Troubleshooting; Technical Support - VTech Toot-Toot Friends Advent Calendar Parents' Manual

TROUBLESHOOTING

If for some reason the toy stops working or malfunctions while
playing with the MagicPoint
character from the accessory and place the character back onto the
location. If the toy still does not function, or if for some
MagicPoint
TM
reason the toy stops working or malfunctions on its own, please
follow these steps:
1. Please turn the toy OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the toy stand for a few minutes, then replace the batteries.
4. Turn the toy ON. The toy should now be ready to play with again.
5. If the toy still does not work, install a brand new set of batteries.
If the problem persists, please call our Consumer Services
Department on 0330 678 0149 (from UK) +44 330 678 0149 (outside
UK) and a service representative will be happy to help you.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this guide, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might
have. A service representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number
is typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtech.co.uk
Phone: 0330 678 0149 (from UK) +44 330 678 0149 (outside UK)
accessory, please remove the
TM
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