Toshiba L300-ST3502 User Manual

Toshiba L300-ST3502 User Manual

L300-st3502 user's guide
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Satellite
User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 160
®
L300 Series
in this guide.
"If Something Goes Wrong" on
GMAD00162012
07/08

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Summary of Contents for Toshiba L300-ST3502

  • Page 1 Satellite User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 160 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Industry Canada Requirement

    Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 12: Device Authorization

    The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
  • Page 13: Radio Approvals For Wireless Devices

    Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 15 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
  • Page 16 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan only. A peer-to-peer mode is not available in 802.11a and Turbo Mode.
  • Page 17 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia and Herzegovina Canada Colombia Cyprus Ecuador...
  • Page 18 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
  • Page 19 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 20: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 21: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
  • Page 22: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 23 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 24 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 25 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 26 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 27 ExpressCard is a registered trademark of PCMCIA. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 28: Table Of Contents

    Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...43 Setting up your software...44 Registering your computer with Toshiba ...45 Adding optional external devices...45 Connecting to a power source ...46 Charging the main battery...48 cooling fan ...43...
  • Page 29 Using the computer for the first time ...49 Opening the display panel ...49 Your computer’s features and specifications ...50 Turning on the power ...50 Adding memory (optional) ...51 Installing a memory module ...52 Removing a memory module...57 Checking total memory ...59 Hard Drive Recovery Utilities ...60 Creating Recovery DVDs...60 Hard Disk Drive Recovery options ...61...
  • Page 30 Playing optical media ...101 Recording optical media ...101 Removing a disc with the computer on...102 Removing a disc with the computer off ...102 Caring for optical discs ...103 Toshiba’s online resources ...103 keyboard ...88 ® keys ...89 Search field ...93 ®...
  • Page 31 Chapter 3: Mobile Computing...104 Toshiba’s energy-saver design...104 Running the computer on battery power ...105 Battery Notice ...105 Power management ...106 Using additional batteries ...106 Charging batteries...107 Charging the main battery...107 Charging the RTC battery...108 Monitoring main battery power...109 Determining remaining battery power...110 What to do when the main battery runs low ...111...
  • Page 32 Setting passwords ...145 Using an instant password...145 Using a supervisor password...146 Using a user password ...147 Deleting a user password...148 TOSHIBA PC Diagnostic Tool Utility...149 Mouse Utility ...150 TOSHIBA Hardware Setup...151 TOSHIBA Zooming Utility...153 CD/DVD Drive Acoustic Silencer ...154 from, the Internet...130 ®...
  • Page 33 Modem problems...181 Wireless networking problems ...182 DVD operating problems...184 Develop good computing habits ...185 Data and system configuration backup in If you need further assistance...190 Before you contact Toshiba ...190 Contacting Toshiba ...191 Other Toshiba Internet Web sites...191 ® ...156 ®...
  • Page 34 Contents Toshiba’s worldwide offices...192 Appendix A: Hot Keys/TOSHIBA Cards...194 Hot Key Cards ...194 Using the Hot Key Cards ...195 Application Cards...196 Using the Application Cards...197 Card Case...197 Hot key functions ...198 Volume Mute ...198 Lock (Instant security) ...199 Power plan ...200 Sleep mode ...201...
  • Page 35: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
  • Page 36 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 37: This Guide

    Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 38: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 39: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction Other documentation 160.
  • Page 40: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
  • Page 41: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 42 Getting Started Selecting a place to work ❖ ❖ Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
  • Page 43: Important Information On Your Computer's Cooling Fan

    Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 44: Setting Up Your Software

    Getting Started Setting up your computer NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
  • Page 45: Registering Your Computer With Toshiba

    Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by double-clicking the Toshiba Resources icon on your desktop and then double-clicking Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
  • Page 46: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 47 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 48: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖...
  • Page 49: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 50: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 51: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
  • Page 52: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 53 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
  • Page 54 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 55 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
  • Page 56 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
  • Page 57: Removing A Memory Module

    Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer.
  • Page 58 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
  • Page 59: Checking Total Memory

    Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
  • Page 60: Hard Drive Recovery Utilities

    DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. “Creating Recovery DVDs” on page 60.
  • Page 61: Hard Disk Drive Recovery Options

