Standards Compliance And Normative References Information; Declaration Of Compliance For Fcc; Support; Support Type - natus NICVIEW 2 Instructions For Use Manual

6. STANDARDS COMPLIANCE AND NORMATIVE REFERENCES
INFORMATION
Electrical Safety:
Audio/Video, Information And Communication Technology Equipment - Part 1: Safety
Requirements [UL 62368-1:2014 Ed.2]
Audio/Video, Information And Communication Technology Equipment - Part 1: Safety
Requirements [CSA C22.2#62368-1:2014 Ed.2]

7. DECLARATION OF COMPLIANCE FOR FCC

FCC 47CFR: (Part 15 Subpart B)
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Following statement in a conspicuous location on the device: This device complies with part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
FCC ID 2ABCB-RPI3BP

8. SUPPORT

Support for NICVIEW is offered 24 hours a day, 7 days a week, and 365 days a year for both facility staff and
families. Support is offered by phone, email and chat. Support contact information can be found at:
https://www.nicview.net/contactus.aspx
Support@nicview.net
Nicview_Technical_Service@natus.com
8.1

SUPPORT TYPE

8.1.1 FACILITY/STAFF SUPPORT

• Any questions or concerns on how to use the NICVIEW system.
• Proactive monitoring of the NICVIEW network and cameras

8.1.2 FAMILY SUPPORT

• Troubleshooting issues concerning logging in.
• NICVIEW does not answer any clinical questions; direct any clinical questions back to the hospital.
NICVIEW Instructions for Use P/N 028158 Revision Date February 5, 2020 21