FCI FS10A Installation & Operation Manual
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FCI FS10A Installation & Operation Manual

Analyzer flow switch / monitor
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Models FS10A, FS10i
Analyzer Flow Switch / Monitor
Fluid Components International LLC (FCI). All rights reserved.

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  • Page 1 Models FS10A, FS10i Analyzer Flow Switch / Monitor Fluid Components International LLC (FCI). All rights reserved.
  • Page 2 Any other use is strictly prohibited without the prior written consent of FCI. © Copyright 2019 by Fluid Components International LLC. All rights reserved. FCI is a registered trademark of Fluid Components International LLC. Information subject to change without notice.

  • Page 3: Table Of Contents

    FS10 Series 06EN003394 Rev. L Table of Contents GENERAL .................................................1 Technical Specifications ............................................2 INSTALLATION .................................................3 Special Conditions for Safe Use ..........................................3 Remote Flow Element Installation Into Zone 1, Division 1 Areas .................................3 Mounting Orientation ..............................................4 Instrument Wiring ..............................................5 Recommended Minimum Wire Gauge ......................................5 Grounding .................................................5 Input Power, 24 VDC ............................................5 I/O Wiring Hookup Diagrams ...........................................6...
  • Page 4 06EN003394 Rev. L FS10 Series Safety Instrumented Systems Requirements (SIS) ....................................49 Compliance through FMEDA (Failure Modes, Effects and Diagnostic Analysis) ..........................49 FS10 Safety Identification ..........................................49 Installation in SIS Applications........................................49 Product Repair ..............................................49 FS10 SIS Reference............................................49 MAINTENANCE & TROUBLESHOOTING .......................................51 Maintenance .................................................51 Troubleshooting ..............................................51 APPENDIX A APPROVALS ............................................53...

  • Page 5: General

    The FS10 Series is a universal flow monitor and switch specifically designed for gas and liquid process analyzer sampling systems, and general flow and level applications. The FS10A installs easily into a standard tube tee fitting or SP76 (NeSSI) modular manifold and uses a fast responding, highly repeatable sensor.

  • Page 6: Technical Specifications

    All gases and liquids compatible with 316L stainless steel and Hastelloy C22. ƒ Process Connection Flow Element FS10A: ¼" NPT; compatible with ¼", 3/8" and ½" tube tee, Materials of Construction (wetted parts) 316L stainless steel with Hastelloy ¼" tube tee with 1/8" injection tube adapters and SP76 adapter (FCI C22 thermowells;...

  • Page 7: Installation

    (flow into the “A”). Larger line sizes should follow the flow arrow direction. Refer to Figure 1. Where the flow tube is not included with the sensor assembly, the orientation mark must be parallel to flow (±3°). For liquid vertical flows in particular, FCI recommends the sensor element be installed where flow is in the up direction.

  • Page 8: Mounting Orientation

    INSTALLATION FS10 Series Mounting Orientation Left to Right Flow Example in 1/4 or 3/8 inch tube tees For optimum sensitivity in low flow applications, install probes with the “A” (Active) sensor positioned upstream. Horizontal lines: gas or liquid. “A” (Active) mark Vertical lines: gas - flow must be down Upstream...

  • Page 9: Instrument Wiring

    Input Power, 24 VDC FCI recommends installing an input power disconnect and a fuse near the instrument to interrupt power during installation, maintenance, calibration, alarm selection and troubleshooting procedures. Install conduit according to the local electrical codes or hazardous location requirements.

  • Page 10: I/O Wiring Hookup Diagrams

    INSTALLATION FS10 Series I/O Wiring Hookup Diagrams Caution: Instrument power is provided to Pin 1 of the I/O connector/cable (white wire). To avoid equipment damage always be sure that power is connected to Pin 1 (white wire) when making external I/O cable connections. Do NOT apply power to Pin 8 (red wire) or any other pin other than Pin 1.
  • Page 11 FLOW ELEMENT CIRCUIT BOARD FROM FLOW ELEMENT WITH POTTED CABLE (2) CONNECTORS 8-WIRE SHIELDED CUT JUMPERS J3 TERMINAL STRIP (FCI 021487-02 CABLE (J4 & J5) SIGNAL NAME/PIN NUMBER PIN NUMBER (LOW/MED TEMP) ACT DRIVE + ACT SENSE + ACT SENSE - ACT &...
  • Page 12 INSTALLATION FS10 Series FS10 CIRCUIT BOARD 4-WIRE FLOW ELEMENT J3 CONNECTOR AND IDC 5-PIN CONNECTOR JUMPERS J4 AND J5 (NOT (FCI 021487-05), CUT) ON CIRCUIT BOARD PIN NUMBERS WIRE COLORS 1. ACT DRIVE+ ACT 1 RED STRIP 2. ACT SENSE+ 3.

  • Page 13: Fs10 Output Modes

    Switching Inductive Loads If the FS10A/FS10i relay contacts are to be used to energize or de-energize an external relay, diode suppression must be used across the external relay coil. Use the guidelines in the following example to select the proper diode.

  • Page 14: Installation Drawings

    INSTALLATION FS10 Series Installation Drawings Figure 10 – Outline Installation Drawing Fluid Components International LLC...
  • Page 15 12 = REDUCER SUB-ASSY ONLY, .063 I.D. 94 = PAIR (2) OF REDUCER SUB-ASSY .094 I.D. 63 = PAIR (2) OF REDUCER SUB-ASSY .063 I.D. 4. PRESSURE RATING, PER MAX. ALLOWED FS10A. OPTIONAL TEE REPLACEMENT FOR HAMLET TEE AVAILABLE ON REQUEST.
  • Page 16 FM: 3022666 PLUS FM: 302266 PLUS FM: 302346 PLUS FM: 3023468 PLUS 500° RATED ELEMENT 500° RATED ELEMENT6 500° RATED ELEMENT8 500° RATED ELEMENT FCI PN 020800 FCI PN 020000 FCI PN 021145 FCI PN 019348 ALL-WELDED ALL-WELDED PRESS-FIT PRESS-FIT 1/2"...
  • Page 17 FS10 Series INSTALLATION PANEL MTG. RING BRACKET, Boot and hex plug removed OPTIONAL (incl. in kit 025719-01) to show RS-232 connection RS-232 2.5 mm TRS (STEREO) PHONE JACK (under hex plug) Ø2.25 , OD Ø 1.50, ENCLOSURE (NO BOOT) Ø 1.69, BOOT 1.25 POWER/SIGNAL, M12 MALE, 8-POSITION OR...
  • Page 18 INSTALLATION FS10 Series 4x SET SCREW, SST 18-8, 4-40 x .25 RING BRACKET, REMOTE END 2x SCREW, 18-8 SST CAP, FS10 #8-32 UNC X 3/8 IN. CONFIGURATION SHOWN: (4.19) 025717-40002E00X12 [106.4] (.13) [3.3] (1.13) [28.7] O-RING, 2-128 PANEL MOUNTING RING KIT (025719-01) COMPONENTS 2.000 [50.8] 1.000...
  • Page 19 FS10 Series INSTALLATION (Ø1 .50) [38.1] MOUNTING BRACKET (025442-01) 5.44 [138.1] (.98) [24.9] MOUNTING NUT HAS 1.66 ¼"-20 THREADS [42.1] (Ø1 .69) [42.9] (.90) [22.8] (1.79) [45.4] (2.34) [59.4] SECTION A-A (ROTATED 90°) C01359-1-2 Figure 15 – Installation Dimensions, FS10 Remote Mounting Bracket (025442-01) Fluid Components International LLC...
  • Page 20 INSTALLATION FS10 Series SILICONE BOOT, PULL OFF/PUSH ON (P/N 025529-01) UV FILTER DISC (P/N 026125-01A) BUTTONS (2x) (Remove UV filter disc before actuating buttons.) INSTRUMENT BODY C01437-1-2 Figure 16 – Installation Dimensions, FS10 Silicone Boot and UV Filter Fluid Components International LLC...

  • Page 21: Fs10I Drawings

    FS10i Drawings Note: An FS10i housing is secured with removable screws. The original FS10A housing was secured with fixed pins that were not removable in the field. Later versions of the FS10A are supplied with removable housing screws. The disassembly instruc- tions below apply to any FS10 unit with removable housing screws.
  • Page 22 INSTALLATION FS10 Series Remove only to change jumper selection on board per diagram. Remove screws to reclock BOOT REMOVED FOR probe orientation 90° or 180°. CLARITY Apply Loctite Blue to screw threads before reinstalling. CAUTION: Unit is supplied with sufficient wire slack to rotate probe 180°...
  • Page 23 FS10 Series INSTALLATION Figure 19 – FS10i Dimensional Outlines, Configurations 025079-B10X and 025079-B20X Fluid Components International LLC...
  • Page 24 INSTALLATION FS10 Series Figure 20 – FS10i Dimensional Outlines, Configurations 025079-C20X and 025079-D20X Fluid Components International LLC...
  • Page 25 FS10 Series INSTALLATION 1.50 [38] [14] 7.57 [192] FLATS PARALLEL TO FLOW 3.70 [94] 1/2"-14 NPT (MALE) PROCESS CONNECTION 8.81 [224] 6.00 MAX U-LENGTH [152 MAX] ACTIVE RTD .88 HEX .89 MIN U-LENGTH [22.2] [22.5 MIN] .562 [14.3] CONFIGURATION SHOWN: 025079-E20X OR 025079-F20X C01522-1-1 Figure 21 –...
  • Page 26 INSTALLATION FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 27: Operation

    FS10 Series OPERATION OPERATION General Before applying power to the instrument, it is recommended that a third party inspect the installation workmanship. Make sure wires are not pinched or frayed. Check for matching serial numbers on the sensing element and the control circuit. Verify that the power and alarm circuits are properly connected.

  • Page 28: Fs10 Field Quick Setup Procedure

    OPERATION FS10 Series FS10 Field Quick Setup Procedure Select desired setup option A or B below by pressing the (-) or (+) button continuously for the designated time period. In either case, the ability to set up the device in actual flow conditions is required, i.e., actual switch point flow rate, or flow close to intended value (Mode A) or actual zero flow and full scale flow (Mode B).

  • Page 29: Quick Setup Mode

    FS10 Series OPERATION Table 4 – Quick Setup Mode Defaults Button Selection (Default Settings Parameter Initial Button Press: Enter QSM, A or B (–) Bank Selection Fail-safe High Hysteresis Relative to Above Below Switch Point Common to Mode A & Mode B  NAMUR High Relay Trip Adjust - Step...

  • Page 30: Mode B: Capture Zero And Full Scale + Set Default Switch Point

    OPERATION FS10 Series Mode B: Capture Zero and Full Scale + Set Default Switch Point 1. After pressing the (+) or (–) button for 10+ seconds, the 3 outside LEDs sequentially flash in opposite directions. Release the button at this point to enter Mode B.

  • Page 31: Quick Setup Mode Recommendations

    FS10 Series OPERATION Quick Setup Mode Recommendations Mode A: Switch Point Capture With Default Zero & Full Scale If only a zero flow can be simulated, set flow to zero flow (if liquid, make sure line is full). Then enter into Mode A to capture switch point at no flow.

  • Page 32: Output And Display Parameters

    OPERATION FS10 Series Output and Display Parameters Time delay to deactivate relay after being tripped (sec) Time delay to activate relay after reaching switch point (sec) Flow (0-100%) Analog (4 mA-20 mA) Display LEDs Figure 23 – Flow Percentages vs. Output Indications Fluid Components International LLC...

  • Page 33: Fs10 Button Controls, Alternate Setup Method

    FS10 Series OPERATION FS10 Button Controls, Alternate Setup Method A variety of FS10 control functions can be accessed using the (–) and (+) buttons. This section describes how to configure and use the instrument using the button interface. It is recommended the unit be powered-up for 10-15 minutes before making changes to any of the flow settings. The fol- lowing paragraphs explain the button control sequence.
  • Page 34 OPERATION FS10 Series Table 7 – Button Controls LED Pattern Function LED Pattern for Function # Parameter Description 0 = LED OFF Name Parameter 1 = LED ON 1 – indicates current Switch Point 1000000000 Button controls adjust relay switch point RELAY_LIMIT value relative to full Adjust...

  • Page 35: Normal Set-Up And Operation Using The Button Interface

    FS10 Series OPERATION Table 7 – Button Controls (continued) Time Time delay from when flow measurement 1 – indicates current Delay to is greater/less than relay switch point, to 1000000001 value relative to Deactivate RELAY_TURN_OFF_DELAY turn off relay. Increments and decrements maximum delay Relay or in 1 second steps [max.

  • Page 36: Fail-Safe Position (Function 3)

    OPERATION FS10 Series Fail-safe Position (Function 3) This function establishes the state of the relay during normal operation and alarm condition. It is common to set the fail-safe so that the relay is “energized” or activated under normal operating conditions. An alarm condition (switch point activated) results in the de-energized state. That assures an alarm state if power is lost to the device as well.

  • Page 37: Fs10 Recommended Point Level Interface Setup Procedure

    FS10 Series OPERATION FS10 Recommended Point Level Interface Setup Procedure Special Conditions: Splashing during filling, agitation and wave action due to mixing and other conditions can cause a momentary alarm condition that should not be interpreted as a true alarm. Tune out these transient actions by applying a time delay in seconds to activate or deactivate the relay using the PC interface program.

  • Page 38: Pc Interface And Command Line Interface Configurations

    RS232 RxD, RS232 TxD and SIGNAL RETURN (3-connections) must be used to for effective communication. An RS232 to 9-pin serial (DB9) to USB interface cable is available from FCI to connect directly to a PC or PLC. An RS232 interface from either of the 3 configurations above is available.

  • Page 39: Windows Pc Interface Software

    FS10 Series OPERATION Windows PC Interface Software Below are typical screen shots of the FS10 Windows-based PC interface application. A brief description is given for each window (screen). Display Window Setup Window The FS10 PC interface Home screen. The Home screen shows the flow, Use the Setup window to access various setup options.
  • Page 40 OPERATION FS10 Series Move mouse pointer over label for pop-up description Setup/Switch Point Setup Window Setup/Output Configuration Window Sets switch point with Capture button or by entering % of span. Ad- Selects 4-20 mA and LED mapping (flow or temperature). ditional switch point parameters can also be defined on this screen.
  • Page 41 FS10 Series OPERATION Diagnostics Window Setup/Advanced Quick Setup Window Use the Diagnostics window to access various diagnostic options. Sets (+) and (–) buttons for fail-safe, hysteresis and NAMUR modes. Diagnostics / Calibration Parameters Window Diagnostics / Raw Values Window Access this window to display the instrument’s calibration values. Access this window to display the instrument's raw measurement data.
  • Page 42 OPERATION FS10 Series Diagnostics / Normalization Parameters Window Utilities Window Access this window to display the instrument’s normalization param- Use the Utilities window to access various utility options. eters. Utilities/NAMUR Window Utilities/Alarm Simulation Window Click the appropriate radio button to disable or enable NAMUR (set as Click the appropriate radio button to force a high or low alarm condi- High or Low).
  • Page 43 FS10 Series OPERATION Utilities/Button Lockout Window Utilities/Tag Dialog Click the appropriate radio button to enable or disable the front panel Click TAG to enter the tag or number that identifies the instrument on buttons. the FS10 PC Interface’s HOME screen. Enter the desired tag in the TAG NUMBER dialog.
  • Page 44 OPERATION FS10 Series Utilities/SAVE to FILE Utilities/K Factors Window Click SAVE to FILE to save instrument parameters in a quote delim- Displays instrument's flow rate K Factor values. The K Factors window ited .dat text file. In the Save As dialog, specify a filename and location allows direct entry of K Factor values by a trained technician.

  • Page 45: Using The K Factors Calculation Window

    FS10 Series OPERATION Using the K Factors Calculation Window The K Factors Calculation window provides the means to automatically linearize the FS10’s output signal by entering a reference meter nor- malized readings corresponding to the same flow rate as the FS10. The interface software computes three sets (1st, 2nd and 3rd order) of K Factors (linearization coefficients).
  • Page 46 OPERATION FS10 Series 4. Click Calculate to produce 1 and 3 order K Factor coeffi- 5. Go to the K Factors window (Utilities) and verify that the new coef- cients. Click View results for each to see the associated error in the ficients are in place.

  • Page 47: Fs10 Serial Interface (Command Line, Alternate Communication Interface)

    FS10 Series OPERATION FS10 Serial Interface (Command Line, Alternate Communication Interface) A PC terminal program can be used as a serial console to control the FS10 over its serial interface. The instructions below use Tera Term, a free open source terminal program that’s maintained on the Open Source Development Network (OSDN) website. Follow the steps in Tera Term’s installer program to install this app onto your computer.
  • Page 48 OPERATION FS10 Series 3. With the Tera Term window prop- erly configured and awaiting input, the serial console is now ready to communicate with the FS10. Type: *meas Observe that the system responds to the CLI *meas command by showing parameter data #220 through #238 as shown in the example screen at right.

  • Page 49: Password Protection

    FS10 Series OPERATION Password Protection Factory settings are protected with a level 1 factory password. End user settings are protected with a level 2 password. The following password allows changes to any level 2 parameter: 19113 Refer to “Table 9 – Serial Interface CLI Parameter Reference Table” on page 46 for the CLI parameter reference. Access to all level 2 (user configurable) parameters are available through the FC10 Windows PC interface software.
  • Page 50 OPERATION FS10 Series Table 9 – Serial Interface CLI Parameter Reference Table Password Bank Item # Item Name Description Type Size Default Level HW_REV Hardware Version FW_REV Firmware Revision Date Code, Year Date Code, Month Date Code, Date Sequence Number RESERVED1 Reserved 1 FREQ_MAX_OUT...
  • Page 51 FS10 Series OPERATION Table 9 – Serial Interface CLI Parameter Reference Table (continued) Password Bank Item # Item Name Description Type Size Default Level 0..9 CUST_FLOW_MAX Customer Flow_Final Limit Max in float 120.0 Lev 2 SFPS 0..9 RELAY_LIMIT Relay Limit (FPS) float 65.0 Lev 2...
  • Page 52 OPERATION FS10 Series Table 9 – Serial Interface CLI Parameter Reference Table (continued) Password Bank Item # Item Name Description Type Size Default Level refR_OHM_NORM Normalized refR milliohm float dR_OHM_PCED Power Corrected dR in milliohm float dR_OHM_TCED Temp Compensated dR in milliohm float FLOW_FINAL Temp Compensated and N-L...

  • Page 53: Safety Instrumented Systems Requirements (Sis)

    If the current output is used as the safety critical output, send a command through PC interface or function buttons to the FS10A to go to the low alarm current output and verify that the analog current reaches that value.
  • Page 54 OPERATION FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 55: Maintenance & Troubleshooting

    FCI service representative. If FCI representative cannot be reached, contact FCI Technical Service. If the instrument is to be returned, obtain a Return Authorization. The form contains a declaration of decontamination cleaning information that the instrument must comply with before it is shipped to FCI. The telephone number in the US is 1-800-854-1993 or 1-760-744-6950 or email: techsupport@fluidcomponents.com.
  • Page 56 MAINTENANCE & TROUBLESHOOTING FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 57: Appendix Aapprovals

    FS10 Series APPENDIX A – APPROVALS APPENDIX A APPROVALS EU Information EU DECLARATION OF CONFORMITY Model FS10 We, Fluid Components International LLC, located at 1755 La Costa Meadows Drive, San Marcos, California 92078-5115 USA, declare under our sole responsibility that the FS10 Flow Switch Flow Monitor Product Family, to which this declaration relates, are in conformity with the following standards and Directives.

  • Page 58: Safety Instructions

    APPENDIX A – APPROVALS FS10 Series Safety Instructions Safety Instructions for the use of the FS10 flow meter in Hazardous Areas Approval LC 16ATEX14269X / IECEx LC 16.0006X for: Category II 3 G for Gas protection Ex nA IIC T4 Gc Category II 3 D for Dust protection Ex tc IIIC T81°C Dc, IP64 The FS10 series consist of a sensing element and associated integral or remote mounted electronics.
  • Page 59 Français – Consignes de sécurité Ces consignes de sécurité sont valables pour le modèle FS10 de la société Fluid Components (FCI) conforme au certificat d’épreuves de type LC 16ATEX14269X / IECEx LC 16.0006X (numéro du certificat sur l’étiquette signalétique) conçu pour les applications dans lesquelles un materiel de la catégorie II3GD est nécessaire.
  • Page 60 APPENDIX A – APPROVALS FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 61: Sil Information

    ______________________________________ Eric Wible, Engineering Manager Flow/Liquid Level/Temperature Instrumentation Visit FCI on the Worldwide Web: www.fluidcomponents.com 1755 La Costa Meadows Drive, San Marcos, California 92078 USA 760-744-6950  800-854-1993  760-736-6250 European Office: Persephonestraat 3-01 5047 TTTilburg – The Netherlands – Phone 31-13-5159989  Fax 31-13-5799036 Doc no.
  • Page 62 APPENDIX A – APPROVALS FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 63: Appendix Bauxiliary Drawings

    FS10 Series APPENDIX B – AUXILIARY DRAWINGS APPENDIX B AUXILIARY DRAWINGS Figure 24 – RS232 Interface Box Hookup - Using Installed DC Power to FS10A Fluid Components International LLC...
  • Page 64 APPENDIX B – AUXILIARY DRAWINGS FS10 Series Figure 25 – RS232 Interface Box Hookup - External AC Power Available Fluid Components International LLC...
  • Page 65 FS10 Series APPENDIX B – AUXILIARY DRAWINGS Figure 26 – RS232 to Computer Hookup Using Installed Power and Wiring Fluid Components International LLC...

  • Page 66: Pc Interface Kits

    APPENDIX B – AUXILIARY DRAWINGS FS10 Series PC Interface Kits DB9 (F) CONNECTOR 2.5 mm TRS PLUG DB9 (M) TO USB CONVERTER USB TYPE-A PLUG 021712-02 CONFIG 2.5 mm TRS PLUG JACK (ON REMOTE MODELS) TO USB PLUG; FS10 PC INTERFACE SOFTWARE – KIT 2.5 mm TRS PLUG DB9 (F) CONNECTOR 24"...
  • Page 67 AND INPUT/OUTPUT CONNECTIONS RS-232 DB-9 RELAY CONNECTOR (F) CONTACTS POWER FS10 POWER SUPPLY INTERFACE FCI Model # FS10-PSI Part No. 022083-01 Rev B RS-232 2.5 mm TRS POWER ON/OFF FS10 M12 JACK CONNECTION ROCKER SWITCH INPUT POWER CONNECTOR 100-240 VAC...

  • Page 68: Interface Components, Output Cables

    APPENDIX B – AUXILIARY DRAWINGS FS10 Series Interface Components, Output Cables The various cable assemblies available for relay output and open collector (MOSFET) output are listed below. Relay Output Cables • 022474-A02 – 8-pin M12 (F) connector with 6 feet [2 meters] pigtail and wire markers •...

  • Page 69: Board Connector Cable Assemblies - Oem

    DB9 connector (FCI P/N connection to USB plug; 021712-03) mated to USB converter with extension FS10 PC Interface Software – Kit 26-inch pigtail to USB “A” plug (FCI P/N 021712-05) 4-PIN (F) CONNECTOR DB9 (F) CONNECTOR ≈24" [≈61 cm]...

  • Page 70: Db9 Rs-232 Connector Pinout

    APPENDIX B – AUXILIARY DRAWINGS FS10 Series DB9 RS-232 Connector Pinout RS-232 Pinout, FS10 M12/cable pigtail to DB9-F connector. FS10 M12 PINOUT OR DB9-F WIRE PIGTAIL PIN NO. #7 RxD #3 TxD #8 TxD #2 RxD #2 RTN #5 RTN PIN 3 –...

  • Page 71: Field Wireable Connector, M12, 8-Pin Male/Female, Fs10

    FS10 Series APPENDIX B – AUXILIARY DRAWINGS Field Wireable Connector, M12, 8-Pin Male/Female, FS10 Figure 32 – Field Wireable Connector, M12, 8-pin Male/Female, FS10 Fluid Components International LLC...
  • Page 72 APPENDIX B – AUXILIARY DRAWINGS FS10 Series This Page Intentionally Left Blank Fluid Components International LLC...

  • Page 73: Appendix Ccustomer Service

    For product information visit FCI at www.fluidcomponents.com. For product support call 1 (800) 854-1993 and follow the prerecorded instructions. Point of Contact The point of contact for service, or return of equipment to FCI is your authorized FCI sales/service office. To locate the office nearest you, visit the FCI website at www.fluidcomponents.com.

  • Page 74: Field Service Procedures

    Contact an FCI field representative to request field service. A field service technician is dispatched to the site from either the FCI factory or one of the FCI representative offices. After the work is com- plete, the technician completes a preliminary field service report at the customer site and leaves a copy with the customer.
  • Page 75 FS10 Series APPENDIX C – CUSTOMER SERVICE Fluid Components International LLC...
  • Page 76 FCI. Cleanliness of a returned item or acceptability of the MSDS shall be at the sole discretion of FCI. Any item returned which does not comply with this certifi cation shall be returned to your location Freight Collect and at your risk.
  • Page 77 FS10 Series APPENDIX C – CUSTOMER SERVICE WARRANTIES Goods furnished by the Seller are to be within the limits and of the sizes published by the Seller and subject to the Seller’s standard tolerances for variations. All items made by the Seller are inspected before shipment, and should any of said items prove defective due to faults in manufacture or performance under Seller approved applications, or fail to meet the written specifications accepted by the Seller, they will be replaced or repaired by Seller at no charge to Buyer provided return or notice of rejection of such material is made within a reasonable period but in no event longer than...
  • Page 78 (and does not include manufacture or processing uses). Any other use is strictly prohibited without the prior written consent of FCI. © Copyright 2019 by Fluid Components International LLC. All rights reserved. FCI is a registered trademark of Fluid Components International LLC. Information subject to change without notice.

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