Limited One-Year Warranty - WaterGeneral RO 585 Installation & Service Manual

1. What your warranty covers:
WaterGeneral Reverse Osmosis Systems are warranted to the original owner to be free of defects in
material and workmanship from the date of manufacture for one year as follows:
a. Manufacturer will, within one year of purchase, replace the defected parts (excluding filters) at
no charge.
b. The replaceable filters are not warranted since the service life of replaceable filter varies with
local water conditions and thus not warranted.
2. Conditions of Warranty:
a. System must be maintained and serviced with the manufacturer original replacement parts and
filters. The performance of your drinking water system is directly related to the conditions of the
water been treated and the particular application in which it is used. Therefore, manufacturer's
liability is limited to the cost of repair of the RO systems. The manufacturer is not liable for
incidental or consequential damages of any kind. Systems must be installed and operated in
accordance with manufacture's recommended procedures and guidelines.
3. What WaterGeneral Reverse Osmosis Systems will not do:
a. Warranty is void if product failure or damage results from freezing, neglect, misapplication,
fouling with sediment or scale or failure to operate the system in accordance with the instructions
contained in this manual.
b. The following operating conditions must also be followed for this warranty to be valid
• The hardness of the water cannot exceed 7 grains per gallon or 120 ppm.
• No iron can be present in feed water. Or iron should be removed from feed water.
• The pH of the water must not be lower than 3 or higher than 11
• Feed water Total Dissolved solids TDS should not exceed 1000 ppm
• Feed water temperature between 90 F and 45 F or (32C and 5 C)
4. Obtaining Warranty Service:
For Warranty service, obtain a Return Merchandise Authorization (RMA #) number from the
manufacture or distributor. You can also contact our technical support department to obtain the RMA #
or visit our web site at http://www.WaterGeneral.com or email your request to tech@WaterGeneral.com
5. Limitations and exclusions:
Manufacturer will not be responsible for any implied warranties, including those of merchantability and
fitness for a particular purpose. Manufacturer assumes no liability whatsoever for any incidental and
consequential damages, including loss of revenue, loss of time, travel expenses, inconvenience, and any
damage caused by the equipment and its failure to function properly.

LIMITED ONE-YEAR WARRANTY

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