Tesla MODEL 3 Owner's Manual
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Tesla MODEL 3 Owner's Manual

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MODEL 3
OWNER'S MANUAL
Software version: 2020.44
North America

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Summary of Contents for Tesla MODEL 3

  • Page 1 MODEL 3 OWNER'S MANUAL Software version: 2020.44 North America...
  • Page 2 The Model 3 Owner's Manual is available on the touchscreen. To view it, touch Controls > Service > Owner's Manual. For detailed information about your Model 3, go to www.tesla.com, and log on to your Tesla Account, or sign up to get an account.

  • Page 3: Table Of Contents

    Vehicle Hold..................68 Wheels and Tires................188 Track Mode..................69 Getting Maximum Range.............71 Roadside Assistance........195 Rear View Camera................ 73 Dashcam...................74 Contacting Tesla Roadside Assistance........195 Pedestrian Warning System............76 Instructions for Transporters...........196 Cold Weather Best Practices............ 77 Consumer Information........199 Autopilot............. 80 Easter Eggs..................199 About Autopilot................

  • Page 4: Overview

    14. Brake pedal (Braking and Stopping on page 15. Accelerator pedal (Regenerative Braking on page 16. Right scroll button (Scroll Buttons on page 17. Center console (Interior Storage and Electronics on page 18. Glovebox (Glovebox on page MODEL 3 OWNER'S MANUAL...

  • Page 5: Exterior Overview

    Exterior Overview 1. Exterior lights (Lights on page 2. Autopilot camera (About Autopilot on page 3. Front door handle (Using Exterior Door Handles on page 4. Key card sensor (Keys on page 8), Autopilot camera (About Autopilot on page 5. Rear door handle (Using Exterior Door Handles on page 6.

  • Page 6: Touchscreen Overview

    Touchscreen Overview The features and information you need to drive Model 3 are displayed on the touchscreen. When driving, the touchscreen displays driving-related information such as driving speed, vehicle range, warnings, etc. The touchscreen is used to control many features that, in traditional cars, are controlled using physical buttons (for example, adjusting mirrors).
  • Page 7 38). 2. Car Status. This area dynamically displays the current status of Model 3 as you drive, park, open doors, turn lights on, etc. Monitor this area when driving as it displays important information such as driving speed and warning...
  • Page 8 ◦ Tire Pressures. Display tire pressures or view cautions or warnings related to pressures that are not within acceptable limits (see Tire Care and Maintenance on page 163). 4. Controls. Touch to control features and customize Model 3 to suit your preferences (see Controls on page 118). 5. Media Player (see Media and Audio on page 134).
  • Page 9 The Tesla "T" Touch the Tesla "T" at the top center of the touchscreen as a one-touch shortcut to the Controls > Software tab, which displays: •...

  • Page 10: Opening And Closing

    (see Passive Key Fob on page 10). This is an accessory 6. Tap the key card against the Model 3 card reader on sold separately. the door pillar or center console (see...
  • Page 11 Key Card Tesla provides you with two Model 3 key cards, designed to fit in your wallet. Tap your Model 3 key card on one of its card readers, located on the driver's side door pillar and on the center console.
  • Page 12 When approaching or leaving Model 3 carrying the key NOTE: For increased security, your key fob disables fob, you do not need to point the key fob at Model 3 as itself after five minutes of being stationary while in you press a button, but you must be within operating range but the vehicle is not in use.
  • Page 13 3. When prompted, scan an already-authenticated key Model 3 (by touching the pencil icon), any other Model 3 card or key fob on the key reader behind the cup...
  • Page 14 Keys NOTE: Your vehicle requires at least one authenticated key card or key fob at all times. If only one key card is included on the key list, this key cannot be deleted. MODEL 3 OWNER'S MANUAL...

  • Page 15: Doors

    Instead, pull up the manual door release located in front of the window switches on the front doors. To open a front door when Model 3 has no power, pull up the manual door release located in front of the window switches.
  • Page 16 In this case, you must manually lock your vehicle until after your next drive. While sitting inside Model 3, you can lock and unlock all doors and trunks by touching the lock icon on the Drive Away Locking touchscreen.

  • Page 17: Windows

    Similarly, pull a switch to raise the associated window: The window should now be calibrated. If the issue continues after attempting the calibration procedure a couple times, contact Tesla. • To raise a window fully, pull the switch all the way up and immediately release.

  • Page 18: Rear Trunk

    To close the rear trunk, push it downward until you hear accessory. the latch click into place. Model 3 is equipped with pull • Touch the rear trunk button on the mobile app. cups to assist with lowering the rear trunk.
  • Page 19 An illuminated mechanical release located inside the rear trunk allows you to open the rear trunk from the inside if Model 3 has no electrical power. This mechanical release also allows a person locked inside to get out. 1. Firmly push the illuminated button in the direction of the arrow to release the latch.

  • Page 20: Front Trunk

    An illuminated interior release button inside the front trunk allows a person locked inside to get out. The Model 3 hood is not heavy enough to latch under its own weight and applying pressure on the front edge or center of the hood can cause damage.
  • Page 21 Opening Hood with No Power In the unlikely event that Model 3 has no 12V power, you will be unable to open the front trunk using the touchscreen, key fob, or mobile app. To open the front trunk in this situation: 4.
  • Page 22 8. If pulling the vehicle onto a flatbed truck, do not replace the tow eye cover yet. If necessary, replace the tow eye cover by inserting the wires into the tow eye opening and aligning the tow eye cover into position and turning it into place. MODEL 3 OWNER'S MANUAL...

  • Page 23: Interior Storage And Electronics

    NOTE: If you leave the glovebox open, its light eventually turns off. Your Model 3 has a rear console integrated in the center NOTE: The glovebox locks whenever closed and you of the second row seat back. Pull the console down to lock Model 3 using the mobile app, key card, you leave access the rear cup holders, or use it as an armrest.
  • Page 24 To make it easy to connect your phone while keeping the console free of clutter, you can install a phone charging cable in Model 3. NOTE: The phone dock supports two phones side-by- side. To install a phone charging cable: 1.
  • Page 25 12V power socket. Doing so can result in damage. Coat Hangers Your Model 3 has a coat hanger on each side of the 7. Reinstall the cover to the base of the phone dock by vehicle in the second row. Push the coat hanger to sliding it to the right.
  • Page 26 Camera Analytics to enable, helping Tesla to continue to develop even safer vehicles in the future. If enabled, your Model 3 captures images and short video clips just prior to a safety event, such as a collision or an Automatic Emergency Braking event, aiding in Tesla's development of future safety features.

  • Page 27: Seating And Safety Restraints

    Fit the lap section of the belt tightly across your hips, not across your stomach. Model 3 seats include integrated head supports that cannot be adjusted or removed. 1. Move seat forward/backward and adjust the seat’s height and tilt angle up/down.
  • Page 28 30 degrees when the vehicle is moving. Folding Rear Seats Model 3 has a split rear seat that can fold forward. NOTE: Driving with the rear seats folded forward might result in increased perceivable noise and/or vibration coming from the rear of the vehicle (trunk, suspension, etc.).
  • Page 29 Head Support on page WARNING: Ensure that all head supports are positioned correctly before sitting in, or operating, Model 3 to minimize the risk of severe injury or death in the event of a collision. To re-install the head support:...
  • Page 30 Front and Rear Seats Seat Covers WARNING: Do not use seat covers in Model 3. Doing so could restrict deployment of the seat- mounted side air bags if a collision occurs. Also, if the vehicle is equipped with an occupant...

