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Please Read This First
We know, reading manuals isn't fun. But we promise it's worth it.
We've helped hundreds of customers install the Cel-Fi GO X and
boost their signal. We've compiled everything we've learned in
this manual.
Give it a read before you start: it'll save you time and help you
get the best performance out of your GO X.
Please note: Your Cel-Fi GO X will come pre-programmed to boost Verizon signal
You will need to change the carrier using the Wave app if you are using a different provider.
About Waveform
The GO X is manufactured by Cel-Fi, but supported by Waveform
and our team of Signal Specialists.
We've helped over 20,000 customers boost their signal since our
company was founded in 2007. We've installed and configured
thousands of devices in buildings across the country, and we're
here to help. If you have any issues at all, please don't hesitate to
reach out.
.
52 Maxwell,
Irvine, CA 92618
+1 (800) 761-3041
www.waveform.com
help@waveform.com
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Related Manuals for WaveForm Cel-Fi GO X
Summary of Contents for WaveForm Cel-Fi GO X
- Page 1 GO X. Please note: Your Cel-Fi GO X will come pre-programmed to boost Verizon signal You will need to change the carrier using the Wave app if you are using a different provider.
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Page 2: What's In The Box
What’s In The Box Cel-Fi GO X Amplifier Outdoor Antenna & Universal Antenna Pole Mount Hardware Mount Indoor Antennas, Cables, and Splitters (Depends on Kit Selections) Depending on which version you purchased, your GO X kit will contain either 1x, 2x, or 4x Dome or Panel indoor antennas. - Page 3 Install manuals, who needs ‘em? Signal boosters can be finicky to set up. The Cel-Fi GO X is no exception. It will take a bit of work to get your GO X unit installed optimally. But there’s a reason that most people are willing to take the time to perform an installation, even if it takes 4 to 5 hours.
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Page 4: Before You Start
If you don’t have 1 bar of usable signal, we’re sorry, but there’s not much point in continuing. Visit waveform.com/returns to set up a return. We’re happy to take your Cel-Fi Go X back and try to help you find a booster that might work. Compatibility A quick note on compatibility. - Page 5 Install Process Overview This is the process that we suggest using for installing your Cel-Fi GO X: Read this manual. Ideally from start to finish so that you understand the whole process before you begin. Download the Wave app to your phone by visiting waveform.com/waveapp...
- Page 6 GO X. You can download our favorite speed test app ("Speedtest by Ookla") by visiting this URL: waveform.com/speedtest Go ahead and download that speed test app now, and run a couple of speed tests indoors. You’ll notice that your results will fluctuate a little between tests – that’s normal.
- Page 7 b. Signal Quality (SINR) Signal quality is probably the most important measure of your cell signal. In 4G LTE networks, signal quality is called “SINR,” which stands for “Signal to Interference Plus Noise Ratio.” In general, the better the signal quality, the faster your download speeds will be. Improving this measure can have a big impact on your system’s performance.
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Page 8: High Frequency Bands
The Cel-Fi GO X can boost up to 2 bands simultaneously. Depending on the signal conditions in your area, there may be just 1 cellular band available, or up to 5. After you’ve completed a provisional install, you can experiment with enabling specific frequency bands to see if a particular combination gets you the best speed test results. - Page 9 GO X boosts as many LTE bands as possible, instead of also boosting 3G. Troubleshooting Wave App Pairing: Note: only one device (your phone or tablet) can connect to the Cel-Fi GO X via • Bluetooth at a time. But don’t worry – every device in the building will see better cellular signal after you’re done installing.
- Page 10 Understand How The Go X Works The GO X “Searches” For Signal Unlike other boosters, the GO X doesn’t blindly amplify every frequency. Instead, it searches for, and then amplifies, the best signal available for your carrier. At any given time, the GO X can amplify up to two frequency bands. In the Wave mobile app, you can watch in the “Advanced”...
- Page 11 Positioning & Aiming the Outdoor Antenna Finding the best location for the outdoor antenna is the most important part of the install. The Goal Your aim is to find the best location and direction for the outdoor antenna that maximizes signal strength and in particular, signal quality, for the frequency bands available in your area.
- Page 12 Using the Antenna Position Test The Wave app has a special “Antenna Position Test” that you can find under the “Settings” tab in the “Antenna Settings” dropdown. With each location and direction you try, you can “Capture” results. Tests take about a minute each. Ideally, we want to find a location with a score of 115 or higher.
- Page 13 If you’re having signal issues with your temporary setup, or aren’t happy with the performance, simply call us at (800) 761-3041 or email help@waveform.com. We’ll be happy to help assist - we can often suggest an easy solution to the most common...
- Page 14 Indoor Antennas: Types & Placement Before choosing a location for your indoor antennas, you’ll need to understand how your indoor antennas broadcast signal. Depending on which kit you purchased, you'll have either dome or panel antennas included in the box. Panel Antennas A panel antenna has a narrower “spray”...
- Page 15 Antenna separation is critical to installing your indoor antennas. If you don’t have enough separation, the Cel-Fi GO X will throttle its gain (amplification) to avoid “oscillation.” Oscillation is a type of feedback that occurs if the gain of the system is higher than the “RF separation”...
- Page 16 Getting the parts set up Refer to the diagram to the right as needed 1. Connect the two SMA Pigtail cable adapters to the Cel-Fi GO X amplifier. 2. Note the two icons by the Cel-Fi GO X’s two SMA antenna ports: This port should be plugged into the indoor antenna(s).
- Page 17 AWG or higher grounding cable (5 ft grounding cable included). 30 ft RS400 Cable SMA to N-type Pigtail Adapter AC Power Adapter Cel-Fi GO X SMA to N-type Pigtail Adapter 1 ft RS200 Jumper Only included in kits with 2x or 4x indoor antennas. Splitter...
- Page 18 If you’re not happy with the results, don’t panic! We can help you figure it out. Call us at (800) 761-3041 or email help@waveform.com. We're generally available from 9am-5pm PT, Monday to Friday., and we can help you optimize your setup.
- Page 19 Optional: Test Band Combinations In many areas, the GO X will only find a single band to boost. You can see this under the Advanced tab: one of the GO X’s radios will say Boosting and the other will remain Scanning.
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Page 20: The "Advanced" Tab
The “Advanced” Tab One of the best features of the GO X is that it actively listens and decodes the cellular signals before amplifying. You can find out more about the system's status at any given moment in the “Advanced” tab. The most important information is summarized at the top of the screen, under the "Overview"... - Page 21 The GO X also gives a lot more diagnostic information under the "Super Channels" dropdowns for each boosted band. You typically won't need to use this information in most cases, but we've documented some of the most important numbers below. The “Send Log”...
- Page 22 700/850 MHz bands (Bands 12, 13 and 5). If you choose to upgrade, you'll see the biggest improvements on the higher frequency bands. Feel free to call us at (800) 761-3041 or email help@waveform.com if you're unsure whether the grid parabolic would help in your situation.
- Page 23 Are your data rates not quite what you were hoping? We'd love to hear from you: send us an email at help@waveform.com or call us. We’re not a huge, nameless corporation with lots of bureaucracy. There is a small team of us who wrote this manual and provide support for the GO X, and we love nerding out over how to get the absolute best cell signal in any given situation.
- Page 24 But the end result is worth it. One of the benefits of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fine-tuning your installation for best results.
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