Page 1 Satellite User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 182 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3: Critical Applications
Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6: Instructions For Ic Cs-03 Certified Equipment
Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9: Canada - Industry Canada (Ic)
Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10: Eu Declaration Of Conformity
This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11: Vcci Class B Information
VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 12: Using This Equipment In Japan
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Radio Approvals For Wireless Devices
This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and...
Page 14 Andorra Austria Belgium Brazil Cambodia Chile Costa Rica Cyprus Dominican Republic Ecuador Egypt Finland French Polynesia Gibraltar Guam Honduras Iceland Ireland Japan Kuwait Liechtenstein Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Argentina CNC: 533AN_HMW: “CNC C-6367”...
Page 15 Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 16 Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 17 È necessaria la concessione ministeriale anche per l’uso interno. Verificare con i rivenditori la procedura da seguire. Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community...
Page 18 radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.
Page 19 Spain Switzerland Trinidad United Kingdom Venezuela Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia...
Page 20 Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 21 Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand UAE (United Arab Emirates) Yemen Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table.
Page 22 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 23: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 24: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 25: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 26: Location Of The Required Label
Never attempt to disassemble, adjust or repair an optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 27: Export Administration Regulation
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 28 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 29: Table Of Contents
Contents Introduction... 37 This guide ...39 Safety icons ...40 Other icons used...40 Your computer’s features and specifications ...41 Other documentation ...41 Service options ...41 Chapter 1: Getting Started... 42 Selecting a place to work ...42 Setting up a work environment ...42 Keeping yourself comfortable ...43 Precautions...43 Important information on your computer’s...
Page 30 Contents Turning on the power ...50 Setting up your software...51 Registering your computer with Toshiba ...51 Adding optional external devices...51 Adding memory (optional) ...52 Installing a memory module ...52 Removing a memory module...59 Checking total memory ...61 Recovering the Internal Storage Drive ...62 Recovering to out-of-box state Recovering to a custom size partition ...65...
Page 31 Using and configuring Sleep mode ...91 Closing the display panel ...94 Customizing your computer’s settings...94 Caring for your computer...94 Cleaning the computer ...94 Moving the computer...95 Using a computer lock ...95 Chapter 2: Learning the Basics... 96 Computing tips ...96 Using the keyboard ...97 Character keys ...98 Making your keyboard emulate a full-size...
Page 32 Setting battery notifications ...123 Conserving battery power ...123 Power Plans...124 Using a hot key to set the Power Plan...125 Using the TOSHIBA eco power plan...126 Changing the main battery ...127 Removing the battery from the computer ...127 Inserting a charged battery ...129 Taking care of your battery ...130...
Page 33 Inserting an ExpressCard Removing an ExpressCard Using the Memory Card Reader ...146 Inserting memory media...147 Removing memory media...147 Using the eSATA/USB combo port...148 Chapter 5: Utilities...149 TOSHIBA Assist ...150 Connect...151 Secure...152 Protect & Fix ...153 Optimize...154 TOSHIBA Application Installer...155 Setting passwords ...156 Using an instant password...156...
Page 34 Contents Using a supervisor password...157 Using a user password ...158 Deleting a user password...159 TOSHIBA Face Recognition Utility...160 TOSHIBA PC Diagnostic Tool Utility...161 TOSHIBA HDD Protection Utility ...162 Mouse Utility ...163 TOSHIBA Hardware Setup...164 USB Sleep and Charge Utility ...167 Starting the USB Sleep and Charge Utility...167...
Page 35 Wireless networking problems...201 DVD operating problems...203 Develop good computing habits ...204 Data and system configuration backup in If you need further assistance...209 Before you contact Toshiba ...209 Contacting Toshiba ...210 Other Toshiba Internet Web sites...211 Toshiba’s worldwide offices...211 ® operating system is not working ..186 ®...
Page 36 Contents Appendix A: Hot Keys/TOSHIBA Cards...213 Hot Key Cards ...213 Using the Hot Key Cards ...214 Application Cards...215 Using the Application Cards...216 Card Case...217 Hot key functions ...217 Volume Mute ...218 Lock (Instant security) ...219 Power plan ...220 Sleep mode ...221 Hibernation mode ...222...
Page 37: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 38 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 39: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 40: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 41: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction...