  • Page 31: Seat Belts

    The seat belt reel automatically locks to prevent movement of occupants if Model 3 experiences a force associated with hard acceleration, braking, cornering, or an impact in a collision.
  • Page 32 The belt should not hang loose. If a seat belt does not fully retract, contact Tesla. Wearing Seat Belts When Pregnant Do not put the lap or shoulder sections of the seat belt over the abdominal area.
  • Page 33 3. With the webbing half unreeled, hold the tongue plate and pull forward quickly. The mechanism should lock automatically and prevent further unreeling. If a seat belt fails any of these tests, contact Tesla immediately. For information about cleaning seat belts, see...

  • Page 34: Child Safety Seats

    Guidelines for Seating Children Your Model 3 seat belts are designed for adults and larger children. You must restrain infants and small children in the second row seats only, and you must use a suitable child safety seat appropriate for the child’s age, weight, and size.
  • Page 35 It is the driver’s responsibility to keep up to date on, and comply with, all current regulations in the region(s) where Model 3 is driven. To check the child passenger safety laws for states in the U.S., go to: http:// www.ghsa.org/html/stateinfo/laws/childsafety_laws.html.
  • Page 36 Child Safety Seats Seating Larger Children 1. Place the child safety seat in Model 3, and fully extend the seat belt. Route and buckle the seat belt in accordance with the child safety seat If a child is too large to fit into a child safety seat, but manufacturer’s instructions.
  • Page 37 Child Safety Seats In the second row, install LATCH child safety seats in the Once installed, test the security of the installation before outboard seating positions only. Use only a seat belt seating a child. Attempt to twist the child safety seat retained seat in the center position.
  • Page 38 20 lbs (9 kg) and can sit independently. Up to the age of two, a child's spine and neck are not sufficiently developed to avoid injury in a frontal impact. MODEL 3 OWNER'S MANUAL...
  • Page 39 Child Safety Seats WARNING: Do not allow a baby or infant to be held on a lap. All children should be restrained in an appropriate child safety seat at all times. WARNING: To ensure children are safely seated, follow all instructions provided in this document and by the manufacturer of the child safety seat.

  • Page 40: Airbags

    Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors. Model 3 is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a crash.
  • Page 41 Tesla. Types of Airbags Model 3 has the following types of airbags: • Front airbags: The front airbags are designed to reduce injuries if larger children or adults are riding in the front seats. Follow all warnings and instructions related to seating a child on the front passenger seat (if permitted in your market region).
  • Page 42 NOTE: It takes approximately six seconds after you power on Model 3 for the occupant classification system (OCS) to report accurate status of the front passenger airbag. As a result, when you first power on Model 3, even in situations when it should be OFF because the seat is occupied by a weight of 20 lbs (9 kg) or less, it will take the touchscreen approximately six seconds to display the status, PASS AIRBAG OFF.
  • Page 43 WARNING: Do not use seat covers on Model 3. Doing so could restrict deployment of the seat-mounted side air bags if a collision occurs. It can also reduce the accuracy of the occupant detection system, if equipped.
  • Page 44 • Aftermarket items attached to or placed between the seat and the occupant, such as covers, mats, blankets, etc. These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the airbag status is still incorrect, instruct passengers to ride in the rear seats and contact Tesla to have the airbag system checked.
  • Page 45 Airbags Examples of Correct and Incorrect Seating Positions Correct seating position: Incorrect seating position - the passenger must not recline the backrest to a laying down position when the vehicle is moving: Incorrect seating position - the passenger's feet must be on the floor: Incorrect seating position - the passenger must not slide forward on the seat cushion:...
  • Page 46 Objects can cause serious Model 3 first powers up, in which case it injury if the vehicle is in a collision severe enough turns off within a few seconds. If it to cause the airbag to inflate.

  • Page 47: Driving

    You can link a driver profile to a key (or keys) to allow To adjust Model 3 based on a driver’s profile, touch the Model 3 to automatically select the correct driver profile driver profile icon and choose the driver name. The when the linked key is detected as you approach the saved adjustments are automatically made.
  • Page 48 NOTE: If a Bluetooth paired device or a known Wi-Fi network is within operating range (approximately 30 feet or 9 meters) of Model 3 in Valet mode, Model 3 will connect to it. Starting Valet Mode With Model 3 in Park, touch the driver profile icon on the top of the touchscreen, then touch Valet Mode.

  • Page 49: Steering Wheel

    ◦ Comfort - Reduces the effort required to turn the Commands on page 140). wheel. In town, Model 3 feels easier to drive and ◦ Adjust your set speed and the distance you want park. to maintain from a vehicle traveling ahead of you ◦...
  • Page 50 Steering Wheel Horn To sound the horn, press the center pad on the steering wheel. MODEL 3 OWNER'S MANUAL...

  • Page 51: Mirrors

    To set up, Model 3 must be driving at a low speed (less than 3 mph (5 km/h)) or stopped at the location you NOTE: You can also press the left scroll button to want your vehicle to remember.
  • Page 52 Mirrors MODEL 3 OWNER'S MANUAL...

  • Page 53: Starting And Powering Off

    Power Off. Model 3 automatically powers back on again if you press the brake pedal or touch the touchscreen. If Model 3 does not detect a key when you press the NOTE: Model 3 automatically shifts into Park whenever brake (an authenticated phone is not detected, or 30...
  • Page 54 Starting and Powering Off 3. After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes, try power cycling the vehicle. See...

  • Page 55: Gears

    Traffic-Aware Cruise Control (see Traffic-Aware Cruise Control on page When Model 3 is in Park, you must press the brake to 83). Push the drive stalk all the way down twice in shift to another gear.

  • Page 56: Lights

    NOTE: If equipped with the premium package, on when you unlock Model 3, when you open a door, Model 3 has a series of LED lights along the rim of and when you shift into Park. They turn off after a the headlights, also referred to as "signature"...
  • Page 57 Headlights After Exit When Headlights after Exit is on, the exterior headlights remain on when you stop driving and park Model 3 in low lighting conditions. They automatically turn off after one minute or when Model 3 locks. When off, headlights turn off when you engage the Park gear and open a door.
  • Page 58 Model 3 to accelerate when using Traffic-Aware Cruise Control in specific situations (see Overtake Acceleration on page 86). If Autosteer is active on a vehicle with Auto Lane Change, engaging a turn signal may cause Model 3 to change lanes. MODEL 3 OWNER'S MANUAL...

  • Page 59: Car Status

    A brake system fault is detected or the brake fluid level is low. See Braking and The touchscreen displays the status of Model 3 at all Stopping on page 61. Contact Tesla times. What you see depends on whether the vehicle is: immediately.
  • Page 60 Model 3. When light is no longer detected, high beams When Model 3 is driving (or ready to drive), the automatically turn back on. See High touchscreen shows your current driving status and a...
  • Page 61 (see Autosteer on page 88). NOTE: If Navigate on Autopilot is active, the driving lane displays as a single blue line in front of Model 3 (see Navigate on Autopilot on page 92).

