Nura Nuraloop User Manual
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Nura Nuraloop User Manual

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nuraloop —
User Manual
model: E00B
Power: 5V, 0.2A
Wireless frequency band: 2400-2483.5 MHz
NuraLoop Manual
Copyright © 2020 Nura® Pty. Ltd.
nura
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Summary of Contents for Nura Nuraloop

  • Page 1 — User Manual model: E00B Power: 5V, 0.2A Wireless frequency band: 2400-2483.5 MHz NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.

  • Page 2: Table Of Contents

    Connecting your USB- A charging cable NuraLoop Cable Replacement Program Checking your NuraLoop’s battery Using your NuraLoop’s TouchDials Making and receiving voice calls with your NuraLoop Connecting cables to your NuraLoop Connecting your NuraLoop to other products Computers Aeroplane adaptors...

  • Page 3: Nuraloop Safety Information

    85 Decibels (dB) or above (approximately the same volume as a food blender) can cause gradual hearing loss. Due to the clarity and noise cancelling of the NuraLoop, you won’t need to listen to your music as loudly as with many conventional headphones.

  • Page 4: Getting Started

    Getting started Following these steps to set up your NuraLoop the first time you use it —  TouchDials  Voice call microphone  Magnetic Connector NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.

  • Page 5: What's In The Box

    6. 4 x Replacement Mesh The soft case is in a compartment in the left side of the packaging. The USB-A charging cable and analog cable are located underneath the NuraLoop. Simply pull up the tags to reveal the accessories.

  • Page 6: Fitting Your Nuraloop

    2. Position your NuraLoop - Lift your NuraLoop over your head so that the cable sits at the back of your neck. Place the ear hooks over your ears.

  • Page 7: Downloading The Nura App

    • iOS — iOS 9.3+ and Bluetooth® 4 • Android — Android 5.0+ and Bluetooth® 4 Connecting your NuraLoop with Bluetooth® You’ll need to connect your mobile device via Bluetooth in order to access the Nura app and personalise your NuraLoop. To connect your NuraLoop with Bluetooth: 1.

  • Page 8: Swapping Between Bluetooth® Devices

    NuraLoop learns how you hear. Before personalising your NuraLoop: 1. Download the Nura app. 2. In the Nura app, tap Create an account and enter your details. If you already have a Nura account, then tap Log in instead. 3. Select NuraLoop.

  • Page 9: Updating Your Nuraloop

    Updating your NuraLoop In order to access the latest and greatest features for your NuraLoop make sure you update: Your Nura App To update the Nura App, open the App Store (for iOS devices) or Google Play (for Android devices) to check for available updates.

  • Page 10: Your Nuraloop

    The USB-A charging cable has an LED light that pulsates when the NuraLoop is charging. When the NuraLoop is fully charged, the LED light will stop pulsating and become solid. The LED light can be seen on the back of the magnetic cable.

  • Page 11: Checking Your Nuraloop's Battery

    A voice prompt will announce your battery level when you first turn on your NuraLoop. A voice prompt will also announce ”battery low” when your NuraLoop needs charging. Using the NuraLoop TouchDials The NuraLoop has a TouchDial on each side that you can tap, double tap and dial to perform useful functions. Dial Dial clockwise and anticlockwise to adjust the level of ANC/Social Mode and volume. Your NuraLoop comes automatically set up with the left dial controlling ANC/Social Mode and the right dial controlling the volume.

  • Page 12: Making And Receiving Voice Calls With Your Nuraloop

    When your NuraLoop is connected via Bluetooth, you can answer voice calls: • Directly on your phone; • Or by using the NuraLoop TouchDials, if you have customised the functions to the left or right Tap/Double tap within the Nura app.

  • Page 13: Connecting Cables To Your Nuraloop

    Connecting cables to your NuraLoop Your NuraLoop comes with an analog cable and a USB-A charging cable. Please note: the NuraLoop analog cable is designed to be worn behind your head. Do not attempt to disconnect the cable that runs between the two ear buds.

  • Page 14: Connecting Your Nuraloop To Other Products

    • The Analog cable cannot be used when your NuraLoop’s battery is not charged. • The NuraLoop USB-A charging cable (comes included) is for charging only. You cannot listen to audio with the USB-A cable. • The NuraLoop’s personalised sound works no matter how you connect — wireless or wired.

