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NETWORK CAMERA
User Manual
PNM-9002VQ
SLA-2M2400Q/2M2800Q/2M3600Q/
2M6000Q/5M3700Q/5M4600Q/5M7000Q

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Summary of Contents for Wisenet PNM-9002VQ

  • Page 1 NETWORK CAMERA User Manual PNM-9002VQ SLA-2M2400Q/2M2800Q/2M3600Q/ 2M6000Q/5M3700Q/5M4600Q/5M7000Q...
  • Page 2 Network Camera User Manual Copyright ©2020 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from PoE, 0.45A. (PNM-9002VQ) The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in 16.
  • Page 4 overview Class construction Please read the following recommended safety precautions carefully. y Do not place this apparatus on an uneven surface. An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection. y Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.
  • Page 5: Table Of Contents

    CONTENTS OVERVIEW WEB VIEWER Important Safety Instructions Connecting to the Camera Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Camera Web Viewer Setup What’s Included What’s Included (Lens module -optional) At a Glance At a Glance (Lens module) APPENDIX Troubleshooting INSTALLATION &...
  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS • CPU : Intel(R) Core(TM) i7 3.4 GHz or higher • Supported OS : MS Windows, Mac OS X • Recommended browser : Google Chrome • Supported browsers : MS Edge, Mozilla Firefox (Windows 64bit only), Apple Safari (Mac OS X only) •...
  • Page 7: What's Included

    WHAT’S INCLUDED Appearance Item Name Quantity Description Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.) Card-type moisture absorbent Attached when installed. Appearance Item Name Quantity Description Used for dome cover disassembly,...
  • Page 8: What's Included (Lens Module -Optional)

    Item Name Quantity Description Model Name SLA-2M2400Q SLA-2M2800Q SLA-2M3600Q Lens module Mounted to PNM-9002VQ SLA-2M6000Q Item Description SLA-5M3700Q Dome cover Case cover used to protect the lens and the main unit. Camera Case Housing part that covers the camera body.
  • Page 9: At A Glance (Lens Module)

    AT A GLANCE (LENS MODULE) Components Appearance Item Description Lens module This is a lens module that records video. Camera connector This is a terminal to connect with the camera. Item Description Switch used to turn the product On/off. Power On/Off switch Use it only to replace your lens module.
  • Page 10: Installation & Connection

    installation & connection installation & connection INSTALLATION 3. Remove the camera body and mounting plate by pulling the mounting clip, as shown in the figure. This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
  • Page 11 Removing a Micro SD card Mounting lens module Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD 1. Align and fasten the connector of the lens module with card from the slot.
  • Page 12 installation & connection How to install using the perpendicular falling method 3. Lift the part with diagonal lines to release the frame Frame wall wall. You can move the lens for only one channel to see the video after installing it in the direct-lit manner. 4.
  • Page 13 Installation on a ceiling or wall 4. Mount the camera body to the mount plate. Mount it to fit the hinges as shown in the image. 1. Use the provided template to drill holes for installation (diameter 5. Connect the terminal inside camera with the required 6 mm and minimum depth 45mm) and insert the supplied plastic cable.
  • Page 14 installation & connection Attaching to the unbundled adapter 4. Mount the camera body to the mount plate. Mount it to fit the hinges as shown in the image. Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation site or for your convenience.
  • Page 15 Method 1. Connecting the LAN cable Method 2. Connecting the LAN cable 1. Remove the dome cover and the case. 1. Remove the dome cover and the case. 2. Pull out the long projected part of the rubber plug on 2.
  • Page 16 installation & connection How to set up channels to monitor for installation Optional Accessories for Installation The camera body has a channel DIP switch, as shown in the figure. For your easier installation, you can purchase appropriate optional accessories available. You can change the channel of the camera using the channel DIP switches.
  • Page 17: Connecting With Other Device

    CONNECTING WITH OTHER DEVICE Adjusting the monitoring direction for the camera Moving the camera module (Pan) Tilt ` Adjusting the monitoring direction The Test Monitor Out port of the product is provided for easier installation, and is not recommended for monitoring purposes. You can adjust the camera direction only when the camera is fixed on the ceiling.
  • Page 18: Network Connection And Setup

    network connection and setup network connection and setup CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.
  • Page 19: Using Device Manager

    USING DEVICE MANAGER If using a Broadband Router • IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Technical Guides>-<Online Tool> menu at Hanwha Techwin website ex) 192.168.1.2~254, 192.168.0.2~254, (http://www.hanwha-security.com).
  • Page 20: Manually Registering Camera

    • Example of the Dynamic IP environment configure the IP. PNM-9002VQ - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.
  • Page 21: Port Range Forward (Port Mapping) Setup

    Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. For more information, refer to the user manual of the applicable router. After connecting the network camera, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in “Settings -> Network -> DDNS”.
  • Page 22: Connecting To The Camera From A Shared Local Pc

    2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My DDNS]>[Register Product]. 22_ network connection and setup...
  • Page 23: Connecting To The Camera

    To register your device to the <DDNS> server, visit http://ddns.hanwha-security.com and register your device 1. Launch the Internet browser. first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing <Product ID> that had been used for DDNS registration.
  • Page 24: Password Setting

    web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the Setup ( 1. Click the [ ] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and system over the network.
  • Page 25: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION y Check whether two or more cameras are set to a single multicast address instead of different PROBLEM SOLUTION Images overlap. addresses. If a single address is used for multiple cameras, the images may overlap. y On the authentication popup window prompted when initially accessing https, click "View y If the transmission method is set to multicast, check whether there is a router that supports Authentication Certificate"...
  • Page 26 Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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