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TP-Link UB400 Quick Start Manual
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TP-Link UB400 Quick Start Manual

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How to pair PC and PS4 controller using
UB400?
Configuration Guide
Updated 12-23-2019 09:39:38 AM 3363
This Article Applies to:
For most Bluetooth devices, a computer can find them after UB400 installed successfully. But
TM
when you want to pair your PC and PS4
controller, you need to install the extra application
RemotePlayInstaller.exe from Sony. Follow the steps below.
TM
Before connecting your PS4
controller with PC using UB400, refer to
https://remoteplay.dl.playstation.net/remoteplay/lang/gb/index.html
and follow the initial setup.
Make sure you install the application RemotePlayInstaller.exe for Remote Play.
TM
Then, follow the steps below to pair your computer with PS4
Controller using UB400.
Note: UB400 is only compatible with Windows OS.
For Windows 8 and above system:
There is no need to install the Bluetooth driver manually. Insert UB400 and pair your PC with
controller. Then follow the steps below.
1. Double-click the Bluetooth icon on the menu.
2. For Windows 8/8.1, skip this step. For Windows 10, click Add Bluetooth or other device to
scan for your controller.

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Summary of Contents for TP-Link UB400

  • Page 1 Note: UB400 is only compatible with Windows OS. For Windows 8 and above system: There is no need to install the Bluetooth driver manually. Insert UB400 and pair your PC with controller. Then follow the steps below. 1. Double-click the Bluetooth icon on the menu.
  • Page 2 3. Select your device from the list and follow the onscreen instructions to complete pairing. For Windows XP and Windows 7: You need to install the driver for UB400 before you pairing your computer and controller with UB400. Follow the steps below.
  • Page 3 2. When the welcome window appears, click Next. 3. Confirm that you agree with the terms of the License Agreement and click Next.
  • Page 4 4. Select the installation folder and click Next.
  • Page 5 5. Change Discovery Mode to Discovery ON, select Device Type: PC/Desktop, and it’s recommended to keep the original value of SCMS-T. Click Next. 6. Click Install to begin the installation.
  • Page 6 7. When the finish screen appears, click Finish.
  • Page 7 9. Right-click the Bluetooth icon in the menu bar and select Add Bluetooth Devices. 10. Select the controller from the list and click Next. 11. Click Finish when completing the pairing. Common problems and troubleshooting when using UB400 and UB4A...
  • Page 8 4. The Bluetooth icon will be recovered and you can see it in the lower right corner of the Desktop. Q3: What if my PC can’t recognize UB400/UB4A when I plug it in? (There is no Bluetooth Radios symbol in Device Manager)
  • Page 9 (1) UB400/UB4A only supports Windows OS. For windows 8 and above system, there is no need to install Bluetooth driver, but for Windows XP and Windows 7, you need to install the Bluetooth driver first. (2) Try to insert UB400/UB4A into a different USB port on your computer. For Windows XP/7, try to restart the computer after installing the driver.
  • Page 11 Q4. There is a Bluetooth Radios in Device Manager, but displays a yellow exclamation point. Please disable the PC's own Bluetooth adapter and then reinsert UB400/UB4A. Q5: What can I do if the Bluetooth adapter has a weak signal? How can I improve the...
  • Page 12 Q6: Why my Bluetooth devices can’t find my PC after UB400/UB4A is installed successfully? Make sure your PC has enabled the Bluetooth function. Please follow the steps below: right click on the Bluetooth icon on your PC >...
  • Page 13 1. Make sure your Bluetooth device is set to be discoverable. 2. Please unplug the UB400/UB4A and reinsert it. Or you can also disable it in the Device Manager and enable it again. 3. The device that was once paired cannot be scanned again unless you delete it. So please try the...
  • Page 14 Go to Control Panel > Hardware and Sound > Devices and Printers, and then you will find the devices that was previously connected to your UB400/UB4A on the Devices page. Right click on that device and select Remove device. And then try to scan one more time on UB400/UB4A and you will be able to find the device.
  • Page 15 Beats Solo ASUS_F1A55-V_C1 iPad(2018) Bose Soundlink Mini 2 MSI_P67A-GD65_C2 Harman Kardon Go & MSI_890GXM-G65_C3 Play Marshall Acton GIGABYTE_GA-H67A-UD3H_C6 B & O Beoplay 6 GIGABYTE_GA-H81-D3_C7 Sony WH-H900N GIGABYTE_GA-H77-DS3H_D1 Sony SRS-YB31 GIGABYTE_GA-P67A-UD3P_D2 JBL C45 GIGABYTE_GA-970A-D3_D3 Yamaha MC20 GIGABYTE_GA-X58A-UD3R_D4 PS4 Controller ASUS_B85 PRO GAMER_D5 Xbox Controller ASUS_F2A85-V PRO_D6 Beats Solo3...
  • Page 16 Please follow the steps below: right click on the Bluetooth icon on your PC > Show Bluetooth Devices. And then double click on your Bluetooth device, and check if A2DP has been connected. If not, please right click on it and select Connect. Note: If you are unable to open the service of audio device (e.g.
  • Page 17 5) Hit OK, then restart your machine. For Windows 7 users: Go to Control Panel > Hardware and Sound > Manage Audio devices > Right- click Bluetooth Audio Renderer; go to the Advanced tab, and set the Quality to DVD. Q11: Audio is intermittent when listening to music Please remove the Bluetooth headphones from devices.
  • Page 18 Q13: Why my UB400/UB4A cannot find or pair my PS4 PS4TM controller? For most Bluetooth devices, a computer can find them after UB400/UB4A installed successfully. But when you want to pair your PC and PS4TM controller, you need to install the extra application RemotePlayInstaller.exe from Sony.