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PLEASE READ THIS FIRST:
We know, reading manuals isn't fun. But we promise it's worth it.
We've helped hundreds of customers install the Cel-Fi GO G41 and boost their
signal. We've compiled everything we've learned in this manual.
Give it a read before you start: it'll save you time and help you get the best
performance out of your GO G41.
The GO G41 is set-up via the Cel-Fi Wave App, please skip the installation
instructions provided within the app and follow this manual instead.
About Waveform
The GO G41 is manufactured by Cel-Fi, but supported by
Waveform and our team of Signal Specialists.
We've helped over 50,000 customers boost their signal since our
company was founded in 2007. We've installed and configured
thousands of devices in buildings across the country, and we're
here to help. If you have any issues at all, please don't hesitate to
reach out.
41
3411 W. Lake Center Dr.,
Santa Ana, CA 92704
+1 (800) 761-3041
www.waveform.com
help@waveform.com
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Summary of Contents for WaveForm CEL-FI GO G41
- Page 1 PLEASE READ THIS FIRST: We know, reading manuals isn’t fun. But we promise it’s worth it. We’ve helped hundreds of customers install the Cel-Fi GO G41 and boost their signal. We’ve compiled everything we’ve learned in this manual. Give it a read before you start: it’ll save you time and help you get the best performance out of your GO G41.
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Page 2: What's In The Box
What’s In The Box Cel-Fi GO G41 Amplifier UltraPole (Base Kit) w/ Outdoor Antenna(s) & Pole and AC Power Supply Mounting Hardware Mount Hardware Your kit includes the GO G41 Amplifier, the UltraPole Base Kit, a Log Periodic outdoor antenna, a set of indoor antenna(s), and additional installation components. - Page 3 Install manuals, who needs ‘em? Signal boosters can be finicky to set up. The Cel-Fi GO G41 is no exception. It will take a bit of work to get your GO G41 system installed optimally. But there’s a reason that most people are willing to take the time to perform an installation, even if it takes 4 to 5 hours.
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Page 4: Before You Start
GO G41 likely won't work at your location. Visit waveform.com/returns to set up a return. We’re happy to take your Cel-Fi GO G41 back and try to help you find a booster that might work. - Page 5 Install Process Overview This is the process that we suggest using for installing your Cel-Fi GO G41, each of these steps is explained in greater detail within the following pages of this manual: Read this manual – Ideally from start to finish so that you understand the whole process before you begin.
- Page 6 GO G41. You can download our favorite speed test app ("Speedtest by Ookla") by visiting this URL: waveform.com/speedtest Go ahead and download that speed test app now, and run a couple of speed tests indoors. You’ll notice that your results will fluctuate a little between tests – that’s normal.
- Page 7 b. Signal Quality (SINR) Signal quality is probably the most important measure of your cell signal. In 4G LTE networks, signal quality is called “SINR,” which stands for “Signal to Interference Plus Noise Ratio.” In general, the better the signal quality, the faster your download speeds will be. Improving this measure can have a big impact on your system’s performance.
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Page 8: High Frequency Bands
The Cel-Fi GO G41 can boost up to 2 bands simultaneously. Depending on the signal conditions in your area, there may be just 1 cellular band available, or up to 5. After you’ve completed a provisional install, you can experiment with enabling specific frequency bands to see if a particular combination gets you the best speed test results. - Page 9 Plug your GO G41 into a power outlet to power it on, don't connect any antennas just yet. Download the Wave app at waveform.com/waveapp Ensure bluetooth is enabled for your phone (or tablet). The Wave App requires a bluetooth connection to your GO G41 for it's configuration and monitoring.
