EnGenius DuraFon 4X Quick Reference page 4

How do I transfer a call from an EnGenius handset to a different extension off my PBX phone system?
Most PBX transfers will require you to PRESS the FLASH (green TALK button) key + extension number, then the
"END" (red button) to complete the transfer. An exception is Nortel, which requires you to PRESS FLASH,
Star(*), 70 + extension number, then "END".
How can you tell which model Handset I have?
Open the batter compartment on the back of the Handset and remove the battery. In the battery compartment you
will see a label that contains information about the product including the model number and the serial code for the
Handset.
How do I register Handsets to multiple DuraFon 4X bases?
A Handset can only be registered to one Base Station at a time. If you need multiple Base Station registration,
you should purchase the DuraFon PRO system.
Can the Handset be used out of the box without the Base Station unit for 2 way radio?
No. Handsets require registration ID's from the same Base Station unit to receive 2-Way or broadcasts.
What is the difference between the DuraFon 4X system and the DuraFon PRO system?
The enhanced features of the DuraFon Pro system include:
1) Speakerphone capability in the PRO Handsets.
2) Multiple Base Station registration (allowing 2-Way / Broadcast with all, up to 8 total base units), (4x
Handsets are limited to one Base Station).
3) Broadcast through a Line Port.
4) EnGenius DuraWalkies only work with DuraFon 1x or PRO (depending on which you get) systems.
5) Optional repeater Base to improve range 2-WAY and BROADCAST communication.
6) Advanced phone book entries to support speed-dialing PBX specific dial strings.
7) Wireless phone book transferring from phone to phone.
8) RSSI Tool for conducting site survey signal measurements.
9) Ability to program the top right soft key (default hold/unhold key) to a custom PBX dial string.
10) 90 phone book entries instead of only 30 on 4x.
11) 99 Speed dial entries (*01 through *99).
12) Support of call control on headset jack.
13) DSP sleep timer adjustment (default 1.5sec, can adjust down to 1.0sec, 0.5sec, or off to improve response
time for inbound calls and broadcasts).
Is there a range difference between models 1X, 4X, and PRO?
No, they all can achieve the same long-range performance.
How far does the EnGenius phone system go? Is there a difference with 2-Way radio Handset-to-Handset
versus Base Station communication?
Range as tested by EnGenius Technologies is: Up to 250,000 sq. ft. in a warehouse, up to 3,000 acres in an open
outdoor area, and up to 12 floors in a building. This range is assumed using Base Station-to-Handset
communication. The 2-Way / Broadcast from Handset is less than a typical incoming call using the Base Station.
Range can be 25% to as much as 75% less. The actual range of the 2-Way and Broadcast varies just as does our
Base Station-to-Handset communication, based on environmental factors or building construction materials.
How do I adjust flash time on a 4X system?
From an admin phone (ID 10 or 11), PRESS MENU, 9, 2, then 4 for Flash time. The default setting is 600ms
(milliseconds). PRESS 1 through 9 to choose from 100ms to 900ms. We have found in some cases adjusting it
down to around 200ms may be necessary behind certain voice lines for proper 3-Way call handling or transferring
calls behind a PBX.
For further support please email
DuraFon 4X FAQ'S
support@engeniustech.com Revised 01/13/2012