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branded hardware products, even if packaged or sold with Jem Connected IOT
hardware. This Limited Warranty does not cover consumable parts, including baמּeries,
unless damage is due to defects in materials or workmanship of the Product, or
soﬞware (even if packaged or sold with the product). Jem Connected IOT recommends
that you use only authorized service providers for maintenance or repair. Unauthorized
use of the Product or soﬞware can impair the Product's performance and may
invalidate this Limited Warranty.
5. DISCLAIMER OF WARRANTIES Except as stated above in this limited warranty, and to
the maximum extent permiמּed by applicable law, Jem Connected IOT disclaims all
express, implied, and statutory warranties and conditions with respect to the product,
including the implied warranties of merchantability and fitness for a particular
purpose. To the maximum extent permiמּed by applicable law, Jem Connected IOT also
limits the duration of any applicable implied warranties or conditions to the duration of
this limited warranty.
6. LIMITATION OF DAMAGES In addition to the above warranty disclaimers, in no event
will Jem Connected IOT be liable for any consequential, incidental, exemplary, or
special damages, including any damages for lost data or lost profits, arising from or
relating to this limited warranty or the product, and Jem Connected IOT's total
cumulative liability arising from or related to this limited warranty or the product will
not exceed the amount actually paid for the product by the original purchaser.
7. LIMITATION OF LIABILITY The Jem Connected IOT online services at energizercon-
nect.com ("services") provide you information ("product information") regarding your
Jem Connected IOT products or other peripherals connected to your products
("product peripherals"). The type of product peripherals that may be connected to your
product may change from time to time. Without limiting the generality of the
disclaimers above, all product information is provided for your convenience, "as is", and
"as available". Jem Connected IOT does not represent, warrant, or guarantee that
product information will be available, accurate, or reliable or that product information
or use of the services or product will provide safety in your home. You use all product
information, the services, and the product at your own discretion and risk. You will be
solely responsible for (and Jem Connected IOT disclaims) any and all loss, liability, or
damages, including to your wiring, fixtures, electricity, home, product, product
peripherals, computer, mobile device, and all other items and pets in your home,
resulting from your use of the product information, services, or product. Product
information provided by the services is not intended as a substitute for direct means of
obtaining the information. For example, a notification provided through the service is
not intended as a substitute for audible and visible indications in the home and on the
product, nor for a third party monitoring service that monitors alarm state.
8. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you
specific legal rights. You may also have other legal rights that vary by state, province,
or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply
in certain states, provinces or jurisdictions. The terms of this Limited Warranty will
apply to the extent permiמּed by applicable law. For a full description of your legal
rights you should refer to the laws applicable in your jurisdiction and you may wish to
contact a relevant consumer advisory service.
If you need to start a warranty claim for your Energizer Connect IOT device, please
reach out to Customer Support by emailing customerservice@energizerconnect.com or
calling our support number (855)-999-8041.
Please allow 7-10 business days to process warranty claims. Customers located outside
of U.S. will be responsible for all shipping costs.
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