Tesla Model S 2019 Emergency Response Manual
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This guide is intended only for use by trained and certified rescuers and first responders. It assumes that readers have a comprehensive
understanding of how safety systems work and have completed the appropriate training and certification required to safely handle rescue
sit uat ions. Therefore, this guide provides only the specific information required to understand and safely handle the fully elect ric Model S in
an emergency sit uat ion. It describes how to ident ify Model S and provides the locations and descript ions of its high voltage components,
airbags, inflation cylinders, seat belt pre-tensioners, and the high strength materials used in its body st ruct ure. This guide includes the high
voltage disabling procedure and any safety considerations specific t o Model S. Failure to follow recommended practices or procedures can
result in serious injury or death.
The high voltage battery is the main energy source. Model S does not have a traditional gasoline or diesel engine and therefore does not
have a fuel tank. The rear motor in dual mot or Model S comes in two types: regular and high performance. The front mot or also comes in
t wo t ypes: induct ion and permanent magnet . The images in this guide might not match the vehicle you are working on.
2019+
�C>r>E:�
EMERGENCY RESPONSE
GUIDE
s

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Summary of Contents for Tesla Model S 2019

  • Page 1 2019+ �C>r>E:� EMERGENCY RESPONSE GUIDE This guide is intended only for use by trained and certified rescuers and first responders. It assumes that readers have a comprehensive understanding of how safety systems work and have completed the appropriate training and certification required to safely handle rescue sit uat ions.
  • Page 2: Table Of Contents

    CONTENTS Opening the Hood......................27 Safety Information......................2 Opening the Trunk......................28 Important Safety Instructions..................2 Warnings..........................2 Pushing the Vehicle......................29 Pushing the Vehicle......................29 Identifying the Vehicle ....................3 Badging..........................3 High Voltage Labels.....................30 Touchscreen........................4 Example of a High Voltage Label................30 Electric Vehicle Components..................5 Contact Us........................
  • Page 3: Safety Information

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS This document contains important instructions and warnings that must be followed when handling Model S in an emergency situation. NOTE: Images in this document show a left-hand drive (LHD), North American vehicle. Unless otherwise noted, right-hand drive (RHD) vehicles are mirrored.
  • Page 4: Identifying The Vehicle

    BADGING BADGING Model S can be identified by its badges. NOTE: The "D" at the end of the battery badge (or "DUAL MOTOR" badge for newer vehicles) on the RH side of the vehicle indicates that the vehicle is a Dual Motor configuration. Identifying the Vehicle...
  • Page 5: Touchscreen

    TOUCHSCREEN TOUCHSCREEN Model S can be identified by its 17 in (43 cm) touchscreen.
  • Page 6: Electric Vehicle Components

    HIGH VOLTAGE COMPONENTS HIGH VOLTAGE COMPONENTS 1. Front drive unit (if equipped) 2. A/C compressor 3. Battery coolant heater 4. Front junction box 5. High voltage cabling 6. Rapid splitter 7. Charger 8. DC-DC converter 9. Cabin heater 10.High voltage battery 11.
  • Page 7: High Voltage Battery

    HIGH VOLTAGE BATTERY HIGH VOLTAGE BATTERY Model S is equipped with a floor-mounted 400 volt lithium-ion high voltage battery. Never breach the high voltage battery when lifting from under the vehicle. When using rescue tools, pay special attention to ensure that you do not breach the floor pan. Refer to Lifting the Vehicle on page 24 for instructions on how to properly lift the vehicle.
  • Page 8: Dc-Dc Converter And Front Junction Box

    DC-DC CONVERTER AND FRONT JUNCTION BOX DC-DC CONVERTER AND FRONT JUNCTION BOX High voltage is present at the DC-DC converter and front junction box, as outlined in red. The DC-DC converter transforms the high voltage current from the high voltage battery to low voltage to charge the Model S 12 volt battery. The front junction box provides high voltage current to various components, such as the battery heater, air conditioning compressor, and cabin heater.
  • Page 9: High Voltage Cables

    HIGH VOLTAGE CABLES HIGH VOLTAGE CABLES High voltage cables are shown in orange. NOTE: The following image shows a Dual Motor vehicle. Vehicles without a front drive unit are similar. The motors depicted in this image may not exactly match the vehicle you are working on.
  • Page 10: Charger

