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47110MEE Rev1:Layout 2
HELPLINE
If you have any difficulty with your appliance, do not
hesitate to call. We are more likely to be able to help than
the store from where you bought it.
Please have the following information ready to enable our
staff to deal with your enquiry quickly:
•
Name of the product.
•
Model number as shown on the underside of the appliance.
•
Serial number as shown on underside of the appliance.
UK Helpline
Replacement Parts 0844 873 0712
Ireland Helpline
WEBSITE
You may also contact us through our website, or visit the
site to browse and purchase appliances, spare parts and
accessories from the extensive Morphy Richards range.
www.morphyrichards.com
YOUR TWO YEAR GUARANTEE
It is important to retain the retailers receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product
develops a fault. These numbers can be found on the base
of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product,
or write to Morphy Richards at the address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions) the
faulty appliance will then be repaired or replaced and
dispatched usually within 7 working days of receipt.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date
of initial purchase.
To qualify for the 2 year guarantee the appliance must have
been used according to the instructions supplied. For
example crumb trays should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental
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use, misuse, negligent use or used contrary to the
manufacturers recommendations or where the fault has
been caused by power surges or damage caused in transit.
2
The appliance has been used on a voltage supply other
than that stamped on the products.
3
Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or
non domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to carry out any type of
servicing work, under the guarantee.
7
The guarantee excludes consumables such as bags, filters
and glass carafes.
8
Batteries and damage from leakage are not covered by the
guarantee.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as
an additional benefit and does not affect your statutory
rights as a consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty
material, components and workmanship.
This warranty is in addition and does not affect your
statutory rights.
Proof of purchase must be produced for any warranty
benefit.
In the unlikely event of any appliance proving to be faulty,
securely pack and return the item to the place of purchase
accompanied by the original receipt or invoice.
Not covered by this warranty
(Australian only)
•
If the appliance has not been used in accordance with the
manufacturers' recommendations or Instructions.
•
If the fault is deemed to be caused by abuse, misuse,
neglect, modifications or in proper use and or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter
etc.
•
Connection to incorrect voltage to that stamped on the
product.
•
Unauthorised repairs.
•
Appliance used other than for domestic purposes.
•
Excluding bags, filters, glass, carafes, and cutting blades.
•
Freight and insurance costs.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital
to retain your original receipt or invoice to indicate the date
of original purchase.
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