Whirlpool  SC8720EDB Use And Care Manual page 32

TR O U B L E S H OOT IN G
PROBLEM
Burner flames lift off
ports, are yellow,
or are noisy when
turned off
Burner makes popping
noise when on
Grill does not work
properly
Control knob(s) will
not turn
Venting results are not
what you expected
Cooking results are not
what you expected
If none of these items was causing your problem, see "Requesting Assistance or Service" on
page 33.
32
CAUSE
• Air/gas mixture is incorrect. Contact an authorized
Whirlpool service technician to check air/gas mixture.
•
Burner is wet from washing. Let dry.
• You have not left space between food items.
• You have not preheated the grill for the proper amount of
time.
• Food was partially frozen or very cold before grilling. This
will make cooking time longer.
•
You are not pushing in before turning.
• Exhaust fan is not turned on.
• Vent filters are not clean or are not in place.
• Vent duct or outside opening is blocked.
•
There is a draft in room where cooktop is installed.
•
Meat is not well trimmed.
•
Vent system has not been installed according to the
Installation Instructions.
• The cooktop is not level.
• The recipe you are using may need to be altered to
improve the taste or appearance of the food.
• You are using a pan that is not the correct type or size.
Refer to a reliable cookbook or recipe for recommended
pan type and size.
• The flame size does not fit the cooking utensil being used.