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WARRANTY and SERVICE POLICY
POLICY
We warrant each unit to be free from defects in material and workmanship
under normal use and service, and in accordance with the conditions set forth
below. Should a defect occur within the period specified, and provided that the
unit is returned to either HARMAN-KARDON or an authorized HARMAN-KARDON
warranty station, transportation prepaid, and which our examination shall
disclose to our satisfaction to be defective, we will, for a period of two (2) years
from date of purchase, either replace or repair and install any defective parts
of the stereo receiver free of charge.
EXCEPTIONS
This warranty does not include any obligation as to:
a) repair or replacement of the accessory wooden enclosure due to damage
incurred after initial delivery.
b) transportation charges to and from the factory or an authorized warranty
station.
REGISTRATION:
To obtain service under the terms of this policy, it is necessary for you to
retain your ORIGINAL BILL of SALE, The enclosed registration card will NOT
be considered proof of purchase.
In the event your equipment requires service during the warranty period, only
presentation of your original bill of safe to either a factory-authorized repair
agency or the factory, itself, will insure your rights under the policy, as outlined
in this manual.
This warranty is not applicable to any instrument which shall have been repaired
or altered in any way so as, in our judgment, to affect its stability or reliability
or has been subject to neglect, misuse, abuse, negligence, or accident; or which
has had the serial number altered, effaced or removed. Neither shall this warranty
apply to any instrument which has been connected other than In accordance with
Instructions furnished by us.
SERVICE
HARMAN-KARDON has a special customer service division to answer all ques
tions pertinent to the installation and operation of your unit. Please feel free to
write to us at any time and we shall endeavor to offer prompt and complete
advice.
If your problem cannot be resolved through our combined efforts, we may wish
to refer you to a local authorized repair agency or we may prefer to authorize
the return of your unit to the factory. In the event it must be returned, an authori
zation form and proper packing instructions will be forwarded to you. This
authorization form, together with the warranty registration number, MUST BE
RETURNED with your unit,
UNDER NO CIRCUMSTANCES SHOULD YOUR UNIT BE SHIPPED TO THE FAC
TORY WITHOUT PRIOR AUTHORIZATION.
This warranty is in lieu of all other warranties, expressed or implied, and of all
other obligations or liabilities on our part, and we neither assume nor authorize
any representative or other person to assume for us any other liability in con*
nection with the sale of this instrument.
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