Toshiba Satellite Pro U500-EZ1311 Resource Manual

Toshiba satellite pro u500-ez1311: reference guide
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Satellite Pro
Resource Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
Please fill in for your reference and future use:
Model name______________________________________
Part number______________________________________
Serial number____________________________________
®
U500 Series
Keep this guide in a convenient place to access important
information about your computer.

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Table of Contents
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Summary of Contents for Toshiba Satellite Pro U500-EZ1311

  • Page 1 Resource Guide Keep this guide in a convenient place to access important information about your computer. If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273...
  • Page 2: Table Of Contents

    Contents Introduction ... 23 Setting up your computer and getting started... 25 Adding memory (optional)... 29 Your computer’s TFT display ... 37 ® Inserting an ExpressCard ... 37 ® Removing an ExpressCard ... 38 Learning the basics... 38 ™ Using the TouchPad ...
  • Page 3 ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED.
  • Page 4 TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 5 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 6 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 7: Device Authorization

    This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and...
  • Page 8 Belgium Brazil Cambodia Chile Costa Rica Cyprus Dominican Republic Ecuador Egypt Finland French Polynesia Gibraltar Guam Honduras Iceland Ireland Japan Kuwait Liechtenstein Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom...
  • Page 9 Approved Countries/Regions for the Atheros Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Bulgaria Chile Croatia...
  • Page 10 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 11 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz Countries Channels: 36, 40, 44, Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed ×: forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel...
  • Page 12 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 13 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland...
  • Page 14 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brunei Canada Colombia Cyprus Dominican Republic El Salvador...
  • Page 15 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g) Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a) Wake-up on...
  • Page 16 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 17: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
  • Page 18: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
  • Page 19: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 20 This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 21 INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 22 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 23: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 24 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 25: Setting Up Your Computer And Getting Started

    For accessory information, visit Toshiba’s Web site at accessories.toshiba.com. Setting up your computer and getting started The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 26 Setting up your computer and getting started Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
  • Page 27 TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer, possibly resulting in serious injury.
  • Page 28 Setting up your computer and getting started To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 29: Adding Memory (Optional)

    Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.
  • Page 30 Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot.
  • Page 31 Unplug and remove any cables connected to the computer, including the AC adaptor. Place a soft cloth on the work surface to prevent scratching the top cover of the computer, and then place the computer upside down on the cloth. Remove the main battery.
  • Page 32 Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
  • Page 33 12 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 13 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
  • Page 34 Adding memory (optional) Front of computer (Sample Illustration) Inserting the memory module into the slot For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 14 Replace the memory module slot cover and secure it using the screws.
  • Page 35: Removing A Memory Module

    17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Removing a memory module If you need to remove a memory module: Complete steps 1–8 in “Installing a memory module” on page 30 to shut down the computer and open the memory module slot cover.
  • Page 36 Adding memory (optional) If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. Gently lift the memory module to a 30-degree angle and slide it out of the slot.
  • Page 37: Your Computer's Tft Display

    Your computer’s TFT display Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
  • Page 38: Removing An Expresscard

    Removing an ExpressCard Removing an ExpressCard Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware icon. Select the card or device you want to remove. If the system is unable to prepare the card for safe removal, a message will tell you to try again later.
  • Page 39: Using The Touchpad

    Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications. You can use the TouchPad™ (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information...
  • Page 40 Using the TouchPad Do the following: Select an item Move the pointer to the item you want to select. Do one of the following: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: Right-click an item Move the pointer to the item you want to right-click.
  • Page 41 Do the following: Scroll continuously Begin scrolling vertically or horizontally by sliding your finger along the right or (Circular scrolling) bottom edge of the TouchPad as described above. Without lifting your finger from the TouchPad, start moving your finger in a circular motion on the TouchPad.
  • Page 42 TouchPad setting options vary by computer model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the TouchPad™...
  • Page 43: Using The Optical Drive

    Using the optical drive Optical storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.
  • Page 44 Using the optical drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on.
  • Page 45 If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 46: Moving The Computer

    EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com for detailed information. ®...
  • Page 47 This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
  • Page 48: Setting Battery Notifications

    Mobile computing Battery life and charge time may vary, depending upon power management settings, applications and features used. Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor HINT: Be careful not to confuse the battery light light the keyboard).
  • Page 49 Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernation mode” in the electronic user’s guide. Unplug and remove any cables connected to the computer, including the AC adaptor.
  • Page 50: Taking Care Of Your Battery

    Taking care of your battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock.
  • Page 51 If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 52 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit www.laptops.toshiba.com/green.
  • Page 53: If Something Goes Wrong

    If something goes wrong Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs.
  • Page 54 If something goes wrong Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds.
  • Page 55 registered, press any key. The screen reactivates and allows you to continue working. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press simultaneously (once). If this does not correct the problem, press simultaneously again to return the display priority to its previous setting.
  • Page 56 If something goes wrong available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard Here are some common problems and their solutions: The slot appears to be dead. ExpressCards work no longer work. Check the ExpressCard Click Start, Control Panel, System and Security, and then under System, click Device Manager.
  • Page 57: If You Need Further Assistance

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
  • Page 58: Power Cord/Cable Connectors

    This section shows the shapes of the typical AC power cord/cable connectors for various parts of the world. (UL approved) Features and specifications For the detailed specifications for your computer, visit pcsupport.toshiba.com. Click Product Support, search for your model, and then click Detailed Specs. United Kingdom Canada (BS approved)
  • Page 59: Index

    Index AC adaptor AC power (DC-IN) connecting adaptor AC power light backing up files battery Call2Recycle™ changing charge indicator light disposal installing 48, 50 maintaining monitoring power notification real-time clock (RTC) removing safety precautions buttons eject, optical drive Media control buttons Call2Recycle™...
  • Page 60 Toshiba display is blank ExpressCard® checklist ExpressCard® slot appears dead external monitor keyboard keyboard produces unexpected program not responding real-time clock (RTC) battery removing ExpressCards®...
  • Page 61 AC adaptor computer work environment specifications Features and specifications tips on computing Toshiba accessories memory Toshiba EasyGuard® TouchPad™ adjusting settings disabling enabling using USB-compatible printer Web sites...
  • Page 64 Printed on recycled paper GMA500788010 10/09...

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