  • Page 62: Wipers And Washers

    ◦ 2: Intermittent, fast ◦ 3: Continuous, slow ◦ 4: Continuous, fast ◦ AUTO: Model 3 detects whether or not it is raining. When wipers are set to AUTO and liquid is detected on the windshield, Model 3 determines the optimal frequency at which they should wipe.

  • Page 63: Braking And Stopping

    It also does not prevent the danger of hydroplaning (where a layer of water Model 3 has an anti-lock braking system (ABS) that prevents direct contact between the tires and the prevents the wheels from locking when you apply road).
  • Page 64 "Standard". Regenerative Braking Stopping Mode Whenever Model 3 is moving and your foot is off the accelerator, regenerative braking slows down Model 3 and feeds any surplus energy back to the Battery. Regenerative braking decelerates Model 3 whenever you release the accelerator pedal when driving.
  • Page 65 NOTE: The parking brake operates on the rear wheels • ROLL: When close to, or at, a complete stop, Model 3 only, and is independent of the pedal-operated brake becomes free rolling like a vehicle in Neutral.
  • Page 66 12,500 miles (20,000 km) if in an area where roads are salted during winter months. WARNING: Neglecting to replace worn brake pads damages the braking system and can result in a braking hazard. MODEL 3 OWNER'S MANUAL...

  • Page 67: Traction Control

    Traction Control How It Works The traction control system constantly monitors the speed of the front and rear wheels. If Model 3 experiences a loss of traction, the system minimizes wheel spin by controlling brake pressure and motor power. By default, the traction control system is on.

  • Page 68: Park Assist

    When you shift to Reverse, the Park Assist view displays on the touchscreen, showing objects that are in close proximity to the front and rear of Model 3. This view closes when you shift into Drive unless an object is...
  • Page 69 • Model 3 rolls freely in the opposite direction of the gear you selected (for example, you will not receive an alert if Model 3 rolls backwards down a hill while in Drive). Other Parking Aids...

  • Page 70: Vehicle Hold

    NOTE: After actively braking Model 3 for approximately ten minutes, Model 3 shifts into Park and Vehicle Hold cancels. Model 3 also shifts into Park if it detects that the driver has left the vehicle. NOTE: When Stopping Mode is set to Hold (see...

  • Page 71: Track Mode

    • Handling Balance - Customize the balance of Model 3 touching Controls > Driving, then touching in a turn. If Model 3 is too loose, you can choose a Customize next to the Track Mode setting. front-biased under-steering setup. Difficult to get the 3.
  • Page 72 Cooling stops automatically when the components are sufficiently cool, or when you power Model 3 off NOTE: To stop the timer at the end of your driving and back on again. Post-Drive Cooling is useful if session, touch STOP on the Lap Timer popup window.

  • Page 73: Getting Maximum Range

    • Short trips: It takes energy to bring the cabin and slowing down. Whenever Model 3 is moving and you Battery to a specified temperature when starting the are not pressing the accelerator pedal, regenerative vehicle.
  • Page 74 NOTE: The Trip chart displays energy usage only if you are currently navigating to a destination. Range Assurance Model 3 helps protect you against running out of energy. Your vehicle continuously monitors its energy level and proximity to known charging locations.

  • Page 75: Rear View Camera

    WARNING: Never depend on the cameras to inform you if the area behind you is free of objects and/or people when reversing. The Model 3 is equipped with a rear view camera located cameras may not detect objects or barriers that above the rear license plate.

  • Page 76: Dashcam

    • Use a flash drive with as much available storage as Model 3 is in Park. Touch the Dashcam icon on the possible. Video footage can occupy a large amount touchscreen's status bar and select Launch Viewer.
  • Page 77 4. In the pop-up menu, under the File System section, select a support format (such as exFAT, FAT 32, etc.) You can format a USB flash drive from inside Model 3 or from a personal computer. NOTE: You can also name your USB flash drive (under Volume Label).

  • Page 78: Pedestrian Warning System

    Pedestrian Warning System The Pedestrian Warning System (if equipped) causes Model 3 to emit sound when driving below 20 mph (32 km/h). Electric vehicles operate quietly and this sound helps to alert pedestrians of your oncoming vehicle. The sound, which activates whenever Model 3 is shifted out of Park, gets louder as speed increases.

  • Page 79: Cold Weather Best Practices

    Cold Weather Best Practices To ensure that Model 3 provides you with the best Windows ownership experience possible in harsh cold weather conditions, follow these best practices. • On the mobile app, navigate to Climate > Defrost as mentioned previously. Your vehicle heats the driver...

  • Page 80: Autopilot

    When parked, plug in Model 3 and set a time when you 2. Working in a circular pattern around the perimeter want your vehicle to be ready to drive. Your vehicle...
  • Page 81 Cold Weather Best Practices WARNING: Make sure eye protection is worn 3. Aiming for the rearmost end of the wide part of the when performing this step. door handle, use the bottom of your fist to forcefully bump the door handle. Increase the intensity of the bumps as necessary, repeating steps 1 and 2 until the ice is removed and the door handle can be opened.

  • Page 82: About Autopilot

    About Autopilot How It Works Your Model 3 includes the following Autopilot components that actively monitor the surrounding roadway: 1. A camera is mounted above the rear license plate. 2. Ultrasonic sensors are located in the front and rear bumpers.
  • Page 83 About Autopilot Features Autopilot features are available for use. Contact Tesla only if your Model 3 has not completed the calibration process after driving 100 miles (160 km). These safety features are available on all Model 3 vehicles: NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the •...
  • Page 84 Doing so can damage surfaces. CAUTION: Avoid using a high-pressure power washer. CAUTION: Do not clean an ultrasonic sensor or camera lens with a sharp or abrasive object that can scratch or damage its surface. MODEL 3 OWNER'S MANUAL...

  • Page 85: Traffic-Aware Cruise Control

    If the area in front of Model 3 is clear, Traffic- Aware Cruise Control maintains a set driving speed. NOTE: The maximum cruising speed is 90 mph (150 When a vehicle is detected, Traffic-Aware Cruise km/h).
  • Page 86 Traffic-Aware Cruise Control WARNING: Do not rely on Traffic-Aware Cruise NOTE: It may take a few seconds for Model 3 to reach Control or Speed Assist to determine an accurate the new cruising speed, assuming Model 3 does not or appropriate cruising speed. It is the driver's...
  • Page 87 • Model 3 has been at a standstill for 5 minutes. Adjust the Following Distance • Model 3 detects a pedestrian (the HOLD state may clear when the pedestrian is no longer detected).
  • Page 88 • No obstacles or vehicles are detected in the target lane. • Model 3 is traveling below the set speed, but over 45 mph (72 km/h). Overtake Acceleration is intended as an aid when passing a vehicle ahead of you.
  • Page 89 • The road has sharp curves. Model 3 does not coast. Instead, regenerative braking slows down Model 3 in the same way as when you move • Visibility is poor (due to heavy rain, snow, fog, etc.). your foot off the accelerator when driving without •...