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Page 10: Status Lights
Understand How The GO G41 Works The GO G41 “Searches” For Signal Unlike other boosters, the GO G41 doesn’t blindly amplify every frequency. Instead, it searches for, and then amplifies, the best signal available for your carrier. At any given time, the GO G41 can amplify up to two frequency bands. Once you've connected antennas to the GO G41, you can watch in the “Activity”... - Page 11 Positioning & Aiming the Outdoor Antenna Finding the best location for the outdoor antenna is the most important part of the install. In this section, we explain the simplest method for positioning and aiming. Section 12 covers some more advanced information you can use to optimize your signal further. If you've got the upgraded Grid Parabolic Antenna, refer to section 13 for how to aim it.
- Page 12 Using the Antenna Position Test The Wave app has a special “Antenna Position Test” that you can find in “Antenna Positioning” under the “Settings” tab. Wait for the booster to display a solid green LED before proceeding with the antenna position test. With each location and direction you try, you can “Capture”...
- Page 13 If you’re having signal issues with your temporary setup, or aren’t happy with the performance, simply call us at (800) 761-3041, email help@waveform.com, or book a meeting with our dedicated support team at waveform.com/meet...
- Page 14 Indoor Antennas: Types & Placement Before choosing a location for your indoor antennas, you’ll need to understand how your indoor antennas broadcast signal. You'll have both dome and panel antennas included in the box, so that you can install whichever will work best for your space. Panel Antennas A panel antenna has a narrower “spray”...
- Page 15 Antenna separation is critical to installing your indoor antennas. If you don’t have enough separation, the Cel-Fi GO G41 will throttle its gain (amplification) to avoid “oscillation.” Oscillation is a type of feedback that occurs if the gain of the system is higher than the “RF separation”...
- Page 16 Getting the parts set up Refer to the diagram to the right as needed 1. Connect the two SMA Pigtail cable adapters to the Cel-Fi GO G41 amplifier. 2. Note the two icons by the Cel-Fi GO G41’s two SMA antenna ports: This port should be plugged into the indoor antenna(s).
- Page 17 AWG or higher grounding cable (5 ft grounding cable included). 30 ft RS400 Cable SMA to N-type Pigtail Adapter AC Power Adapter Cel-Fi GO G41 SMA to N-type Pigtail Adapter 1 ft RS200 Jumper Only included in kits with 2x, 3x, or 4x indoor antennas. Dome or Panel Antennas...
- Page 18 If you’re not happy with the results, don’t panic! We can help you figure it out. Call (800) 761- 3041, email help@waveform.com, or book a meeting with our dedicated support team at waveform.com/meet. We're generally available from 9am-5pm PT, Monday to Friday, and we can help you optimize your setup.
- Page 19 Optional: Test Band Combinations In many areas, the GO G41 will only find a single band to boost. You can see this under the Activity tab: one of the GO G41’s radios will say Boosting and the other will remain Scanning. If that’s the case, there’s only a single band available for the GO G41 to amplify.
- Page 20 The “Activity” Tab One of the best features of the GO G41 is that it actively listens and decodes the cellular signals before amplifying. You can find out more about the system's status at any given moment in the “Activity” tab. The most important information is summarized at the top of the screen, under the "Overview"...
- Page 21 If you’re running into issues, or have any questions, we’d love to help. Call us at (800) 761- 3041, email help@waveform.com, or book a meeting with our dedicated support team at waveform.com/meet. We’re available from 9am-5pm PT, Monday to Friday.
- Page 22 We included a short guide on assembling and aiming the Grid Parabolic antenna, in your kit. Read that before trying to aim the antenna, to make sure you understand how precise you'll need to be. You can also find that online at waveform.com/griddy. When you're ready to start aiming, follow the steps in section 5 above, using the included Log Periodic antenna to find the best general direction to aim your antenna.
- Page 23 Are your data rates not quite what you were hoping? We'd love to hear from you: send us an email at help@waveform.com or call us. We’re not a huge, nameless corporation with lots of bureaucracy. There is a small team of us who wrote this manual and provide support for the GO G41, and we love nerding out over how to get the absolute best cell signal in any given situation.
- Page 24 But the end result is worth it. One of the benefits of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fine-tuning your installation for best results.