Page 42: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 43: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 44 Getting Started Selecting a place to work Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Page 45: Important Information On Your Computer's Cooling Fan
Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 46: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 47 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 48: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows white when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
Page 49: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 50: Turning On The Power
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 51: Setting Up Your Software
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 52: Adding Memory (Optional)
NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer.
Page 53 The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.
Page 54 Getting Started Adding memory (optional) Remove the main battery. For information on removing the main battery, see on page 127. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover “Removing the battery from the computer”...
Page 55 Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
Page 56 Getting Started Adding memory (optional) Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Page 57 cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
Page 58 Getting Started Adding memory (optional) Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 59: Removing A Memory Module
Removing a memory module If you need to remove a memory module: Complete steps page 52 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Page 60 Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screws.
Page 61: Checking Total Memory
Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Click Start, Control Panel, System and Security, and then System.
Page 62: Recovering The Internal Storage Drive
Getting Started Recovering the Internal Storage Drive Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following internal storage drive recovery options are available: Recovery option Recover to out-of-box state Recover to a custom size partition...
Page 63: Recovering To Out-Of-Box State (Recommended Recovery Method)
DVDs/media before using your system for the first time. For more information on creating recovery DVDs/media, see “Creating recovery DVDs/media” on page The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
Page 64 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 65: Recovering To A Custom Size Partition
The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding.
Page 66 Getting Started Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media.
Page 67 Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Page 68: Recovering Without Changing The Internal Storage Drive Partitions
Getting Started Recovering the Internal Storage Drive Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered. Press any key on the keyboard to restart the computer. Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive.
Page 69 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 70: Creating Recovery Dvds/Media
If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777; outside the United States it is (949) 859-4273.
Page 71: Restoring From Recovery Dvds/Media
To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. Select DVD (to create Recovery media on DVD). Select the items you want to copy to DVD by clicking the check box next to each item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Page 72 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
Page 73: Erasing The Internal Storage Drive
“Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. To access the Recovery Wizard on your internal storage drive: Press and hold the 0 (zero) key while powering on the computer.
Page 74: Checking The Internal Storage Drive Operating Status
Getting Started Checking the internal storage drive operating status purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost.
Page 75: Installing Drivers And Applications
Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
Page 76 Getting Started Using the TouchPad™ Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer.
Page 77 Do the following: Scroll vertically Slide your finger along the right edge of the TouchPad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally Slide your finger along the bottom edge of the TouchPad in the direction you want to scroll.
Page 78: Adjusting Touchpad Settings
Getting Started Using the TouchPad™ Do the following: Zoom in/out To zoom in: To zoom out: Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements.
Page 79: Disabling Or Enabling The Touchpad
TouchPad setting options vary by computer model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the TouchPad™...
Page 80: Connecting The Display Device
CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed via the Toshiba Application Installer). To access the TOSHIBA Application Installer, see page 155. The HDMI-CEC utility is dedicated to take advantage of its...
Page 81: Directing The Display Output When You Turn On The Computer
For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Read the directions that came with the monitor to see if you first need to install new software.
Page 82: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard Built-in display and TV (or other external video device) simultaneously Built-in display and external monitor (extended desktop) Built-in display and TV (extended desktop) External monitor and TV (extended desktop) Swap-Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window Release the...
Page 83: Connecting A Printer
Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Page 84: Setting Up A Printer
Getting Started Turning off the computer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 85: Options For Turning Off The Computer
Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer.
Page 86: Sleep Mode
Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 87: Using The Shut Down Command
Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To turn off your computer using the Shut down command: Click Start.
Page 88 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select the options you want from the drop-down lists.
Page 89: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Shut down...
Page 90 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Hibernate for the options you want.
Page 91: Using And Configuring Sleep Mode
Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel.
Page 92 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
Page 93 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 94: Closing The Display Panel
Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
Page 95: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 96: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 97: Using The Keyboard
Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 98: Character Keys
Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page. The lowercase letter l (el) and the number 1 are not interchangeable.
Page 99: Function Keys
You can modify the time-out interval or change the keyboard backlight setting to always on or always off using the illumination tab of the TOSHIBA Hardware Setup utility. For more information, see Learning the Basics...
Page 100: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 101: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: Double-click the icon for the program on your desktop Use the Start menu Use Windows...
Page 102: Starting A Program From Windows ® Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 103: Starting A Program Using The Search Programs And Files Field
Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start menu.
Page 104 Learning the Basics Saving your work Saving files Click on the arrow in the upper-left corner of your Windows and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 105: Printing Your Work
File names The Windows contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * "...