  • Page 90: Autosteer

    Autosteer builds upon Traffic-Aware Cruise Control (see Traffic-Aware Cruise Control on page 83), intelligently keeping Model 3 in its driving lane when cruising at a set speed. Autosteer also allows you to use the turn signals to move Model 3 into an adjacent lane (see...
  • Page 91 (such as a vehicle or guard rail), surroundings and remain prepared to take control at any Autosteer may steer Model 3 in a driving path that is time. If Autosteer still does not detect your hands on the offset from the center of the lane.
  • Page 92 Drive attentively by watching the road and traffic ahead NOTE: Auto Lane Change moves Model 3 one lane at a of you, checking the surrounding area, and time. Moving into an additional lane requires you to monitoring the touchscreen for warnings.
  • Page 93 It may be unaware of new stop lights or • Model 3 is being driven very close to a vehicle in front stop signs that are not captured in the map data.

  • Page 94: Navigate On Autopilot

    WARNING: Navigate on Autopilot does not make vehicles. Choose NO to disable this and keep Model 3 driving autonomous. You must pay attention to the in a passing lane except when needed to stay on the road, keep your hands on the steering wheel at all navigation route.
  • Page 95 Model 3 for an upcoming off-ramp, to increase your driving speed (not to exceed your set cruising speed), or to move Model 3 out of a passing lane when you are not actively passing other vehicles. A message displays at...
  • Page 96 Navigate on Autopilot is trying to maneuver and may require assistance. When you see the message, be prepared to take immediate action to ensure that it is safe and appropriate to complete the lane change or maneuver. MODEL 3 OWNER'S MANUAL...

  • Page 97: Traffic Light And Stop Sign Control

    Model 3 continues through the intersection and resumes your set cruising speed. NOTE: If Model 3 is approaching a green light and detects that a vehicle in front of you is continuing through the intersection, Model 3 will continue through the intersection without requiring your confirmation, provided you are not in a turning lane and your hands are detected on the steering wheel.
  • Page 98 If you do not confirm, Model 3 stops at the red stop line displayed on the touchscreen, even if a stop may not be appropriate. Stopping at a green light may confuse other drivers and may result in a collision, injury or death. Therefore, always pay attention to upcoming intersections and be prepared to manually brake or accelerate in response to surroundings.
  • Page 99 Model 3 also continues. If a car is not in front of you, a red stop line displays on the touchscreen and you must confirm that you want to continue through the intersection by pressing down on the drive stalk or briefly pressing the accelerator pedal.
  • Page 100 WARNING: Approach attentively and be prepared to press the brake pedal to slow down or stop. Model 3 slows down and comes to a complete stop at the red stop line shown on the touchscreen. When you want to proceed through the intersection (for example, traffic laws and conditions indicate it is safe and legal to proceed), you must press down on the drive stalk or briefly press the accelerator pedal.
  • Page 101 End of T-junction Model 3 slows down and comes to a complete stop at the red stop line shown on the touchscreen. When you want to proceed through the intersection, you must press down on the drive stalk or briefly press the accelerator pedal.
  • Page 102 Stop Sign and Road Marking Road Marking WARNING: Model 3 also slows down and stops at a roundabout. You must take over steering (which cancels Autosteer) and press down on the drive stalk or briefly press the accelerator pedal to confirm that you want to continue through the roundabout.
  • Page 103 • A traffic light, stop sign, or road marking is obstructed (for example, a tree, a large vehicle, etc.). • Model 3 is being driven very close to a vehicle in front of it, which is blocking the view of a camera.

  • Page 104: Autopark

    Autopark is providing. To Pause Parking NOTE: The parking icon appears only if the vehicle's To pause Autopark, press the brake pedal once. Model 3 position and/or the circumstances of the surrounding stops and remains stopped until you touch Resume on area are such that Autopark can determine an the touchscreen.
  • Page 105 Autopark • Model 3 detects that the driver is exiting the vehicle. • A door is opened. • You press the accelerator pedal. • You press the brake pedal while Autopark is paused. • An Automatic Emergency Braking event occurs (see Collision Avoidance Assist on page 113).

  • Page 106: Summon

    Summon uses data from the ultrasonic sensors to move keep the vehicle moving. Also, Require Continuous Model 3 forward and reverse up to 39 feet (12 meters) in, Press must be set to NO if you want to operate or out of, a parking space.
  • Page 107 • You release the FORWARD or REVERSE button (when Require Continuous Press is turned on). 2. With Model 3 in Park, stand within 10 feet (3 meters) and press and hold the top center button on the key • You press any button to manually stop Summon.
  • Page 108 Stopping or Canceling Summon You can stop Model 3 at any time while Summon is active by using the mobile app or by pressing any button on the key fob accessory. Summon also cancels when: •...

  • Page 109: Smart Summon

    Smart Summon. 81). • You must have a clear line of sight to Model 3. Smart Summon is designed to allow you to move Model 3 to your location (using your phone's GPS as a target •...
  • Page 110 Model 3 shifts into the appropriate driving gear (Drive To keep Model 3 ready to Summon and reduce the time or Reverse). Model 3 then slowly moves to within 3 feet it takes to warm up, turn on Standby Mode. Touch (1 meter) of you (COME TO ME) or your chosen Controls >...
  • Page 111 • The sensors are affected by other electrical equipment or devices that generate ultrasonic waves. NOTE: Smart Summon is disabled if Model 3 is in Valet mode (see Valet Mode on page 45).

  • Page 112: Lane Assist

    Model 3 for the presence of vehicles Lane Departure Avoidance is designed to warn you if or other objects. Model 3 is drifting out of, or nears the edge of, your driving lane. When an object is detected in your blind spot or near the side of Model 3 (such as a vehicle, guard rail, etc.),...
  • Page 113 • A vehicle in front of Model 3 is blocking the view of the camera(s). Emergency Lane Departure Avoidance operates when Model 3 is traveling between 40 and 90 mph (64 and •...
  • Page 114 • The sensors are affected by other electrical equipment or devices that generate ultrasonic waves. • An object mounted to Model 3 (such as a bike rack or a bumper sticker) is interfering with or obstructing a sensor. • Visibility is poor and lane markings are not clearly visible (due to heavy rain, snow, fog, etc.).

  • Page 115: Collision Avoidance Assist

    The forward looking camera(s) and the radar sensor conditions. Use appropriate caution when driving. monitor the area in front of Model 3 for the presence of WARNING: Forward Collision Warning is designed an object such as a vehicle, motorcycle, bicycle, or only to provide visual and audible alerts.
  • Page 116 Automatic Emergency Braking is always enabled when provide a warning in situations where the you start Model 3. To disable it for your current drive, likelihood of collision may not exist. Stay alert and touch Controls > Autopilot > Automatic Emergency always pay attention to the area in front of Model Braking.
  • Page 117 Collision Avoidance Assist CAUTION: If a fault occurs with a Collision • Model 3 is stopped or traveling less than 10 mph (16 Avoidance Assist feature, Model 3 displays an alert. km/h). Contact Tesla Service. • Model 3 detects an object in its immediate driving path.