    CHARGER CHARGER Model S has one charger located under the rear seats. This charger converts alternating current (AC) from a charging station to direct current (DC) for charging the high voltage battery. The high voltage junction box, integrated into the charger, routes any surplus energy from regenerative braking back to the high voltage battery.
  • Page 11: Drive Units

    DRIVE UNITS DRIVE UNITS The rear drive unit is located between the rear wheels, and the front drive unit (if equipped) is located between the front wheels. The drive units convert the direct current (DC) from the high voltage battery into 3-phase alternating current (AC) that the drive units use to power the wheels.
  • Page 12: 12 Volt Battery

    12 VOLT BATTERY 12 VOLT BATTERY In addition to the high voltage system, Model S has a low voltage electrical system. Its 12 volt battery operates the SRS, airbags, windows, door locks, touchscreen, and interior and exterior lights. The DC-DC converter in the high voltage system charges the 12 volt battery, and the 12 volt battery supplies power to the high voltage contactors, allowing high voltage current to flow into and out of the high voltage battery.
  • Page 13: Stabilizing The Vehicle

    CHOCK ALL FOUR WHEELS CHOCK ALL FOUR WHEELS Model S moves silently, so never assume it is powered off. Drivers can choose a setting that determines whether or not Model S will "creep" when a drive gear is selected. If this setting is off, Model S may not move unless the accelerator is pressed, even if shifted into Drive or Reverse.
  • Page 14: Disabling The High Voltage System

    FRONT TRUNK FIRST RESPONDER CUT LOOP FRONT TRUNK FIRST RESPONDER CUT LOOP The first responder loop is a low voltage harness. Cutting the first responder loop shuts down the high voltage system outside of the high voltage battery and disables the SRS and airbag components. Refer to Cutting the Front Trunk First Responder Loop on page 14 for instructions on how to access and cut the first responder loop.
  • Page 15: Cutting The Front Trunk First Responder Loop

    CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP When cutting the first responder loop, double cut it to remove an entire section. This prevents the wires from accidentally reconnecting. 1. Open the hood. Refer to Opening the Hood on page 27 for instructions.
  • Page 16 CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP 2. Remove the access panel (shown in red) by pulling it upwards to release the clips that hold it in place. 3. Double cut the first responder loop. Disabling the High Voltage System...
  • Page 17: Airbags And Components

    AIRBAGS AIRBAGS Model S is equipped with 6 airbags (8 in North America). Airbags are located in the approximate areas shown. Airbag warning information is printed on the sun visors. NOTE: Model S is designed to deactivate high voltage in all components and cables outside of the high voltage battery when an airbag is deployed.
  • Page 18: Airbag Inflation Cylinders

    AIRBAG INFLATION CYLINDERS AIRBAG INFLATION CYLINDERS The airbag inflation cylinders, outlined in red, are located near the roof and towards the rear of the vehicle. Warning: The SRS control unit has a backup power supply with a discharge time of approximately ten seconds. Do not touch the SRS control unit within 10 seconds of an airbag or pre-tensioner deployment.
  • Page 19: Seat Belt Pre-Tensioners

    SEAT BELT PRE-TENSIONERS SEAT BELT PRE-TENSIONERS The seat belt pre-tensioners, outlined in red, are located at the bottom of the B-pillars. Warning: The SRS control unit has a backup power supply with a discharge time of approximately ten seconds. Do not touch the SRS control unit within 10 seconds of an airbag or pre-tensioner deployment.
  • Page 20: Reinforcements

    REINFORCEMENTS AND ULTRA HIGH STRENGTH STEEL REINFORCEMENTS AND ULTRA HIGH STRENGTH STEEL Model S is reinforced to protect occupants in a collision. Suitable tools must be used to cut or crush these areas. Reinforcements are shown in teal below. Warning: Always use appropriate tools, such as a hydraulic cutter, and always wear appropriate PPE when cutting Model S. Failure to follow these instructions can result in serious injury or death.
  • Page 21: No-Cut Zones