Page 106: Backing Up Your Work
Learning the Basics Backing up your work Click on the arrow in the upper-left corner of your Windows and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.
Page 107: Restoring Your Work
Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows Restore program. Look in the online Help or your operating system documentation for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Page 108: Optical Drive Components
Learning the Basics Using the optical drive NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical drive components The optical drive is located on the side of the computer.
Page 109: Media Control Buttons
Manual eject hole (available on certain models) —Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press the manual eject button.
Page 110: Inserting An Optical Disc (Slot-Type Drive)
Learning the Basics Using the optical drive Inserting an optical disc (slot-type drive) (Available on certain models) To insert an optical disc into the drive: Hold the disc by its edges and check that it is clean and free of dust.
Page 111: Removing A Disc (Slot-Type Drive)
Removing a disc (slot-type drive) Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disk or the drive. NOTE The computer must be powered on to eject a disc. Locate and press the eject button.
Page 112 If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 113: Playing An Audio Cd
Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s detailed specifications at pcsupport.toshiba.com. Learning the Basics Using the optical drive ® Player and use it to select and...
Page 114: Removing A Disc With The Computer On (Tray-Type Drive)
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 115: Removing A Disc With The Computer Off (Tray-Type Drive)
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 116: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 117: Running The Computer On Battery Power
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 118: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 119: Charging The Main Battery
Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 120: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
Page 121 HINT: Be careful not to confuse the battery light ( light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).
Page 122: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 123: Setting Battery Notifications
Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.
Page 124: Power Plans
Mobile Computing Monitoring main battery power How much you use the internal storage drive, optical drive, diskette drives, or other optional devices Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again...
Page 125: Using A Hot Key To Set The Power Plan
Select an appropriate plan for your work environment or create your own custom plan. Click Create a power plan in the left pane to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps.
Page 126: Using The Toshiba Eco Power Plan
To learn how to access the utility, “TOSHIBA eco Utility™” on page For more information on the Toshiba eco power plan, see the Help file in the TOSHIBA eco Utility window. , press key.
Page 127: Changing The Main Battery
Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 128 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 129: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 130: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
Page 131: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 132: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit...
Page 133: Traveling Tips
Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 134: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 135: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 136 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents Adjust system settings Find files Access Windows...
Page 137: Setting Up For Communications
When the Wireless antenna ON/OFF switch is ON, the wireless indicator light For help with common Wi-Fi networking problems” on page Exploring Your Computer’s Features Setting up for communications . For more information see will be lit. ® networking problems, see 201. “Hot Keys/TOSHIBA Cards” on “Wireless...
Page 138: Connecting Your Computer To A Network
Exploring Your Computer’s Features Setting up for communications Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: At the office, connect an Ethernet cable to the Network port (RJ45) on your computer.
Page 139 Communicate with your office’s local area network (LAN) or larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN, consult your network administrator. Send a fax directly from your computer Before you can communicate using the modem, you need to connect it to a telephone line.
Page 140: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet Now you are ready to send a fax or use the modem to connect to an online service or the Internet. An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web...
Page 141: Connecting To The Internet
Connecting to the Internet To connect to the Internet, you need: A modem and telephone line, or a LAN connection A Web browser An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
Page 142: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features An overview of using the Internet Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens.
Page 143: Exploring Audio Features
Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers. Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external...
Page 144: Using The Web Camera
The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help.
Page 145: Using An Expresscard
Using an ExpressCard The ExpressCard slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard Before you insert an ExpressCard comes with the card to see if you need to do anything before you insert it.
Page 146: Using The Memory Card Reader
Exploring Your Computer’s Features Using the Memory Card Reader Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an ExpressCard Using the Memory Card Reader The Memory Card Reader supports the use of Memory Stick Memory Stick PRO ®...
Page 147: Inserting Memory Media
Inserting memory media The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down. Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.
Page 148: Using The Esata/Usb Combo Port
Exploring Your Computer’s Features Using the eSATA/USB combo port Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out. Using the eSATA/USB combo port Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology...
Page 149: Chapter 5: Utilities
TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility TOSHIBA Hardware Setup USB Sleep and Charge Utility...
Page 150: Toshiba Assist
TOSHIBA PC Health Monitor ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
Page 151: Connect
Connect The features available in this category are: ConfigFree Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings Utilities TOSHIBA Assist...
Page 152: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab...
