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Activation & Equipment
Return Instructions
We're committed to bringing you the best in video entertainment every day. Your
replacement Wireless Video Bridge is enclosed. Here's how to connect and activate it, plus
how to return your non-working equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
1
2
Connect
Setup
Activate
1 Connect your replacement Genie
·
Place your replacement server beside your non-working server.
·
Transfer one connection at a time from the non-working Genie Server to the
replacement server, except the power cord.
·
Plug the power cord into the replacement server, then into a power outlet.
·
Wait for the ADD CLIENT button on top of your Genie 2 Server to start flashing GREEN
(approximately 3-4 mins.).
Do not unplug or reset the Genie 2 Server while the status LED is flashing.
2 Setup
Go to the nearest TV connected to a DIRECTV client (Genie Mini) and turn on the TV.
Do you see the WIRELESS CONNECTION LOST screen?
YES - Follow the instructions below.
NO - Skip to STEP 3.
·
Select TROUBLESHOOT (or MORE INFORMATION, if shown).
·
Select REPEAT SETUP.
·
When error code 928 is displayed, on the RESET WIRELESS CONNECTION screen, enter
9876 on your remote.
·
The wireless clients will now display the CONNECTING TO VIDEO BRIDGE screen. If
the signal quality is good or excellent, select CONNECT NOW on the wireless client;
otherwise, try moving the client closer to the Genie 2 Server or call Customer Care at
800.388.6597.
3 Activate your replacement Genie 2
After a successful connection, you will see the SATELLITE DISH SETUP screen.
Note: You will only need to activate the Genie 2 with your first TV/client. To add additional
TVs/clients, go to STEP 4.
You can activate your Genie 2 online or over the phone.
att.com/activatetv
Go to
follow the steps listed online, OR
Call our automated activation line at 800.388.6597.
3
4
5
Complete
Pair
®
and make sure you are signed in to your account, then
6
Return
2
2
3
Genie 2
Instructions can be found online at
att.com/equipmentinstall
or by
scanning the QR code.
(Continued on back)
1
P
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Table of Contents
Related Manuals for AT&T Genie 2 P
Summary of Contents for AT&T Genie 2 P
- Page 1 Genie 2 Activation & Equipment Return Instructions We’re committed to bringing you the best in video entertainment every day. Your replacement Wireless Video Bridge is enclosed. Here’s how to connect and activate it, plus how to return your non-working equipment. To avoid non-return fees, follow important return instructions at the end of this document.
- Page 2 Genie 2 Activation & Equipment Return Instructions 4 Complete your setup Follow the guided screens to complete your new Genie 2 Server setup. The NEW LOCATION screen (see image to the right) is displayed on the TV. · Select ADD A NEW LOCATION. Note: You need to do this again, even though the location may have been previously set up.
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