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Related Manuals for Sony KDL-22EX355
Summary of Contents for Sony KDL-22EX355
- Page 1 Self Diagnosis Supported model HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE / TRAINING MANUAL AZ3TK Chassis Segment: P-2L ORIGINAL MANUAL ISSUE DATE: 7/2012 Version Date Subject 7/13/2012 Original Manual Release Date LCD Digital Color TV 9-883-896-01...
- Page 2 Self Diagnosis Supported model SERVICE / TRAINING MANUAL AZ3TK Chassis Segment: P-2L LCD Digital Color TV KDL-40EX455 9-883-896-01...
- Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-22EX355 RM-YD081 BRAZIL KDL-40EX455 RM-YD081 BRAZIL KDL-32EX355 RM-YD081 BRAZIL 9-883-896-01...
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Page 4: Table Of Contents
TABLE OF CONTENTS Cautions and Warnings ...................ii LCD Panel Removal ..................19 KDL-22EX355 Only ................19 Section 1 - Features and Overview ..............1 KDL-32EX355/40EX455 Only ..............20 Features ......................1 Reattaching the Bezel to the LCD Panel ..........21 Specifications ....................1 Cleaning the LCD Panel .................21 Chassis Overview ..................3... - Page 5 TABLE OF CONTENTS Completing Service Requirements When Replacing the LCD Panel ..33 Verifying the Panel ID Code ..............34 Resetting Panel Operation Time .............35 Appendix A: Encryption Key Components ..........A-1 KDL-22EX355/32EX355/40EX455...
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Page 6: Cautions And Warnings
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor warranty. ATTENTION For safety reasons, component level repair of the Power Supply Boards and/or the Inverter Boards is prohibited. KDL-22EX355/32EX355/40EX455... - Page 7 Damaging the wires may cause a short. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-22EX355/32EX355/40EX455...
- Page 8 Using any of these harsh cleaners may result in permanent damage to the screen. Do Not spray water or detergent directly onto the TV screen. If liquid drips into the bottom of the screen it may cause a failure. KDL-22EX355/32EX355/40EX455...
- Page 9 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. A commercial leakage tester. Follow the manufacturers’ instructions provided with the tester. A battery-operated AC milliammeter. Figure B. Checking for earth ground. KDL-22EX355/32EX355/40EX455...
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Page 10: Section 1 - Features And Overview
SECTION 1 - FEATURES AND OVERVIEW FEATURES SPECIFICATIONS The AZ3TK chassis is one of several designs for the 2012 model line of Sistema Sony Bravia® LCD televisions. This manual covers the following models: Sistema de televisão Analógico: NTSC/PAL-M/PAL-N KDL-22EX355 Digital: SBTVD-T... - Page 11 SECTION 1 - FEATURES AND OVERVIEW Nome do modelo KDL-40EX455 KDL-32EX355 KDL-22EX355 Energia e outros Requisito de energia 110-220 V CA, 60 Hz Consumo de energia em uso em modo de espera Menos do que 1 W Tamanho da tela (cm) Aprox.
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Page 12: Chassis Overview
G40 Board for the 40” model), the IR Board (H Board), the L Board (L32 for the 32” model and L40 for the 40” model), the Switch Unit, and the LCD Panel Assembly which includes the TCON Board. NOTE: For connector part number information, refer to “Connectors” on page 22. For Wire Dressing information, refer to “Wire Dressing” on page SWITCH UNIT BOARD LAYOUT FOR KDL-22EX355 KDL-22EX355/32EX355/40EX455... - Page 13 SECTION 1 - FEATURES AND OVERVIEW SWITCH UNIT BOARD LAYOUT FOR KDL-32EX355 SWITCH UNIT BOARD LAYOUT FOR KDL-40EX455 KDL-22EX355/32EX355/40EX455...