  • Page 118: Speed Assist

    • Model 3 is being driven very close to a vehicle in front touchscreen increases in size and Model 3 also sounds a of it which is blocking the view of the camera(s).
  • Page 119 Speed Assist • Traffic signs do not conform to standard recognizable formats. • A road or a speed limit has recently changed. WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Speed Assist. Speed Assist may fail to provide warnings for many other reasons.

  • Page 120: Controls

    Security (see Glovebox PIN on page 141). automatically turn on when you unlock Model 3, 2. Main viewing area. The options available for the item open a door upon exiting, or shift into Park. you chose from the list of control tabs display here, •...

  • Page 121: Using The Touchscreen

    (for example, it remembers the type of manual adjustments you make). Keys: You can see all the keys used for Model 3 and their associated driver profiles. You can add, delete, and Screen Clean Mode: When enabled, your touchscreen change the driver profile associated with each key (see darkens and is temporarily disables to facilitate cleaning.
  • Page 122 Model 3 and feeds any surplus energy back to the light turns green. If you are not actively using Traffic- Battery. If set to LOW, Model 3 does not slow down as Aware Cruise Control and are waiting at a red light...
  • Page 123 Tilt/Intrusion: (if available) Enable a siren that sounds if Automatic Navigation on page 130). Model 3 detects motion inside the cabin or if the vehicle • Trip Planner: (If available in your market region) Use is moved or tilted (see Security Settings on page 141).
  • Page 124 Model 3 (see be needed. Touch to reinstall the existing software Cabin Overheat Protection on page 127).
  • Page 125 Speed Limit Mode allows you to limit the acceleration and maximum speed – between 50 and 90 mph (80 and 145 km/h) – of your Model 3. This feature is protected by a 4-digit PIN that you create when enabling it for the first time, and which must be entered whenever you want to disable and enable it.

  • Page 126: Climate Controls

    NOTE: The climate control system is powered by the high voltage battery. Therefore, prolonged use decreases driving range. Adjusting Climate Control Settings To override the Auto setting, touch the fan icon, turn off the Auto setting, then use the buttons that appear to manually adjust settings. MODEL 3 OWNER'S MANUAL...
  • Page 127 Adjusting the Front Vents on page 126. 7. Touch to choose how air is drawn into Model 3. If on, air inside Model 3 is recirculated. If off, outside air is drawn into Model 3. 8. Touch + or - to increase or decrease the fan speed.
  • Page 128 Adjusting the Rear Vents To control the front seat heaters for the driver and Model 3 has vents located at the back of the center passenger, touch the corresponding control on the main console where air flows from when the setting is turned climate control area at the bottom of the touchscreen.
  • Page 129 For example, when leaving groceries in Model 3 on hot days, you may want to use WARNING: You can adjust the climate control Keep Climate On to prevent spoilage.
  • Page 130 Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance. • Even when not in use, you may hear Model 3 emit a whining noise or the sound of water circulating. These sounds are normal and occur when the...

  • Page 131: Maps And Navigation

    Charging locations include To set the map's orientation, touch the icon in the top Tesla Superchargers, Tesla destination right corner of the map: chargers, third party fast chargers (see note below), and public chargers that you have used previously.
  • Page 132 Trip Planner is enabled (and available in your market you get in your vehicle. When your phone's calendar is region), the navigation route automatically includes synced to Model 3, and the calendar includes an event Supercharger stops (see Trip Planner on page...
  • Page 133 NOTE: Navigation instructions that you enter manually, Supercharger location, including restrooms, restaurants, or send to Model 3, override routes suggested by lodging, shopping, and Wi-Fi. Automatic Navigation. NOTE: Availability of this feature depends on market Touch the map's charging icon to display all nearby region and vehicle configuration.
  • Page 134 Battery. The vehicle arrives at the Supercharger or third-party fast charger with an optimal Battery Throughout your route, Model 3 monitors energy usage temperature, reducing the amount of time it takes to and updates the calculation. A popup warning displays...
  • Page 135 NOTE: Based on your usage patterns, you may be prompted to save a location as Home or Work. NOTE: Once a Home or Work location is saved, Model 3 may prompt you to navigate to your Work location in the mornings and to your Home location in the evenings and tell you how long it will take to arrive based on current traffic conditions.

  • Page 136: Media And Audio

    Volume Control You can use your Tesla account or you can sign in with Roll the scroll button on the left side of the steering your own account by scrolling to the bottom of the...
  • Page 137 Or use the previous and next arrows in Miniplayer to scroll through your songs. Favorites and Recents NOTE: To play media from a USB connection, Model 3 For most source content, your favorites display at the recognizes flash drives only. You can play media from top of Media Player's expanded view for easy access.
  • Page 138 (dB) bar. To adjust balance, touch Balance and drag the center circle of the cross bars to the location in Model 3 where you want to focus the sound. MODEL 3 OWNER'S MANUAL...

  • Page 139: Phone

    7. If prompted on your phone, specify whether you want to allow Model 3 to access your contacts and Before using your phone with Model 3, you must pair it. media files. Pairing sets up Model 3 to work with your Bluetooth-...
  • Page 140 (if When connected, the Model 3 touchscreen displays the the caller is in your phone’s contact list and Model 3 has Bluetooth symbol next to the phone name to show that access to your contacts).

  • Page 141: Calendar

    The Calendar app requires that: • The Tesla mobile app is running, you are logged in, and the Calendar Sync setting is enabled. The mobile app can then periodically (and automatically) send calendar data from your phone to Model 3.

  • Page 142: Using Voice Commands

    (for example, “Listen to Yellow Brick Road” or “Play Yellow Brick Road by Elton John”). • Control various aspects of Model 3 by speaking statements or commands. For example, "Speed up the wipers", "The screen is too bright", "Turn on the driver's seat heater", "I'm cold".

  • Page 143: Security Settings

    For additional security, you can protect the contents in If your Model 3 is equipped with the security package, a your glovebox with a 4-digit PIN (Personal battery-backed siren sounds in situations where a Identification Number).
  • Page 144 Sentry mode sends an alert to exclusion preferences until the next time you drive your the mobile app on phones that are paired to Model 3 vehicle. to inform you that the alarm state is triggered. After...
  • Page 145 When the flash drive is full, Sentry Mode and Dashcam can no longer save video You can format a USB flash drive from inside Model 3 or footage. To prevent the flash drive from getting full, from a personal computer.
  • Page 146 TeslaCam folder, insert it into a USB port in Model 3. Do not use the rear USB ports—they are for charging only. It may take Model 3 up to 15 seconds to recognize the flash drive. When recognized, icons for...

  • Page 147: Homelink Universal Transceiver

    Universal Transceiver, you can operate up to three Radio Frequency (RF) devices, including garage doors, 1. Park Model 3 so that the front bumper is in front of gates, lights, and security systems. the garage door, gate, or light you want to program.
  • Page 148 Resetting the Location of the refer to the following guidelines: HomeLink Device • Park Model 3 with its bumper as close as possible to the garage door, gate, etc. that you are trying to If you experience situations in which you sometimes program.