Page 153: Protect & Fix
Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
Page 154: Optimize
The features available in this category are: Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility USB Sleep and Charge Utility TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab (Hardware Settings)
Page 155: Toshiba Application Installer
TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
Page 156: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 157: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 158: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 159: Deleting A User Password
To register a password for the power-on password functions: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. Click Registered. Enter your password, and then enter it again to verify.
Page 160: Toshiba Face Recognition Utility
Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 161: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 162: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 163: Mouse Utility
The settings you can change are divided into these categories: Buttons Pointers Pointer Options Hardware Advanced You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
Page 164: Toshiba Hardware Setup
Windows system. To access it: Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: Boot Priority—Allows you to change the sequence in which...
Page 165 Button Setting—Lets you set the conditions for the power button and/or the other buttons. (Sample Image) TOSHIBA HWSetup screen - Button Setting tab options Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If...
Page 166 Utilities TOSHIBA Hardware Setup Keyboard—Allows you to access the wake-on keyboard function LAN—Allows you to set networking functions Illumination—Allows you to set the panel LED and keyboard backlight conditions (available on certain models) (Sample Image) Illumination Password—Allows you to set a user password...
Page 167: Usb Sleep And Charge Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge...
Page 168 Utilities USB Sleep and Charge Utility NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 169: Enabling Usb Sleep And Charge
Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default state, the group is disabled.
Page 170: Toshiba Zooming Utility
Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 171: Toshiba Button Support
TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...
Page 172: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 173: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 174: Care And Maintenance Of Your Fingerprint Reader
Utilities Fingerprint Authentication Utility The Fast User Switching feature of the Windows is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also for power-on authentication.
Page 175: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 176: Toshiba Eco Utility
(Sample Image) TOSHIBA eco Utility™ window To activate the Toshiba eco power plan, select ON in the upper-left section of the screen. For more information on the Toshiba eco power plan and utility, click the Help button at the bottom of the window.
Page 177: Toshiba Service Station
You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows will automatically delete all collected information from the internal storage drive.
Page 178: Configfree
Utilities ConfigFree® The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. ® ConfigFree NOTE All references to Bluetooth Bluetooth ®...
Page 179: Configfree ® Utilities
Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.” ® ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems.
Page 180 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 181 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Utilities ConfigFree®...
Page 182: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 183: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 184 If Something Goes Wrong Problems when you turn on the computer Verify that the computer is on by looking at the ON/OFF indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light.
Page 185 “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris link and search for the support bulletin by name).
Page 186: The Windows Operating System Is Not Working
The output specifications of the AC adaptor must match the input specifications of the computer. If the specification do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 210. ®...
Page 187: Using Startup Options To Fix Problems
The Windows Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: Restart your computer.
Page 188: Internet Problems
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking the Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. ® operating system is not working ®...
Page 189: Fixing A Problem With Device Manager
Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
Page 190: Memory Problems
If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.
Page 191 This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web If Something Goes Wrong Power and the batteries “Removing the...
Page 192: Keyboard Problems
If Something Goes Wrong Keyboard problems site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see batteries” on page Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself.
Page 193 HINT: Holding the advance you through the display options. If you are using an external monitor: Check that the monitor is turned on. Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. Check that the cable connecting the external monitor to the computer is firmly attached.
Page 194: Disk Or Storage Drive Problems
If Something Goes Wrong Disk or storage drive problems The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
Page 195 NOTE This feature is not available for optical drives. Click the Tools tab. Click the Check now... button. The Check Disk box appears. You can choose one or both options: Automatically fix file system errors Scan for and attempt recovery of bad sectors Click Start.
Page 196: Optical Drive Problems (Tray-Type Drive)
Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. 194). “Disk or...
Page 197: Sound System Problems
If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself.
Page 198: Expresscard ® Checklist
If Something Goes Wrong ExpressCard ® ExpressCard checklist Make sure the card is inserted properly into the slot. Make sure all cables are securely connected. Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
Page 199 If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. Click OK to confirm the uninstall. In the Device Manager window, click the Action menu and select Scan for Hardware changes. Restart the computer normally. If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance.
Page 200: Printer Problems
If Something Goes Wrong Printer problems Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper.
Page 201: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, System and Security). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an...
Page 202 If Something Goes Wrong Wireless networking problems site, the ISP’s (Internet Service Provider) service may be disrupted. Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive.
