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Trouble shooting
Problems
The unit is not working and beeping
The unit has stopped in the middle of
cooking
Food is not blended
Food was not cooked well
Soup is not boiled
Food is burnt and stuck to the bottom
-Ensure the unit is completely cool and dry.
-Do not wrap the cord around the appliance, as this will cause damage.
-Keep the appliance in a cool, dry place and out of reach from children.
Before being delivered, all our products are subjected to a rigorous control.
This apparatus is guaranteed 24 months starting from the date of purchase by the
consumer.
The documents in proof of guarantee are:
• The invoice and
• The filled and stamped warrantee plate (located on side or bottom of the gift
box). Without these documents in proof, no free replacement, nor no free repair,
can be carried out.
During the warranty period, we deal for free, the defects of the apparatus or the
accessories, rising from a defect of materials or manufacture by repair or,
Solutions
1. the jug is not fitted to the base well.
2. the lid is not locked well.
3. there is no enough liquid in the jug.
4. there are spills around overflow-
sensor
1. the lid is loose
2. liquid becomes too low
3. liquid is too much than the maximum
sendor level.
4. the jug is loose connect to the base.
1. pieces were too large.
2. food was not boiled before blending.
3. too much water.
1. chop the food into smaller pieces
before adding.
2. some food required longer cooking
time
Too much soup, the liquid reaches the
maximum sensor and heating stopped
1. caused by high sugar, starch; use
proper sugar, starch.
2. too much food and too little liquids.
STORAGE
GUARANTEE
11
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