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Page 14: Overall Circuit Description
The Connector Board (L Board) is used to connect and convert the FFC/ HDMI4 input. Each HDMI input contains a dedicated EDI NVM (not shown) LVDS cables. to provide display information data to any device connected via the HDMI inputs. KDL-22EX355/32EX355/40EX455... -
Page 15: Switch Unit
The TCON Board communicates between the LCD Panel and the microprocessor on the Main Board. NOTE: The TCON Board is not available as a replacement part for all models. To determine if the TCON Board is available as a replacement part, refer to the LCD Panels Manual. KDL-22EX355/32EX355/40EX455... -
Page 16: Section 2 - Troubleshooting
● TV turns on and off by itself LED OFF 0.3 sec. 3 sec. ● Loss of color ● Internet connectivity ● Certain features not working correctly Standby LED (photo or video file viewing) LED DISPLAY & BLINK COUNT KDL-22EX355/32EX355/40EX455... -
Page 17: Viewing The Self Check Diagnosis History
The 5X blink protection mode indicates a communications error with the timing control circuits (TCON Board) has occurred. If the TCON Board is available for replacement, replace it, if not, replace the LCD Panel Assembly. In rare cases a loose or defective LVDS cable could also be the cause. KDL-22EX355/32EX355/40EX455... -
Page 18: Triage Chart
*NOTE: REFER TO LCD PANEL SERVICE * TV Immediate Shuts Off After Power ON & 7X MANUAL IN REFERENCE LIBRARY DATABASE **Backlight Turns ON before TV Shuts Off FOR CORRECT REPLACEMENT PARTS BASED ***Backlight Does NOT Turn ON before TV Shuts KDL-22EX355/32EX355/40EX455... -
Page 19: Section 3 - Flow Charts And Diagrams
OPTICAL AUDIO OUT MT5389 A/V DECODER A/V PROCESS HDMI 1 LVDS LCD PANEL, TCON, & HDMI 2 CONNECTOR LED BACKLIGHTS PC HD15 (32”/40" ONLY) IR BOARD SWITCH UNIT IR RX POWER SUPPLY BACKLIGHT POWER AC IN OVERALL BLOCK DIAGRAM KDL-22EX355/32EX355/40EX455... -
Page 20: No Power
AC IN (N) AC IN (H) LWD2 - MAIN BOARD CN9302 CN701 2, 3 +5.2V PS_ON 3, 4 +5.2V 5, 6 +24VA PS_ON 6, 7 +24VA 10, 11 +12V 8~10 11, 12 +12V ON/OFF ON/OFF POWER AND CONTROL BLOCK DIAGRAM KDL-22EX355/32EX355/40EX455... - Page 21 Is standby LED High (3.3V) Protection Shutdown Main Board* blinking? on pin 1? flowchart Power Supply Board* Power Supply Board* NO POWER FLOWCHART *For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page KDL-22EX355/32EX355/40EX455...
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Page 22: Standby Led Blinking
Board* Main Board* Check room After a While temperature and ventilation around unit Immediately Main Board* “SONY” logo Power Supply appears before LCD Panel* Board* shutdown? LCD Panel* PROTECTION SHUTDOWN FLOWCHART *For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page... -
Page 23: No Video
TCON while unit Any flashes is running. This seen on LCD Panel* may need to be screen? done more than once Main Board* NO VIDEO FLOWCHART *For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page KDL-22EX355/32EX355/40EX455... - Page 24 Any horizontal LCD Panel* lines? Any single or LCD Panel* isolated vertical lines? More than 1 LCD Panel* vertical band? TCON Board* VIDEO DISTORTION FLOWCHART *For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page KDL-22EX355/32EX355/40EX455...
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Page 25: Section 4 - Disassembly/Part Number Information
BAG ASSEMBLY, SCREW (KDL-22EX355 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 4-421-137-01 BRACKET, VESA (32IRST) For product protection and safety reasons, Sony strongly recommends that (KDL-32EX355 ONLY) you use the screws provided with the TV. 4-421-138-01 BRACKET, VESA (40IRST) -
Page 26: Main Board (A) And Power Supply Board (G22/G32/G40) Removal
KDL-22EX355 ONLY NOTE: The components identified by a red outline and a mark contain A Remove screws and disconnect connectors from A Board. -
Page 27: Kdl-32Ex355/40Ex455 Only
SOFTWARE TO THE LATEST VERSION. 1-895-280-31 A BOARD, COMPLETE 1-895-291-11 G32 BOARD, MOUNTED (KDL-40EX455 ONLY) (KDL-32EX355 ONLY) AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE 1-895-292-11 G40 BOARD, MOUNTED SOFTWARE TO THE LATEST VERSION. (KDL-40EX455 ONLY) 4-421-150-01 COVER, SIDE JACK (IRST) KDL-22EX355/32EX355/40EX455... -
Page 28: Lcd Panel Removal
See Appendix A: Encryption Key Components in the back of this manual. KDL-22EX355 ONLY A Remove screws from LCD Bracket, then release Bezel clips and gently lift up LCD Panel to detach from Bezel. Use CAUTION to avoid breaking the Bezel clips... -
Page 29: Kdl-32Ex355/40Ex455 Only
(KDL-32EX355 ONLY) 4-421-140-01 FRAME, BOTTOM (32IRST) 4-438-335-01 BEZEL (40IRST) (KDL-32EX355 ONLY) (KDL-40EX455 ONLY) 4-421-141-01 FRAME, BOTTOM (40IRST) LCD PANEL (KDL-40EX455 ONLY) FOR ALL LCD PANEL PART NUMBER INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL. FIGURE 1 FIGURE 2 KDL-22EX355/32EX355/40EX455... -
Page 30: Reattaching The Bezel To The Lcd Panel
Using any of these harsh cleaners may result in permanent damage to the screen. Double-Sided Tape Placement for 40” Models Only Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure. KDL-22EX355/32EX355/40EX455... -