Page 203: Dvd Operating Problems
“Checking device properties” on page 189 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 204: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Right-click on the desktop and click Personalize in the menu.
Page 205: Data And System Configuration Backup In The Windows Operating System
Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows system The Windows...
Page 206 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read ®...
Page 207 from optical discs. External optical disc writers are also widely available. Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing.
Page 208 If Something Goes Wrong Develop good computing habits successfully. Always carefully follow the installation instructions that accompany the hardware or software. Restart the Windows Windows installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind.
Page 209: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: Review the troubleshooting information in your operating system documentation.
Page 210: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
Page 211: Other Toshiba Internet Web Sites
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 212 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road...
Page 213: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system...
Page 214: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Click the Card for the system function to be modified.
Page 215: Application Cards
TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
Page 216: Using The Application Cards
Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 217: Card Case
The Card Case feature allows you to choose which cards appear in the Application Card display (see page 216). To use the Card Case: Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards Click the Open cards case button.
Page 218: Volume Mute
Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...
Page 219: Lock (Instant Security)
Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options hot key function activates instant security. The user Fn + F1 logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
Page 220: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 221: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options:...
Page 222: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 223: Output (Display Switch)
Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 224: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 225: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options *Available on certain models.
Page 226: Disabling Or Enabling The Touchpad
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 227: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 228: Keyboard Hot Key Functions
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom out. This hot key turns the TOSHIBA Zooming Utility to...
Page 229: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
Page 230: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 231 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory eSATA external Serial Advanced Technology Attachment file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 232 Glossary SCSI SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 233 application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.
Page 234 Glossary CD — An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory) — A form of high- capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM. central processing unit (CPU) — The chip that functions as the “brain” of the computer.
Page 235 cursor — An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data. default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case).
Page 236 Glossary document — Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated.
Page 237 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.
Page 238 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 239 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 240 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 241 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointer —...
Page 242 Glossary restart — Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot. RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) —...
Page 243 system prompt — The symbol (in the MS-DOS generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. TFT display — See active-matrix display. universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second).
Page 244: Index
220 power plan hot key 125 real-time clock (RTC) 117 remaining power 122 removing 127 safety precautions 130 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 136 buttons eject, optical drive 108 Media control buttons 109 Call2Recycle™...
Page 245 charging the battery 48 checking device properties 189 communications network connection 138 set up 137 compact discs handling 110 inserting 110 compact discs (slot-type drive) removing 111 computer caring for 94 cleaning 94 moving 95 non-system disk or disk error message 185 not accessing disk drives 184 running on battery power 117...
Page 246 Index non-system disk or disk error 185 problem with display settings/ current settings not working with hardware 193 warning resume failure 184 Error-checking 194 eSATA connecting to the eSATA/USB combo port 209 eSATA/USB combo port Using 148 exploring the desktop 134 ExpressCard®...
Page 247 ExpressCards® 145 installation memory module 52 installing main battery 127 memory modules 52 mouse 82 Internet bookmarked site not found 188 connecting to 141 features 141 slow connection 188 surfing 141 uploading and downloading files URL address not found 188 using 140 Internet Service Providers ISPs 140...
Page 248 196 changing display properties 193 checking device properties 189 computer hangs when computer will not power up 183 contacting Toshiba 209 corrupted/damaged data files 195 Device Manager 189 disk drive is slow 195 display is blank 192 ExpressCard®...
Page 249 faulty memory 190 high-pitched noise 197 Internet bookmarked site not found 188 Internet connection is slow 188 keyboard not responding 184 keyboard produces unexpected characters 192 missing files/trouble accessing a drive 194 modem not receiving or transmitting 200 no sound 197 non-system disk or disk error 185 power and batteries 190 printer 200...
Page 250 TOSHIBA eco Utility 176 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 164 TOSHIBA HDD Protection Utility Toshiba online resources 115 TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Health Monitor 177 TOSHIBA Service Station 177 TOSHIBA Zooming Utility 170 TouchPad™ adjusting settings 78...
Page 251 warranty standard limited warranty 41 Web 140 Web Camera using 144 Web sites 210 Wi-Fi® wireless networking 137 Windows® Explorer 102 Windows® operating system Help and Support 188 problem solving 186 Windows® operating system desktop Windows® Start menu 101 wireless networking 137 Wizards Connect to the Internet 138 wizards...

Toshiba U500-ST5307 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba U500-ST5307