    NO-CUT ZONES NO-CUT ZONES Model S has areas that are defined as "no-cut zones" due to the presence of high voltage, gas struts, SRS components, or other hazards. Never cut or crush in these areas. Doing so could result in serious injury or death. The "no-cut zones" are shown in pink. NOTE: The following image shows a Dual Motor vehicle.
  • Page 22: Rescue Operations

    FULLY OR PARTIALLY SUBMERGED VEHICLES FULLY OR PARTIALLY SUBMERGED VEHICLES Treat a submerged Model S like any other submerged vehicle. The body of Model S does not present a greater risk of shock because it is in water. However, handle any submerged vehicle while wearing the appropriate PPE. Remove the vehicle from the water and continue with normal high voltage disabling.
  • Page 23: Firefighting

    FIREFIGHTING FIREFIGHTING USE WATER TO FIGHT A HIGH VOLTAGE BATTERY FIRE. If the battery catches fire, is exposed to high heat, or is generating heat or gases, use large amounts of water to cool the battery. It can take approximately 3,000 gallons (11,356 liters) of water, applied directly to the battery, to fully extinguish and cool down a battery fire;...
  • Page 24: High Voltage Battery - Fire Damage

    HIGH VOLTAGE BATTERY - FIRE DAMAGE HIGH VOLTAGE BATTERY - FIRE DAMAGE A burning or heated battery releases toxic vapors. These vapors may include volatile organic compounds, hydrogen gas, carbon dioxide, carbon monoxide, soot, particulates containing oxides of nickel, aluminum, lithium, copper, cobalt, and hydrogen fluoride. Responders should always protect themselves with full PPE, including a SCBA, and take appropriate measures to protect civilians downwind from the incident.
  • Page 25: Lifting The Vehicle

    LIFT AREAS LIFT AREAS The high voltage battery is located under the floor pan. A large section of the undercarriage houses the high voltage battery. When lifting or stabilizing Model S, only use the designated lift areas, as shown in green. Warning: The vehicle should be lifted or manipulated only if first responders are trained and equipped at the technician level per NFPA (National Fire Protection Association) and are familiar with the vehicle's lifting points.
  • Page 26: Opening The Vehicle

    USING THE KEY USING THE KEY Use the key buttons as shown below. 1. Rear trunk. Double-click to open the rear trunk. 2. Unlock all. Double-click to unlock doors and both trunks. 3. Hood/front trunk. Double-click to open the hood to access the front trunk. OPENING DOORS Model S has unique door handles.
  • Page 27: Opening Rear Doors Without Power

    OPENING REAR DOORS WITHOUT POWER OPENING REAR DOORS WITHOUT POWER Open the rear doors by folding back the edge of the carpet below the rear seats to access the mechanical release cables. Pull the release cables towards the center of the vehicle.
  • Page 28: Opening The Hood

    Model S does not have a traditional internal combustion engine. Therefore, the area that would normally house the engine is used as additional storage space. Tesla calls this area the “Front Trunk”. To open the hood, use one of the following methods: •...
  • Page 29: Opening The Trunk

    OPENING THE TRUNK OPENING THE TRUNK Use one of the following methods to open the trunk: • Touch the associated OPEN button on the touchscreen (Controls > Quick Controls) for the trunk. • Double-click the trunk button on the key. •...
  • Page 30: Pushing The Vehicle

    Tesla recommends the vehicle face forward so the front wheels are lifted and the rear wheels are on dollies. Transporting Model S using any method not specified by Tesla can result in significant damage to the vehicle and can cause serious injury.
  • Page 31: High Voltage Labels

    EXAMPLE OF A HIGH VOLTAGE LABEL EXAMPLE OF A HIGH VOLTAGE LABEL An example of a label located on a high voltage component is shown below. Note that, depending on the market region and vehicle build date, labels might change or be translated into other languages. NOTE: High voltage labels may not be present newer vehicles.
  • Page 32: Contact Us

    CONTACT US CONTACT US First Responders and Second Responders with emergencies should call Tesla Roadside Assistance. Refer to https://www.tesla.com/ roadside-assistance for the applicable number. First Responders and training officers who have questions, please contact firstrespondersafety@tesla.com. Contact Us...
  • Page 33 All information in this document and all MODELS software is subject to copyright and other intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc. and its licensors. Additional information ®...

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