  • Page 15: Computers

    NuraLoop analog cable (comes included). NuraLoop as IEM You can use the analog cable to use the NuraLoop as an In Ear Monitor (IEM) for monitoring during live performances. Please note: the NuraLoop microphones cannot be used when connected via analog cable.

  • Page 16: Changing Your Nuraloop Ear Tips

    1. Remove the ear tips, and wash them with water and a mild detergent. 2. Rinse and dry the ear tips and set aside. 3. Meanwhile, inspect the mesh on your NuraLoop. If the mesh appears to be clogged, please view our “Replacing your NuraLoop mesh” support article.

  • Page 17: Replacing The Nuraloop Mesh

    Replacing the NuraLoop mesh If the NuraLoop mesh appears to be clogged you will need to replace the mesh. You will need: • Replacement mesh (comes included) • Tweezers • Water and a mild detergent • Soft, damp cloth To replace your NuraLoop mesh: 1.

  • Page 18: The Nura App

    The Nura app Read on for everything that you need to know about the Nura app — With the Nura app, you can adjust the level of Immersion, change or add Hearing Profiles, check battery status, enable/disable ANC and Social Mode, and more.  Menu  Switch profile  Add new profile  Share profile  Battery  Change profile  Unique hearing profile  Personalised mode  Immersion  Social mode Nura app features Choosing the level of Immersion 1.

  • Page 19: Adjusting Your Active Noise Cancellation (Anc)/ Social Mode

    You can adjust ANC/ Social Mode via the TouchDials or in-app: TouchDial options Dial You can assign Social Mode to either of the Dial commands through the Nura app. Doing so will allow you to Dial between Social mode and full Active Noise Cancelling. Tap/Double tap You can additionally assign Social Mode to the Tap/Double tap function on either side by customising the tap functions in the Nura app. Doing so will simply toggle Social Mode On/Off.

  • Page 20: Changing Your Nuraloop's Voice Language

    3. Tap on Device Settings > Change voice language. 4. Choose your preferred language. 5. To confirm the change, tap Yes. Please note: it takes approximately 20 minutes for the voice language to change. The NuraLoop needs to install new software to change your language. Switching, adding and deleting hearing profiles You can store up to three hearing profiles on your NuraLoop at a time.

  • Page 21: Troubleshooting

    • If you’re attempting to charge with a USB hub, then make sure it’s powered. The USB-A charging cable has an LED light that pulsates when the NuraLoop is charging. When the NuraLoop is fully charged, the LED light will become solid.

  • Page 22: Nura App Troubleshooting

    • Make sure you’re in a quiet place, sit still and try not to talk during personalisation. • Check you have a stable internet and Bluetooth connection • Check your mobile device and the Nura app have been updated to the latest version. Further troubleshooting 1.

  • Page 23: Voice Calls Troubleshooting

    Bluetooth is designed for short distances, so you might experience some interference from time to time. To minimise Bluetooth interference, try the following: • Move your paired device closer to the NuraLoop Bluetooth sensor, which is on the right side of the NuraLoop.

  • Page 24: Touchdials Troubleshooting

    2. Reset your NuraLoop. Can’t find what you’re looking for? Try the following: • Check your NuraLoop is charged. • Check your mobile device and the Nura app have been updated to the latest version. • Check your Bluetooth is connected. Further Troubleshooting 1.

  • Page 25: Need More Help

    Check our in-depth online help & support site nura.co/support You can also contact us via email and live chat at nura.link/contact Warranty Your NuraLoop is covered by a one-year limited warranty. Find out more at nura.co/returns NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.

  • Page 26: Compliance

    L’émetteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.
  • Page 27 This device may be operated in all member states of the EU. Declaration for EU compliance: Operation Frequency Band/Max. RF power transmitted: 2400-2483.5 MHz. Hereby, nura® Operations Pty. Ltd declares that the radio equipment type ‘E00B’ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.nura.co/nuraloop/compliance...
  • Page 28 Qualcomm Technologies International, Ltd., registered in the United States and other countries, used with permission. Android, Google Play and the Google Play logo are trademarks of Google Inc. The NuraLoop is designed by nura® in Melbourne, Australia.

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