Sync Services - Ford Escape 2013 Manual

SYNC Services

• SYNC Services builds on the capabilities of SYNC
and upgrades this technology to include features like:
– Traffic, Directions and Information Services that
will provide simple voice-command access to
traffic reports, turn-by-turn driving directions,
business listings, sports scores, weather forecasts,
horoscopes and news. Also includes Send to
SYNC functionality which allows the customer
to download directions from Google Maps
MapQuest to their phone and then have the
®(3)
directions accessed by SYNC once in their vehicle
– New Live Operator Assist is available during business
or directions searches, and offers users another
hands-free convenience to remain connected
• D uring a business or directions search from the
automated system, the new Operator Assist feature
will put the user in touch with a live operator
• T he feature engages in two ways:
– After three failed attempts to locate what the
user is requesting
– By saying "Operator" at any time during
the search
• O nce connected, an operator will assist in
locating the requested information
• A fter the location is found, the operator returns
the call back to the automated system
• T he user will then be presented with options to
connect to the business, receive a text message
with the listing information or receive directions
– SYNC with MyFord Touch and SYNC Services users
will receive 3 years or 60 sessions of Operator
Assist
– SYNC with MyFord users can subscribe to SYNC
Services and will receive 1 year or 20 sessions
included with their subscription
– Customers can monitor their remaining sessions
and purchase more sessions by logging on to
syncmyride.com/support
– For more information, log on to syncmyride.com
• SYNC Services comes standard with MyFord Touch
and is available as part of a subscription with the
SYNC with MyFord system
– For a $60 annual upgrade fee, customers can
upgrade their SYNC subscription to include all the
features of SYNC Services, such as Traffic, Directions
and Information, Send to SYNC and Operator Assist
– You or your customer can log on to syncmyride.com,
follow the prompts
(1) SYNC Services is available on most vehicles and may require a
subscription. Traffic alerts and turn-by-turn directions available in
select markets. Message and data rates may apply.
(2) Google Maps is a trademark of Google, Inc.
(3) MapQuest is a trademark of AOL, Inc.
Revised February 2012
Comfort/Convenience
Signature Technologies cont'd
SYNC "Push-to-Talk" Button
• Located on the lower right portion of the
• Pulling the "push-to-talk" switch activates the
(1)
SYNC Microphone
• SYNC microphone located in headliner, close to the
or
TM(2)
• Allows customers to have SYNC without the
NoTe: See the Glossary and Technology section in
the Source Book Appendices or on eSourceBook for
more information.
MyFord Touch Instrument Cluster
LCD Screen
• 4.2" LCD color screen is located in the center of
• Screen navigation and access are controlled by the
• Screen displays vehicle-based information:
MyFord Touch 8" Center Stack LCD Screen
Four Color-coded Corners
• Located in the four corners of all home screens
• Provide instant access to phone, navigation, audio
• Organize the four primary functional areas of MyFord
• Top-left corner is yellow and provides access to
• Top-right corner is green and provides access to
• Bottom-left corner is red and provides access to
• Bottom-right corner is blue and provides access to
• Buttons are located on each home screen for instant
esourcebook.dealerconnection.com
RE&T: 2013 Source Book
Escape
steering wheel
voice recognition mode of SYNC
driver, is designed to better recognize voice commands
need for the electrochromic mirror, as in previous
Escape models
the instrument cluster surrounded by analog fuel,
speedometer and tachometer gauges
left five-way control pad on the steering wheel
– Fuel economy
– Mechanical status of vehicle and systems
information
– Safety feature status
and climate control status and functionality
Touch into each corner
mobile phone functions
SYNC functions or the available Navigation
System functions
audio, entertainment and media functions
climate-control functions
access to status and functionality
2013
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