Activate Your Replacement Genie Mini; Program Your Remote Control; Return Your Non-Working Receiver; Important Information - AT&T Genie Mini C Activation & Equipment Return Instructions

Activation & Equipment
Return Instructions

4 Activate your replacement Genie Mini

Go to att.com/activatetv
Call 800.388.6597 for our automated activation line.

5 Program your remote control

If you are prompted to program your remote control, follow the on-screen instructions or
go to att.com/programremote

6 Return your non-working receiver

For the fastest return method:
· Take your equipment directly to your nearest FedEx Office
No need to pack anything—just bring your equipment in a sturdy bag or open box
along with your 9-digit Account Number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment
such as DVD players. If for any reason you removed the access card from the receiver,
be sure to return it in the package as well.
· Your equipment will be scanned, packed, labeled, and returned to AT&T. Once your
equipment is scanned, your return will immediately be noted on your account.
· Or you can pack the equipment yourself in the box your replacement receiver came in,
or another suitable box, and use the supplied return shipping label. (Remember to keep
the bottom portion of the label for your records.) Then drop off the box at your local
Post Office or FedEx
™ ®
noted on your account when we receive it, which could take up to 2 weeks.
Find the closest locations:
FedEx Office go to fedex.com/attreturns
®
OR
theupsstore.com
The UPS Store ® go to

Important Information

We must receive your non-working receiver within 21 days of your replacement
order date to avoid non-return fees. Non-return fees are based on type of receiver:
DVR ($135), HD ($45), HD DVR ($135), Genie
Wireless Video Bridge ($45), or Genie Lite
For more information, go to
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV and all other DIRECTV marks contained herein
are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
08/20
and sign in, then follow the instructions OR
®
or call 800.463.3339
or call 800.789.4623
®
®
att.com/support
location.
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Genie Mini
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