  • Page 149: Connecting To Wi-Fi

    Add Network. NOTE: If more than one previously connected network is within range, Model 3 connects to the one most recently used. NOTE: You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering (subject to fees and restrictions of your mobile carrier).

  • Page 150: Software Updates

    NOTE: Some software updates can take up to three In some situations, such as when a component in your hours to complete. Model 3 must be in Park while the vehicle has been replaced, it may be necessary to software is being updated. To ensure the fastest and reinstall the existing version of software.
  • Page 151 To display release notes about the current version of your vehicle's software at any time, touch the Tesla “T” at the top center of the touchscreen, then touch Release Notes. You can also view the release notes by touching Controls > Software.

  • Page 152: Mobile App

    If multiple vehicles are linked to the Tesla Account, you Turn Climate On: This allows you to precondition the must switch to the Model 3 you want to access in the cabin by moving the direction of air flow from the vents, mobile app before the phone can be used as a key.
  • Page 153 NOTE: The above list may not represent an exhaustive Locate Model 3 with directions, or track its movement list of the functions available on the Tesla mobile app. To across a map. ensure access to new and improved features, download...
  • Page 154 NOTE: Granting mobile app access to a secondary user allows them to view and control everything your mobile app can control. NOTE: Tesla currently does not support the addition of third or fourth users. MODEL 3 OWNER'S MANUAL...

  • Page 155: Charging

    High voltage cables are typically colored orange for easy identification. WARNING: Read and follow all instructions provided on the labels that are attached to Model 3. These labels are there for your safety. WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
  • Page 156 Open the charge port door using the touchscreen (see Charging Instructions on page 156), plug the adapter into the charging port on Model 3, and then connect the station's charging connector to the adapter. For information on the charging equipment available for your region, go to www.tesla.com, choose your region,...

  • Page 157: Battery Information

    Battery Information About the Battery battery. Once this low-power consumption mode is active, immediately plug in Model 3 to prevent a jump- start and 12V battery replacement. Model 3 has one of the most sophisticated battery systems in the world. The most important way to...

  • Page 158: Charging Instructions

    If you do not insert a charge cable into the charge port within a few minutes after opening the The charge port is located on the left side of Model 3, charge port door, the charge port door closes. If this behind a door that is part of the rear tail light assembly.
  • Page 159 NOTE: If Model 3 is locked, the charge port light does NOTE: If the charging station handle separates from not light up. the adapter, leaving the adapter in Model 3, use the...
  • Page 160 • Voltage supplied by the charge cable. NOTE: To change how energy units are displayed, touch • WHITE: The charge port door is open. Model 3 is Controls > Display > Energy Display. ready to charge and the connector is not inserted, or...
  • Page 161 6. Shows if the charge cable is locked in the charge port or not. If Model 3 is not charging, you can touch the NOTE: Your vehicle aims to finish charging before 6am lock icon to unlock the charge cable from the charge (end of off-peak hours).
  • Page 162 Idle fees are waived if you move your vehicle within five minutes of charging completion. Log into your Tesla Account to view fees and details about Supercharger sessions, set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your account.

  • Page 163: Maintenance

    Also, even when not in use, you may hear Model 3 emit a whining noise or the sound of water • Rotate tires every 6,250 miles (10,000 km) or if tread circulating. These sounds are normal and occur when depth difference is 2/32 in (1.5 mm) or greater,...
  • Page 164 Maintenance Schedule WARNING: Always disconnect the charge cable before working underneath Model 3, even if charging is not in progress. WARNING: Keep your hands and clothing away from cooling fans. Some fans operate even when Model 3 is powered off.

  • Page 165: Tire Care And Maintenance

    If your Model 3 did not include a tire repair kit, you can purchase one from Tesla. Checking and Adjusting Tire Pressures Follow these steps when tires are cold and Model 3 has been stationary for over three hours: 1. Refer to the Tire and Loading Information label located on the driver’s center door pillar for the...
  • Page 166 5/32” (4 mm) do not perform well in snow and slush and should not be used when driving in winter If Model 3 is stationary for a long period, tires can form conditions. flat spots. When Model 3 is driven, these flat spots...
  • Page 167 See Parts and Accessories on page 176 more information. If your Model 3 is equipped with aero covers, you must remove them to access the lug nuts. CAUTION: Make sure the aero cover is fully secure before driving to prevent it from falling To remove an aero cover: off.
  • Page 168 Controls > Service > Wheel Configuration. This allows Model 3 to learn the new wheels and provide more accurate status updates on your vehicle. Select a wheel from the drop down menu that matches the new wheels you plan to install on Model 3.
  • Page 169 If the Tire Pressure warning indicator displays frequently, provide the same level of traction as winter tires in contact Tesla to determine if a tire sensor needs to be snowy or icy conditions. All-season tires can be replaced. If a non-Tesla Service Center repairs or identified by “ALL SEASON"...
  • Page 170 Tire Care and Maintenance Winter Tires • Avoid heavily loading Model 3 (heavy loads can reduce the clearance between the tires and the body). Use winter tires to increase traction in snowy or icy conditions. When installing winter tires, always install a •...

  • Page 171: Cleaning

    Do Doing so can interfere with wiper friction and not wait until Model 3 is due for a complete wash. If cause a chattering sound. necessary, use denatured alcohol to remove tar spots...
  • Page 172 WARNING: If you notice any damage on an airbag Wipe gently in a circular motion. After cleaning, allow or seat belt, contact Tesla immediately. the seats to air dry. WARNING: Do not allow any water, cleaners, or Be careful with dyes, such as from clothing or denim, fabric to enter a seat belt mechanism.
  • Page 173 Using a Car Cover To preserve the cosmetic appearance of the body when Model 3 is not being used, use a genuine Tesla car cover. Car covers can be purchased from Tesla. See Parts and Accessories on page 176.

  • Page 174: Wiper Blades And Washer Jets

    To replace the wiper blades: WARNING: Do not operate the washers while cleaning Model 3. Windshield washer fluid can 1. Shift into Park and turn off the wipers. irritate eyes and skin. Read and observe the 2.

  • Page 175: Fluid Reservoirs

    Stop driving Model 3 as performance. soon as safety permits and contact Tesla. WARNING: Brake fluid is highly toxic. Keep containers sealed and out of the reach of children.
  • Page 176 In cold weather, using a washer fluid without antifreeze can impair visibility through the windshield. WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by the washer fluid manufacturer. MODEL 3 OWNER'S MANUAL...

  • Page 177: Jacking And Lifting

    Jacking and Lifting Jacking Procedure Follow the steps below to lift Model 3. Ensure that any non-Tesla repair facility is aware of these lifting points. 1. Position Model 3 centrally between the lift posts. 2. Position the lift arm pads under the designated body lift points at the locations shown.

