Cannot show
photos uploaded to
the web galleries
(FrameChannel and
Google Picasa)
The remote control
does not work properly.
Buttons do not work.
● Check whether the Internet connection works
● Check whether you enter a correct Google account
name.
● Check whether you enter a correct Google account
password if you would like to browse albums set to
private viewing.
● Check whether you have activated the
FrameChannel service in your account management
page. (www.framechannel.com)
● The remote control is not pointed at the remote
sensor of the Digital Media Frame.
● The remote control is too far from the Digital Media
Frame.
● The batteries in the remote control are exhausted.
● The Digital Media Frame's remote sensor is
exposed to a strong light source such as direct
sunlight or other illumination.
● Power supply fluctuations or other abnormalities
such as static electricity may interrupt correct opera-
tion. Turn the power off then turn it on. Or disconnect
the power cord and insert it into the wall outlet again.
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ROUBLESHOOTING