Haier QSS740 User Manual page 22

TROUBLESHOOTING TIPS
Problem Possible Cause
Surface units will not Improper cookware being used.
maintain a rolling boil
or cooking is not fast
In some areas, the power (voltage) may be low.
enough
Surface units do not A fuse in your home may be blown or the circuit
work properly breaker tripped.
Cooktop controls improperly set.
Surface unit stops The unit is still on and hot.
glowing when turned
to a lower setting
Scratches (may Incorrect cleaning methods being used.
appear as cracks) on
cooktop glass surface
Cookware with rough bottoms being used or
coarse particles (salt or sand) were between
the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop
surface.
Areas of discoloration Food spillovers not cleaned before next use.
on the cooktop
Hot surface on a model with a light-colored
cooktop.
Plastic melted to the Hot cooktop came into contact with plastic
surface placed on the hot cooktop.
Pitting (or Hot sugar mixture spilled on the cooktop.
indentation) of the
cooktop
Frequent cycling off Improper cookware being used.
and on of surface
units
My oven door glass The inner oven glass is coated with a heat
appears to be "tinted" barrier to reflect the heat back into the oven to
or have a "rainbow" prevent heat loss and keep the outer door cool
color. while baking.
Drawer does not slide The drawer is out of alignment.
smoothly or drags
Drawer is over-loaded or load is unbalanced.
Steam from the vent When using the ovens, it is normal to see steam
coming out of the oven vents. As the number of
racks or amount of food being cooked increases,
the amount of visible steam will increase.
Excessive smoking Food too close to burner element.
during broiling
22
What To Do
Use pans which are flat and match the diameter of the
surface unit selected.
Cover pan with a lid until desired heat is obtained.
Replace the fuse or reset the circuit breaker.
Check to see the correct control is set for the surface unit
you are using.
This is normal.
Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
See the Cleaning the glass cooktop section.
This is normal. The surface may appear discolored when
it is hot. This is temporary and will disappear as the glass
cools.
See the Glass surface—potential for permanent damage
section in the Cleaning the glass cooktop section.
Call a qualified technician for replacement.
Use only flat cookware to minimize cycling.
This is normal. Under certain light or angles, you may see
this tint or rainbow color.
Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
This is normal.
Lower the rack position of the food.
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