    To create recovery DVDs: Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVDs). Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
  • Page 62 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: ❖ Recovery of Factory Default Software ❖...
  • Page 63 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
  • Page 64 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
  • Page 65 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
  • Page 66: Hard Disk Drive Recovery Using The Recovery Media

    When the initial screen displays, press The boot menu appears. Using the arrow keys, select the DVD option and press The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 61, to explain the available recovery options.
  • Page 67: Installing Drivers And Applications

    Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
  • Page 68: Scrolling With The Touchpad

    Getting Started Using the TouchPad™ ❖ To move the cursor to the right side of the page, slide your finger across the TouchPad from left to right. ❖ To move it to the left side, slide your finger from right to left. NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move...
  • Page 69: Using External Display Devices

    Using external display devices Your computer comes with a built-in display, but you can also connect an external display device to an available video port. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen.
  • Page 70: Adjusting The Quality Of The External Display

    Getting Started Using an external keyboard This hot key cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ LCD—Internal display only ❖ LCD + CRT—Internal display and external monitor simultaneously ❖...
  • Page 71: Using A Mouse

    Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad. You can use a USB-compatible mouse. Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
  • Page 72: Setting Up A Printer

    Getting Started Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
  • Page 73: Turning Off The Computer

    To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive-in-use light are off.
  • Page 74 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
  • Page 75 Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the ®...
  • Page 76: Using The Shut Down Command

    Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
  • Page 77 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
  • Page 78: Using And Configuring Hibernation Mode

    Getting Started Turning off the computer Click Apply. Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows green.
  • Page 79 Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation mode. To use any of these methods, you first need to enable them using the Power Options feature.
  • Page 80 Getting Started Turning off the computer Click Power buttons and lid to display the actions that you can configure. Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
  • Page 81: Using And Configuring Sleep Mode

    Using and configuring Sleep mode To turn off the computer using the Sleep command: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Sleep.
  • Page 82 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen To change the amount of time after which the computer enters Sleep mode: ❖...
  • Page 83: Closing The Display Panel

    Click Power buttons and lid to display the actions that you can configure. Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
  • Page 84: Customizing Your Computer's Settings

    Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see additional custom settings you can choose.
  • Page 85: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 86: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 87 ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 88: Using The Keyboard

    Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
  • Page 89: Ctrl, Fn, And Alt Keys

    Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
  • Page 90: Overlay Keys

    Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
  • Page 91: Starting A Program

    Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: ❖...
  • Page 92: Starting A Program From Windows Explorer

    Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
  • Page 93: Starting A Program Using The Start Search Field

    Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
  • Page 94 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
  • Page 95: Printing Your Work

    Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
  • Page 96: Backing Up Your Work

    Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 97: Using The Optical Drive

    Using the optical drive Optical storage has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include wide- screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.
  • Page 98: Media Control Buttons

    Learning the Basics Using the optical drive Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive. When the disc tray is open, be careful not to touch the lens or the area around it.
  • Page 99: Inserting An Optical Disc

    The Play/Pause button starts playing the disc or makes it pause if currently playing. The Stop button stops a disc that is currently playing. The Previous track button returns to the preceding track on the disc. The Next track button skips to the following track on the disc. Inserting an optical disc To insert an optical disc into the drive: Make sure the computer is turned on.
  • Page 100 If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 101: Playing An Audio Cd

    Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s detailed specifications at pcsupport.toshiba.com. Learning the Basics Using the optical drive ® Player and use it to select and...
  • Page 102: Removing A Disc With The Computer On

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 103: Caring For Optical Discs

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 104: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
  • Page 105: Running The Computer On Battery Power

    This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
  • Page 106: Power Management

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included with your computer).
  • Page 107: Charging Batteries

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 108: Charging The Rtc Battery

    Mobile Computing Charging batteries HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery.
  • Page 109: Monitoring Main Battery Power

    The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. The following also applies to the secondary battery (available on certain models) if installed.
  • Page 110: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power Power button AC power light (Sample Illustration) Power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
  • Page 111: What To Do When The Main Battery Runs Low

    TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
  • Page 112: Conserving Battery Power

    Mobile Computing Monitoring main battery power Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Battery to display the battery options. Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as:...
  • Page 113: Power Plans

    ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.
  • Page 114: Using A Hot Key To Set The Power Plan

    Mobile Computing Monitoring main battery power Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. Click Save Changes to save the plan changes you have performed.
  • Page 115: Changing The Main Battery

    Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
  • Page 116 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
  • Page 117: Inserting A Charged Battery

    Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
  • Page 118: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
  • Page 119: Maintaining Your Battery

    Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 120: Disposing Of Used Batteries

    If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
  • Page 121: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 122: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 123: Finding Your Way Around The Desktop

    Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 124 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖ Start programs ❖ Open documents ❖...
  • Page 125: Setting Up For Communications

    Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖...
  • Page 126: Connecting A Modem To A Telephone Line

    For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. ® access. If your computer has ®...
  • Page 127 Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line. Plug one end of a telephone cable (purchased separately) into the modem port on the back of the computer.
  • Page 128: An Overview Of Using The Internet

    Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖...
  • Page 129: Connecting To The Internet

    Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
  • Page 130: Uploading To, And Downloading Files From, The Internet

    Exploring Your Computer’s Features Exploring audio features ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens.
  • Page 131: Using External Speakers Or Headphones

    Using a microphone If you want to use an external microphone, connect it to the computer. Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.
  • Page 132: Web Camera

    Exploring Your Computer’s Features Web Camera To adjust the volume: ❖ For external speakers, use the volume controls on each speaker. ❖ For headphones, use the computer’s volume control. Web Camera (Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖...
  • Page 133: Inserting A Pc Card

    Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the side of the computer. NOTE You may first need to remove the card slot protector before you can insert a card.
  • Page 134: Setting Up A Pc Card For Your Computer

    Exploring Your Computer’s Features Using an ExpressCard Press the PC Card eject button once to pop it out slightly, and push it in to remove the PC Card. The PC Card ejects slightly from the slot. Grasp the edges of the PC Card and slide it out of the slot. (Sample Illustration) Removing a PC Card Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them.
  • Page 135: Removing An Expresscard

    Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
  • Page 136: Using The Bridge Media Adapter Slot

    PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy...
  • Page 137: Removing Memory Media

    Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
  • Page 138: Chapter 5: Utilities

    ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖...
  • Page 139: Toshiba Assist

    TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears.
  • Page 140: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor...
  • Page 141: Secure

    Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
  • Page 142: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 143: Optimize

    Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist...
  • Page 144: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer (Available on certain models) The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
  • Page 145: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 146: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 147: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 148: Deleting A User Password

    Utilities Setting passwords To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window Click Registered. Enter your password, and then enter it again to verify.
  • Page 149: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 150: Mouse Utility

    To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
  • Page 151: Toshiba Hardware Setup

    To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
  • Page 152 Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
  • Page 153: Toshiba Zooming Utility

    Acrobat ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 154: Cd/Dvd Drive Acoustic Silencer

    Utilities CD/DVD Drive Acoustic Silencer For more information about how to use the TOSHIBA Zooming Utility, right-click the click Help. CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable.
  • Page 155: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 156: Configfree

    ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. ® in this section are applicable only if is available on your system.
  • Page 157: Configfree ® Utilities

    NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.” ® ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
  • Page 158 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
  • Page 159 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Utilities ConfigFree®...
  • Page 160: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 161: Problems When You Turn On The Computer

    Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 162 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 163 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 164: The Windows Operating System Is Not Working

    If Something Goes Wrong The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
  • Page 165: Internet Problems

    The Windows ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖...
  • Page 166: The Windows Operating System Can Help You

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
  • Page 167: Fixing A Problem With Device Manager

    The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖...
  • Page 168: Memory Problems

    If Something Goes Wrong Resolving a hardware conflict ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖...
  • Page 169: Power And The Batteries

    NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery).
  • Page 170: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 171: Display Problems

    Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
  • Page 172 If Something Goes Wrong Resolving a hardware conflict ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize.
  • Page 173: Disk Or Internal Storage Drive Problems

    Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 174 If Something Goes Wrong Resolving a hardware conflict You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
  • Page 175: Optical Drive Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 176: Sound System Problems

    If Something Goes Wrong Resolving a hardware conflict The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers.
  • Page 177 PC Card checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective PC Card slips through quality control. If another computer with a PC Card slot is available, try the card in that machine.
  • Page 178: Expresscard ® Problems

    If Something Goes Wrong Resolving a hardware conflict Select the item you wish to remove and click OK. Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode.
  • Page 179 ® ExpressCard checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
  • Page 180: Printer Problems

    If Something Goes Wrong Resolving a hardware conflict Select the item you wish to remove and click OK. Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode.
  • Page 181: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict...
  • Page 182: Wireless Networking Problems

    To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ❖...
  • Page 183 ❖ Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: Click Start, and then Network. Click View Status. Click Details. Verify that the DHCP Enabled setting is set to Yes. Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start to open the Start menu.
  • Page 184: Dvd Operating Problems

    “Checking device properties” on page 167 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 185: Develop Good Computing Habits

    Select Never on When to turn off the display. Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Right-click on the desktop and click Personalize in the menu.
  • Page 186: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
  • Page 187 Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
  • Page 188 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 189 General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft ® Office and Adobe Photoshop toolbars for your web browser).
  • Page 190: If You Need Further Assistance

    For the detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.
  • Page 191: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
  • Page 192: Toshiba's Worldwide Offices

    Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
  • Page 193 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices The Rest of Europe Toshiba Europe (I.E.) GmbH...
  • Page 194: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
  • Page 195: Using The Hot Key Cards

    To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
  • Page 196: Application Cards

    TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page “TOSHIBA Assist”...
  • Page 197: Using The Application Cards

    Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
  • Page 198: Hot Key Functions

    Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Page 199: Lock (Instant Security)

    Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user Fn + F1 logon screen will appear and a user with a valid account will need to log back on to gain access to the computer.
  • Page 200: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 201: Sleep Mode

    Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖...
  • Page 202: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
  • Page 203: Output (Display Switch)

    Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
  • Page 204: Display Brightness

    To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
  • Page 205: Disabling Or Enabling Wireless Devices

    Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options ❖...
  • Page 206: Disabling Or Enabling The Touchpad

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
  • Page 207: Zoom (Display Resolution)

    Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 208: Keyboard Hot Key Functions

    This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to...
  • Page 209: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
  • Page 210: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
  • Page 211 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
  • Page 212 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 213 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 214 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 215 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
  • Page 216 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
  • Page 217 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.
  • Page 218 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 219 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
  • Page 220 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
  • Page 221 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
  • Page 222 Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
  • Page 223 universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
  • Page 224: Index

    169 notifications 111 power plan 200 power plan hot key 114 real-time clock (RTC) 106 removing 115 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 136 removing memory media 137 button power 51 start 124...
  • Page 225 moving 84 non-system disk or disk error message 163 not accessing disk drives 162 running on battery power 105 setting up 43 warning resume failure message computer lock 85 computing tips 86 ConfigFree® 156 connecting to a power source 46 connection set up 126 control buttons 68...
  • Page 226 Index FAT (File Allocation Table) 173 file extensions 95 file, backing up 87 files backing up 96 printing 95 restoring 96 saving 93 Fn keys 89 function keys 89 hardware conflicts 166 resolving 167 headphones using 131 Help and Support Windows®...
  • Page 227 problem solving 168 removing memory module slot cover 54 memory module inserting 55 installation 52 removing 58 memory module slot 54 microphone 131 modem connecting to telephone line 126 problem solving 181 monitor 69 connecting 69 not working 171 mouse installing 71 mouse utility 150 network...
  • Page 228 ExpressCard® inserted 179 computer hangs when PC Card inserted 177 computer will not power up 161 contacting Toshiba 190 corrupted/damaged data files 174 Device Manager 167 disk drive is slow 174 display is blank 171 ExpressCard® 178...
  • Page 229 126 television adjusting display 70 Toshiba registering computer 45 worldwide offices 192 TOSHIBA Assist 139 TOSHIBA Hardware Setup 151 Toshiba online resources 103 traveling tips 121 troubleshooting DVD player general problems 184 external keyboard 170 keyboard 170...
  • Page 230 Index Windows® operating system Help and Support 166 problem solving 164 Windows® operating system desktop Windows® Start menu 91 wireless networking 125 Wizards Connect to the Internet 126 World Wide Web 128 www 128...

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