Page 31: Connectors
Replace only CONNECTORS these components are repaired and/or replaced. with part number specified. See Appendix A: Encryption Key Components in the back of this manual. KDL-22EX355 ONLY KDL-32EX355 ONLY REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. -
Page 32: Kdl-40Ex355 Only
[ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] 1-910-106-83 CONNECTOR ASSEMBLY 40 14P MB-L40 1-910-106-81 CONNECTOR ASSEMBLY 40 12P MB-KEYBD 1-910-106-82 CONNECTOR ASSEMBLY 40 14P MB-PSU 1-910-106-80 CONNECTOR ASSEMBLY 40 4P MB-SP 1-910-106-84 (LVDS) CONNECTOR ASSEMBLY 40 30P FFC KDL-22EX355/32EX355/40EX455... -
Page 33: Accessories And Packaging
BAG ASSEMBLY, SCREW (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV. CAUTION: These screws cannot be used to secure the TV to the Wall Mount Brackets. -
Page 34: Wire Dressing
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION WIRE DRESSING BOARD LAYOUT FOR KDL-40EX455 BOARD LAYOUT FOR KDL-22EX355 BOARD LAYOUT FOR KDL-32EX355 KDL-22EX355/32EX355/40EX455... -
Page 35: Section 5 - Updates And Adjustments
Most customers who own computers and other digital devices are familiar with and are accustomed to updating the software in their products. If a customer contacts the Sony Customer Support Center and it is deemed to be correctable with a software update, the issue is handled at the customer level. -
Page 36: Software Update Responsibility
Contact Sony screen by using the customer menu. (photo or video file viewing) Póngase en contacto con Sony Póngase en contacto directament con Sony si tiene algún problems con el TV: Sitio Web de soporte técnico: www.sony.co,.br/contato Teléfono de contacto en Brasil... -
Page 37: Overview
Board are replaced. DISPLAY POWER Channel Volume UPDATING THE SOFTWARE POWER After replacing the Main Board, LCD Panel, or TCON Board, you MUST UPDATE the SOFTWARE to the latest version. DISPLAY Onscreen cursor and select button VOLUME+ RM-YD081 KDL-22EX355/32EX355/40EX455... -
Page 38: Completing Service Requirements When Replacing The Main Board
Range Scan… >> Replacing the LCD Panel. Self diagnosis history >> Status Information… >> LVDS Spectrum(%0) <[ ]> Panel Selection <[ LTY400HM10 ]> SERIAL NUMBER EDIT MODEL NAME EDIT [</>]Set [Home] Exit Then press to view the Status Information screen. KDL-22EX355/32EX355/40EX455... -
Page 39: Selecting The Panel Id Code
[</>]Set [Home] Exit 11. Using the table below, press the on screen cursor buttons to select the correct Panel Code for the Panel ID. Model Name Panel Code Panel Type Panel ID KDL-22EX355 15_LED_WXGA_CMI_22 V216BG1_LE1 KDL-32EX355 16_LED_WXGA_SLCD_32 SLCD LTY320AN KDL-40EX455... -
Page 40: Adding The Serial Number
[</>]Set [Home] Exit [</>]Set [Home] Exit 16. Using the navigation buttons, press to be able to select the first digit. CAUTION: The Serial Number can only be selected once. Be sure to verify the information is correct before saving the changes. KDL-22EX355/32EX355/40EX455... -
Page 41: Adding The Model Name
_ _ _ _ _ _ _ _ _ _ ; Verified Status Information ; Selected the Panel ID. [</>]Set [Home] Exit ; Added the Serial Number CAUTION: The Model Name can only be selected once. Be sure to verify the information is correct before saving the changes. KDL-22EX355/32EX355/40EX455... -
Page 42: Completing Service Requirements When Replacing The Lcd Panel
Panel Selection <[ LTY400HM10 ]> [</>]Set [Home] Exit SERIAL NUMBER EDIT 8500001 MODEL NAME EDIT KDL-40EX455 Verify the Model Name is correct before proceeding to the next step. 28. When the complete model name is displayed, press [</>]Set [Home] Exit KDL-22EX355/32EX355/40EX455... -
Page 43: Verifying The Panel Id Code
SOFTWARE to the latest version. Verify the latest software is installed Model Name Panel Code Panel Type Panel ID before proceeding to the service adjustments. KDL-22EX355 15_LED_WXGA_CMI_22 V216BG1_LE1 For instructions refer to the section “Viewing the Status Information” on page 24... -
Page 44: Resetting Panel Operation Time
MAIN_ POWER BACKLIGHT_ERR DC_ALERT1 TEMP_ERR AUDIO_PROT BALANCER_ERR 00031 00046 00000 TCON_ERR PANEL_ID_NVM_ERR [Home] Exit BACKLIGHT_ERR HOME 12. To exit the Self Check, press TEMP_ERR 00031 00046 00031 [Home] Exit TOTAL OPERATION BOOT COUNT PANEL OPERATION TIME TIME 10. Press KDL-22EX355/32EX355/40EX455... - Page 45 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2012GJ74WEB-1 Sony LCSC Printed in USA Technical Services 9-883-896-01 © 2012.7 Service Publication Department KDL-22EX355/32EX355/40EX455...
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Page 46: Appendix A: Encryption Key Components
APPENDIX A: ENCRYPTION KEY COMPONENTS Encryption key components developed by Sony Corporation contain confidential information, and shall be handled under the non-disclosure obligations provided in the applicable agreement with Sony Corporation (and/or its subsidiary). As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced pursuant to the following: In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .