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Quick Links
FAQ
What should I do if I cannot find my wireless
network or I cannot connect the wireless
network ?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you're using a laptop with built-in
wireless adapter. You can refer to the relevant document or contact the laptop manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless adapter is
enabled.
• On Mac
(1)Turn off and on Wi-Fi/Airport.
(2) Reinstall or update driver of the wireless adapter.
• On Windows 7/8/10
1) If you see the message No connections are available, it is usually because the wireless
function is disabled or blocked somehow.
2) Click Troubleshoot and windows might be able to fix the problem by itself.
• On Windows XP
1) If you see the message Windows cannot configure this wireless connection, this is usually
because windows configuration utility is disabled or you are running another wireless
configuration tool to connect the wireless.
2) Exit the wireless configuration tool (the TP-Link Utility, for example).
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Related Manuals for TP-Link Archer C7 Series
Summary of Contents for TP-Link Archer C7 Series
- Page 1 1) If you see the message Windows cannot configure this wireless connection, this is usually because windows configuration utility is disabled or you are running another wireless configuration tool to connect the wireless. 2) Exit the wireless configuration tool (the TP-Link Utility, for example).
- Page 2 3) Select and right click on My Computer on desktop, select Manage to open Computer Management window. 4) Expand Services and Applications > Services, find and locate Wireless Zero Configuration in the Services list on the right side. 5) Right click Wireless Zero Configuration, and then select Properties. 6) Change Startup type to Automatic, click on Start button and make sure the Service status is Started.
- Page 3 For example, I want to allow my children’s devices (for example, a computer or a tablet) to access all websites except only www.tp-link.com and amazon.com from 08:00 to 20:00 every day on Tether APP.
- Page 4 Step 2: Log in your TP-Link ID. If you don’t have one, please click on Sign Up to create a TP-LINK Cloud ID.
- Page 5 Step 3: Once logged, please click the icon of your TP-LINK device and access it. Then tap on Tools.
- Page 6 Step 4: Tap on Parental Controls and enable it.
- Page 8 There rules, Blacklist and Whitelist. Click Blocked Websites, you can add many keywords or websites (for example, TP-Link.com or Amazon.com) for both Blacklist and Whitelist to only allow or block access to the websites containing that keyword. 1) In Blacklist mode, the controlled devices cannot access any websites containing the specified keywords during the Effective Time period.
- Page 10 Logo) Note: 1. This FAQ is suitable for TP-Link wireless router with cloud functions, such as Archer C8 V3, Archer C9 V3/V4 and etc. 2. Currently most of the applicable models only support the online upgrade feature, and other cloud functions will be added in the future firmware.
- Page 11 Resend. Go to the bottom of this FAQ and follow on Reset password by email. On the Tether APP: 1. Go to the Login page of the Tether APP, click Forgot Password. Then enter the email used for your TP-Link cloud account in the Email box, and tap Submit.
- Page 12 2. A request email will be sent to your mailbox. If you don’t receive the email, please tap Resend after one minute. Then go to the bottom of this FAQ and follow on Reset password by email.
- Page 13 On the TP-Link cloud website: 1. Open a browser, type https://www.tplinkcloud.com in the address bar and press Enter. You will see the login page of TP-Link cloud account, just click Forgot password.
- Page 14 2. On the pop-up webpage, please type in your registered email address, and click OK. A request email will be sent to your mailbox. Then go to the bottom of this FAQ and follow on Reset password by email. Reset password by email: 1.
- Page 15 2. On the pop-up webpage, please enter and confirm your new password, then click Save. Now you can login the router with your new password. How to improve my wireless speed or range? Overview: To improve the wireless speed or range, it is highly recommended to work on the following common solutions: ...
- Page 16 Upgrade the equipment Symptom: Weak wireless signal showed, low wireless speed or range. Cause: The factors most frequently affecting the wireless signal: 1) Intrinsic factors: ·Transmission Distance. Regarding on the wireless device particularly working on 5GHz band, it will be more sensitive to the obstacle. Though there will be more clear channels than those of 2.4GHz bands, the wireless signal will be reduced significantly and transmit in shorter range due to higher frequency.
- Page 17 This phenomenon will be more significant once you deploy the High-Gain antenna, so we recommend that to confirm precise on horizon direction otherwise there be unexpected dramatic signal loss. ·Wireless Communication Performance. Higher transmission rates, better performance 2) Extrinsic factors: - Physical Barriers, such as wall or clapboard and so on;...
- Page 18 (straight out parallel to the floor) which will be more effective. Since antennas always transmit weakly at the base, do not place your wireless client device at the bottom of TP-Link wireless router or access point. 2) Try best to avoid the extrinsic interference - Avoiding the physical interference in the wireless coverage, each wall or ceiling will have a negative effect on wireless radio particularly the ones built by solid metal material ;...
- Page 19 Causation In previous firmware, we use like “TP-Link_2.4GHz_130918” and “TP-Link_5GHz_130917” to define the default SSID of 2.4GHz and 5GHz, which may cause that some smart phone cannot display the whole part of the SSID. Therefore, it’s unable to make a distinction between 2.4GHz and 5GHz.Latter firmware have shorten the default SSID to eliminate this issue.
- Page 20 How to enable Media Sharing on the Wi-Fi Routers (new logo)? The feature of Media Sharing allows you to view photos, play music and watch movies stored on the USB disk directly from DLNA-supported devices, such as your computer, tablet and PS2/3/4. 1.