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Troubleshooting Guide
Fixing device-related problems
Memory card problems
Incorrectly connected or faulty memory cards may cause errors
that seem to be device-related. So it's worthwhile checking for
these first:
1
Make sure the computer isn't in Resume Mode.
2
Click Start, then click Shut Down.
Windows displays the Shut Down Windows dialog box.
3
Click the button next to Shut down the computer, then click
Yes or OK, as appropriate.
Windows shuts down and turns off the computer
automatically.
HINT: You will have to manually turn off the computer in
Windows NT.
4
Remove the memory card following the instructions in
"Removing the memory module" on page 36.
5
Reinstall the memory card following the instructions in
"Installing a memory module" on page 33, and make sure it's
seated properly.
6
Replace the memory expansion slot cover.
7
Check for the error again.
8
If the error recurs, remove the memory card entirely and
check for the error again.
If removing the memory card eliminates the error, the
memory card may be faulty. If the error recurs without the
memory card installed, the error is not caused by the memory
card.
Part I: Getting to Know Your Computer
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