Table of Contents
Advertisement
B
1 Shutdown the system using the power button.
2 Connect a USB keyboard and a monitor to the 3Com Email Firewall.
3 Turn on the system.
4 As the system restarts, wait for the message that appears at the top of
5 If you were successful, the system will reinstall and then reboot.
6 When the 3Com Email Firewall restarts, it will be at the factory default
7 When connected, login with the user name admin, and use the default
R
ESET TO
S
ETTINGS FROM
If you need to return the 3Com Email Firewall to its factory default
settings, you should use the System Mgmt -> Factory Settings screen
from the main menu.
If you have forgotten your admin password, it cannot be recovered and
you will not be able to login to the 3Com Email Firewall. In this case, the
system must be reset to factory default settings from the system console.
CAUTION: After returning your system to factory default settings, do not
perform a restore from a previous backup because you will overwrite the
current admin password with the previous one that was forgotten. If you
forget your admin password, all settings and data will be lost and you
cannot perform a restore from a previous configuration.
Use the following procedure to return the 3Com Email Firewall to factory
default settings if you cannot connect using the web admin interface:
the screen that states "Hit 'R' to reinstall" and then press "r".
The procedure will take approximately five minutes.
settings. You will need to connect to the system via a web browser to the
default IP address of 192.168.1.253.
password admin.
F
ACTORY
C
ONSOLE
D
EFAULT
Advertisement
Table of Contents
Troubleshooting
