Canon G1020 series Online Manual page 204

• From computer (Windows):
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Select Prevents paper abrasion check box and select OK.
5. Check message and select OK.
• From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
If brightness is set low, increase brightness setting and try printing again.
Check5
(Windows)
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Adjusting Brightness
Is paper feed roller dirty?
Check6
Clean paper feed roller.
Cleaning Paper Feed Rollers
Is inside of printer dirty?
Check7
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Set longer ink drying time.
Check8
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:
1. Check that printer is turned on.
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