  • Page 178: Parts And Accessories

    235/35ZR20 Sport 4S (PS4S) kPa)* If your Model 3 is fitted with Tesla accessory wheels or tires, the Gross Axle Weight Rating (GAWR), wheel, tire, *Increase the tire pressure to 44 PSI (300 kPa) prior and loading information may be different from the to driving 136 mph (220 kph) or faster.
  • Page 179 Parts and Accessories 19" Sport Wheels 20" Zero-G Wheels (Performance) Wheels Location Width (in) Offset (mm) Wheels Location Width (in) Offset (mm) 19" Front/Rear 20" Front/Rear Tires (front/rear) Size Tire Pressure Tires (front/rear) Size Tire Pressure Continental, 42 PSI (290 Michelin, Pilot Sport 235/40R19 235/35ZR20 42 PSI (290 kPa)
  • Page 180 Rear 3,023 lbs 1,374 kg If your Model 3 is in a collision, contact Tesla or a Tesla- approved Body Shop to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.
  • Page 181 Installing Front License Plate Bracket To accommodate jurisdictions that require a license plate on the front of your vehicle, Model 3 is equipped with a license plate bracket. This bracket conforms to the shape of your vehicle's front bumper and is adhered to it using strong adhesive.
  • Page 182 7. Once the bracket is securely mounted, use the four supplied screws to attach your license plate to the bracket (tighten to 3 Nm/2.2 ft-lbs). MODEL 3 OWNER'S MANUAL...

  • Page 183: Specifications

    Vehicle Identification Number You can find the VIN at the following locations: • Touch the Tesla "T" at the top center of the touchscreen. The popup window displays the VIN. • Stamped on a plate located at the top of the dashboard.

  • Page 184: Vehicle Loading

    It is important to understand how much weight your The Tire and Loading Information label provides: Model 3 can safely carry. This weight is called the vehicle capacity weight and includes the weight of all • The maximum number of occupant seating positions.
  • Page 185 Example Load Limit Calculations How much cargo Model 3 can carry depends on the number and weight of passengers. The following calculated load limit examples assume passengers weigh 150 lbs (68 kg). If passengers weigh more or less, available cargo weight decreases or increases respectively.

  • Page 186: Dimensions And Weights

    Front 40.3 in 1,024 mm Head Room Rear 37.7 in 958 mm Front 42.7 in 1,085 mm Leg Room Rear 35.2 in 894 mm Front 56.3 in 1,430 mm Shoulder Room Rear 54 in 1,372 mm MODEL 3 OWNER'S MANUAL...
  • Page 187 Dimensions and Weights Front 53.4 in 1,356 mm Hip Room Rear 52.4 in 1,331 mm Cargo Volume Total enclosed cargo volume 15 cu ft (425 L) Weights Standard Range Long Range Long Range Long Range Base Performance Performance Upgrade Maximum Curb Weight* 1655 kg (3,648 lbs) 1,928 kg (4,250 lbs) 1,928 kg (4,250 lbs)

  • Page 188: Subsystems

    New: 0.393"/10 mm Thickness (excluding back plate) Service limit: 0.085"/2.15 mm Performance Rear Brake Pad New: 0.393"/10 mm Thickness (excluding back plate) Service limit: 0.071"/1.8 mm Parking brake Electrically actuated parking brake integrated into rear caliper MODEL 3 OWNER'S MANUAL...
  • Page 189 Liquid-cooled lithium ion (Li-ion) Nominal Voltage (cars 360 V DC manufactured in U.S.) Temperature Range Do not expose Model 3 to ambient temperatures above 140° F (60° C) or below -22° F (-30° C) for more than 24 hours at a time. Specifications...

  • Page 190: Wheels And Tires

    Loading Information label. This label is located on the center door pillar and is visible when the driver’s door is open (see Maintaining Tire Pressures on page 163). Winter tires can be purchased from a Tesla service center or may be available for purchase on the Tesla web site. MODEL 3 OWNER'S MANUAL...
  • Page 191 Wheels and Tires Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire. It also provides the tire identification number (TIN) for certification of safety standards, and in case of a recall. Tire category.
  • Page 192 14 Temperature grade. The tire’s resistance to heat is grade A, B, or C, with A indicating the greatest resistance. This grading is provided for a correctly inflated tire, which is being used within its speed and loading limits. MODEL 3 OWNER'S MANUAL...
  • Page 193 Wheels and Tires Uniform Tire Quality Grading The following information relates to the tire grading system developed by the National Highway Traffic Safety Administration (NHTSA), which grades tires by tread wear, traction and temperature performance. Tires that have deep tread, and winter tires, are exempt from these marking requirements. Where applicable, quality grades are found on the tire’s sidewall between the tread shoulder and maximum section width.
  • Page 194 Pounds per square inch (the unit used to measure tire pressure). PSI (lbf/in Recommended Tire Tire inflation pressure, established by Tesla, which is based on the type of tires that are Inflation Pressure mounted on the vehicle at the factory. This information can be found on the Tire and Loading Information label located on the door pillar.
  • Page 195 Wheels and Tires Carcass The tire structure, except tread and sidewall rubber which, that when inflated, bears the load. Chunking The breaking away of pieces of the tread or sidewall. Cord The strands forming the plies in the tire. Cord separation The parting of cords from adjacent rubber compounds.
  • Page 196 The projections within the principal grooves designed to give a visual indication of the indicators (TWI) degrees of wear of the tread. Wheel-holding The fixture used to hold the wheel and tire assembly securely during testing. fixture MODEL 3 OWNER'S MANUAL...

  • Page 197: Roadside Assistance

    Contacting Tesla Roadside Assistance Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any questions and explain the proper procedure for transporting your vehicle.

  • Page 198: Instructions For Transporters

    Tesla is not responsible for any damage caused by or during the transport of Model 3, Do not transport Model 3 using any method that is not including personal property damage or damage specified by Tesla. Adhere to the instructions provided in caused by using self-loading dollies or tire skates.
  • Page 199 Pull onto the Flatbed Truck NOTE: If Model 3 has no 12V power, you need an external 12V power supply to open the hood or use the touchscreen. See If Vehicle Has No Power on page...
  • Page 200 If Model 3 has no 12V power, perform the following steps to open the hood or jump start the auxiliary 12V 5. Connect the 12V power supply's black negative (-) battery.

  • Page 201: Consumer Information

    Press and hold the Tesla "T" (top center of the touchscreen) then enter mars in the access code popup. The map shows your Model 3 as a rover on the Martian landscape, and the About Your Tesla box displays SpaceX's interplanetary spaceship.

  • Page 202: About This Owner Information

    Notes are displayed on the touchscreen after a software update, and can be displayed at any time by touching the Tesla "T" at the top of the touchscreen, then touching the Release Notes link. Release notes can also be accessed by navigating to Controls > Software. If...

  • Page 203: Disclaimers

    Tesla's Privacy Notice at http://www.tesla.com/ equipment, can read the information if they have access about/legal. to the vehicle or the EDR. Tesla may also access the EDR remotely in some crash circumstances. Data Sharing Vehicle Telematics For quality assurance and to support the continuous...
  • Page 204 Quality Control You might notice a few miles/km on the odometer when you take delivery of your Model 3. This is a result of a comprehensive testing process that ensures the quality of your Model 3.

  • Page 205: Reporting Safety Defects

    Model 3. Reporting Safety Defects - US If you believe that Model 3 has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Tesla.

  • Page 206: Declarations Of Conformity

    1. This device may not cause harmful interference; and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment. Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 207 Declarations of Conformity • Consult the dealer or an experienced radio/TV technician to help. CAUTION: This equipment and its antennas must not be co-located or operated with another antenna or transmitter. Canada CAN ICES-3 (B)/NMB-3(B) Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.

