SETUP GUIDE Welcome! TA BL E O F CONT E N TS Enclosed you will find your Monitoring Service Welcome Agreement filled out with the information provided What's Included at the time of your order. Setting Up Sign the agreement carfully to ensure its accuracy Your System and note any updates if necessary.
On the Go: SETUP GUIDE Setting Up Your System Plug in your On the Go Remove and discard the red band. Insert the charging cable in the plug and insert into an electrical outlet not controlled by a light switch..
On the Go: SETUP GUIDE Using Your Device Placing an Emergency Call Firmly press and hold the HELP button. The device will BEEP and announce, “Placing an emergency call now. To cancel the call please press and hold the HELP button for two seconds now.”...
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On the Go: SETUP GUIDE Using Your Device Powering Off Your Device Press and quickly release the HELP button three times. Your device will announce, “Device is powering off . Please confirm by pressing and holding the HELP button now”.
Make sure the You must be wearing your emergency button is facing forward, making On the Go device for it easier for you to press in the event of an fall detection. emergency. Wear outside your clothing as wearing it inside can reduce the percentage of falls being detected.
On the Go: SETUP GUIDE Troubleshooting SPEAKER HELP BUTTON MICROPHONE Announcement What this means What you should do “ Your device is Device is connected Leave on charger until Solid now charging.” to the charger battery is charged and the LED is green “...
On the Go: SETUP GUIDE Tips and Reminders Your device requires adequate battery charge and • cellular signal to make an emergency call. • Your device is water resistant and can be worn in the bath or shower. • Your device uses GPS technology to identify your location.
On the Go: SETUP GUIDE Important Information • The back of this device and the charging cable both contain magnets. Magnets with a strong magnetic field may cause permanent damage to health devices susceptible to magnetic fields, credit cards, computer hard drives, watches, TVs, data storage media and other electronic devices.
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