains performance parts for
repair of the Galaxy S21+ 5G / Galaxy S21
5G main unit and its peripherals for four
years after discontinuation of production.
"Performance parts for repair" refers to parts
required for maintaining the functions of the
product.
■ Free-of-charge...repair...warranty ...
1. When you contact the repairs help desk,
have the serial number (IMEI number)
ready. You can find the serial number
(IMEI number) on the product or on a
sticker attached the box the product is
sold in.
2. If this device malfunctions during the
warranty period and during normal use
that follows the precautions listed in
the instruction manual, au will repair the
device for free.
3. Repairs will not be free of charge in the
following cases, even during the warranty
period. (Or repair may not be possible.)
a If you did not follow the instruction
manual and use the device correctly.
b If the device broke or was damaged by
unauthorized repairs or modifications.
c If you had the device repaired at a
facility that is not an authorized repair
facility as designated by au.
d If the device breaks or is damaged
due to an accident or your own
negligence when you are using or
handing the device. Alternatively, there
are indications that the device was
dropped, got wet, damp, or the like.
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