  • Page 208: Troubleshooting Alerts

    5 feet (150 cm) remains unavailable throughout subsequent drives, in front of you. contact Tesla Service at your convenience. Your vehicle is OK to drive in the meantime. This alert will be present if you have temporarily...
  • Page 209 Continue driving to allow cameras obstruction is visible on the front bumper where the to calibrate radar is located, contact Tesla Service at your earliest convenience. Your vehicle is OK to drive in the meantime. Traffic-Aware Cruise Control and Autosteer are...
  • Page 210 If you continue to see this alert after cleaning the try reconnecting the Wall Connector to the vehicle. If cameras, check the inside surfaces of the door pillar the problem persists, contact Tesla. camera enclosures for condensation. (CC_a003) Although condensation on the inside of the camera...
  • Page 211 ON again. Then try reconnecting the problem persists and the attached vehicle is Wall Connector to the vehicle. manufactured by Tesla, contact Tesla. If the problem 3. If the issue persists, check for loose connections. persists and If the attached vehicle is not manufactured by Tesla, contact the original manufacturer.
  • Page 212 If the problem persists in normal ambient temperatures Wall Connector hardware issue. Possible issues include: (under 100°F or 38°C), contact Tesla. 1. Contactor not working (CC_a012) 2. Self-test of internal ground fault monitoring circuit...
  • Page 213 If the What this alert means: problem persists in normal ambient temperatures (under 100°F or 38°C), contact Tesla. A communication error occurred between the Wall Connector and the vehicle. (CC_a014) What to do: Unable to charge –...
  • Page 214 If the problem persists, available contact Tesla. What this alert means: Circuit Breaker Sharing Network: Need one (and only one) Wall Connector set to Master. What to do: MODEL 3 OWNER'S MANUAL...
  • Page 215 Troubleshooting Alerts Only one Wall Connector can be set to a master Make sure there is no power to the Wall Connector. configuration. All other linked Wall Connectors must be Remove the face plate and adjust the rotary switch to a set to paired (position F).
  • Page 216 Example: Three Wall Connectors are paired for load 1. Contactor not working sharing. The master unit needs to be set to a current of 2. Self-test of internal ground fault monitoring circuit at least 3 * 6A = 18A or greater. failed MODEL 3 OWNER'S MANUAL...
  • Page 217 Wall Connector is getting too warm, so charging has been slowed to You can also try charging your vehicle using a Tesla protect the wiring and Wall Connector. Supercharger or Destination Charging location, all of...
  • Page 218 • Try charging with multiple, different types of charging equipment. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of You can also try charging your vehicle using a Tesla which can be located through the map on your vehicle's Supercharger or Destination Charging location, all of touchscreen display.
  • Page 219 Troubleshooting Alerts For more information on troubleshooting Mobile You can also try charging your vehicle using a Tesla Connector or Wall Connector status lights, refer to the Supercharger or Destination Charging location, all of product's Owner's Manual at Charging & Adapter...
  • Page 220 Troubleshooting Alerts You can also try charging your vehicle using a Tesla (CP_a101) Supercharger or Destination Charging location, all of Charging speed reduced which can be located through the map on your vehicle's High temperature detected by Wall touchscreen display. See Range Assurance on page 72 for more details.
  • Page 221 If you continue to experience reduced braking performance which does not improve over time, please • Battery is cold: contact Tesla service at your convenience for a brake ◦ The battery may not be warm enough for full inspection. regenerative braking performance (possibly at the beginning of a drive).
  • Page 222 • Contact an electrician to inspect the wiring and equipment at your normal charging location. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of You can also try charging your vehicle using a Tesla...
  • Page 223 This recommended pressure should be displayed on the Tire and Loading information label. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of Maintaining Tire Pressures on page 163...
  • Page 224 Troubleshooting Alerts You can also try charging your vehicle using a Tesla ◦ Even if the alert clears, the tires should still be Supercharger or Destination Charging location, all of refilled with air once they have cooled. The which can be located through the map on your vehicle's recommended cold tire pressure should be touchscreen display.
  • Page 225 You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of If the outlet is worn, it should be replaced with a high- which can be located through the map on your vehicle's quality outlet.
  • Page 226 You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See (VCSEC_a221) Contacting Tesla Roadside Assistance on page 195 Air pressure below more information.

  • Page 227: Index

    Index Summon: Traffic-Aware Cruise Control: Autopilot components: ABS (Anti-lock Braking System): Autosteer: absolute speed limit: average range: access panel, removing: accessories: plugging into power socket: adjacent lane speed: backup camera: aero covers: battery (12V): 155, air circulation: complete discharge: air conditioning: specifications: air distribution: Battery (high voltage): 155, 173,...
  • Page 228 USB ports: emergency braking: consumption chart: emergency flashers: contact information: 196, Emergency Lane Departure Avoidance: roadside assistance: emission label: Tesla: energy: 57, copyrights: gained from regenerative braking: cruise control: range information: Energy app: energy use predictions (navigating): dashboard overview: Erase &...
  • Page 229 Index hills, stopping on: hitches: Home location: factory defaults, restoring: HomeLink: 104, factory reset: programming and using: fan speed, interior: when using Summon: favorites (Media Player): hood: Favorites (navigation): horn: FCC certifications: hub caps: features, downloading new: firmware (software) updates: flash drives, playing audio files from: flashers, warning: I'm Feeling Lucky, Hungry:...
  • Page 230 Index lane assist: NCC certifications: lane change, automatic: Neutral gear: Lane Departure Avoidance: NHTSA, contacting: Lap Timer: LATCH child seats, installing: license plate bracket: Obstacle-Aware Acceleration: lifting: occupancy sensor: lights: 54, 55, occupant classification: hazard warning: odometer: headlights after exit: offset from speed limit: turn signals: Online Routing:...
  • Page 231 Index range: 62, service data recording: driving tips to maximize: service intervals: regenerative braking: Settings, erasing: range assurance: shifting gears: Re-route: Show Calendar Upon Entry: rear seats, folding and raising: Side Clearance (Summon): rear view camera: side collision warning: rear window switches, disabling: slip start: recent (Media Player): Smart Summon:...
  • Page 232 Index Summon: towing a trailer: Summon Distance: towing instructions: supercharging: TPMS: described: overview of: idle fees: Track Mode: pay-per-use fees: Tracking Disabled: suspension specifications: traction control: trademarks: Traffic Light and Stop Sign Control: Traffic-Aware Cruise Control: telematics: trailer hitches: temperature: 57, 124, 155, transmission specifications: Battery (high voltage), limits: transponders, attaching:...
  • Page 233 Index Wall Connector: warning flashers: washer fluid, topping up: washer jets, cleaning: washers, using: weight specifications: wheel chocks: wheels: 164, 165, aero covers, removing and installing: alignment: lug nut covers, removing and installing: replacing: specifications: torque: Wi-Fi, connecting to: windows, calibrating: windshield washer fluid, topping up: winter tires: wiper blades, replacing:...
  • Page 234 Publication date: October 29, 2020...

Table of Contents