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Boca Systems M144PA Manual

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  • Page 2 14.4 BOCAMODEMcard-PC...
  • Page 3 Before You Begin your Installation The product you have purchased is designed to be easily installed into most IBM PC or compatible systems. Many products have large, easy-to-read legends to allow for the easy configuring of the product. This installation manual contains detailed instructions.
  • Page 4 Standard Free Boca BBS Technical Support 407-241-1601 407-241-8088 Automated Priority Service Fax Retrieval 900-555-4900 System ($2 per minute) 407-995-9456 Technical On-Line Support! Support Fax CompuServe: GO BOCA 407-997-0918 Internet: email: support@boca.org on the World Wide WEB: If your Dealer Can’t http://www.boca.org Assist you If you can’t get assistance...
  • Page 5 immediate access to senior-level technicians. The number is 900-555-4900. You will be charged $2.00 per minute. The charges will appear on your next phone bill. Damaged or Missing Items We use many world-class quality assurance programs to ensure the product you purchased is of the highest caliber. Sometimes, however, a component may be missing from the box, or is damaged or corrupt in some way.

  • Page 6: Table Of Contents

    Contents Getting Started ............7 EXPRESS Installation ..........8 Section One: Product Overview ......11 Section Two: Installation ........13 2.1 Installing the Modem ........13 2.2 Connecting the Phone Line ......14 2.3 Your Communications Software ....14 2.4 Testing the Modem ........... 15 Section Three: Troubleshooting......

  • Page 7: Getting Started

    Congratulations..on the purchase of your 14.4 BOCAMODEMcard-PC from Boca Research, Inc., a leader in high-tech computer enhancement products. Get started by reviewing the package contents as shown below. Then continue with the EXPRESS Installation on pages 8-10 which is intended for more knowledgeable and experienced users.

  • Page 8: Express Installation

    EXPRESS Hardware Installation START HERE PC CARD SLOT PCMCIA MODEM CARD LAPTOP OR NOTEBOOK COMPUTER RJ-11 CABLE WITH INTERFACE ADAPTER CONNECT INTERFACE ADAPTER TO CONNECTOR ON MODEM CARD. 14.4 BOCAMODEMcard-PC...
  • Page 9 CONNECT RJ-11 END TO WALL JACK. PHONE JACK GO TO PAGE 10, EXPRESS SOFTWARE INSTALLATION. EXPRESS Installation...
  • Page 10 EXPRESS Software Installation BOOT YOUR SYSTEM AND MAKE SURE WINDOWS IS STARTED. INSERT THE COMMUNICATIONS SOFTWARE DISKETTE IN THE A:\DRIVE. TYPE A:\SETUP, PRESS ENTER, AND FOLLOW ALL ON-SCREEN INSTRUCTIONS. 14.4 BOCAMODEMcard-PC...

  • Page 11: Section One: Product Overview

    Section One: Product Overview Designed for laptop and notebook computers, the 14.4 BOCAMODEMcard-PC offers high-speed data and fax capability in an easily transportable “credit card”-sized adapter. This modem fully complies with the PCMCIA standard, type II, release 2.0. Features • 14,400 bps V.32bis data/send-receive fax modem •...
  • Page 12 Fax Features • 14,400 bps send and receive fax • Group 3 fax compatibility (Class 1) • Background send and receive functions through Windows • Transmit a fax to a single receiver or broadcast to a group A Note on PCMCIA Standards The PCMCIA (Personal Computer Memory Card International Association) was created in 1989 to establish and monitor standards for these IC (integrated circuit)

  • Page 13: Section Two: Installation

    Section Two: Installation This section explains how to connect the 14.4 BOCAMODEMcard-PC to your computer. STEP1: Install the Modem A. Most notebook and laptop computers supporting the PCMCIA Type II slot specification have a small covered opening for the slot. Open the cover to expose this slot. If you require assistance in locating this slot, refer to your computer documentation.

  • Page 14: Connecting The Phone Line

    STEP 2: Connect the Telephone Line The modem comes with a RJ-11 cable with a DAA (direct access arrangement) interface adapter. The special connector on one end of the cable attaches to the 68-pin connector on the modem, while the other end plugs into your telephone jack.

  • Page 15: Testing The Modem

    STEP 4: Test the Modem 1. Your communications software should already be loaded as instructed in STEP 3. Most communication programs when started are in command mode. Refer to the program’s documentation for additional information. NOTE: AT commands typed in at the DOS prompt (not in command mode) will result in a “Bad command or file name”...

  • Page 16: Section Three: Troubleshooting

    Section Three: Troubleshooting This section lists common problems that may be encountered and their possible solutions. SYMPTOM POSSIBLE REMEDY • Verify that you have cables plugged No dial tone. in correctly as instructed in Section Two. • Install the socket services driver. •...
  • Page 17 SYMPTOM POSSIBLE REMEDY No response when • Make sure the special plug on the you type in AT supplied RJ-11 cable is securely commands (contd) inserted to the modem. • Try typing AT&F to reset the modem to its factory defaults. •...
  • Page 18 SYMPTOM POSSIBLE REMEDY The modem does • If you have an answering machine, it not answer an may be answering before the modem incoming call can. Turn the answering machine off, (contd) or, use the software to set auto- answer to respond in fewer rings than the answering machine.
  • Page 19 SYMPTOM POSSIBLE REMEDY My software does • 14.4Kbps refers to modem to not support a speed modem speed. Select 19.2Kbps (or of 14.4Kbps. faster if your hardware supports it) for computer to modem speed. I am having trouble • Init strings are primarily personal getting my init preferences.

  • Page 20: Appendix A: Technical Specifications

    Appendix A: Technical Specifications Modem Data Rate: 14.4K, 12K, 9600, 7200, 4800, 2400, 1200, or 300bps Fax Data Rate: 14.4K, 12K, 9600, 7200, 4800, 2400bps Compatibility: Modem Modulation Protocols CCITT/ITU-TSS: V.32bis, V.32, V.22bis (2400bps), V.22 (1200bps) Bell: Bell 212A (1200bps), Bell 103 (300bps) Fax Modulation Protocols CCITT/ITU-TSS: V.17 (14.4Kbps) transmit/receive...

  • Page 21: Appendix B: Compliance Information

    Appendix B: Compliance Information FCC Statement: “This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received including interference that may cause undesired operation.
  • Page 22 Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.” Notification to the Telephone Company Notification to the telephone company is no longer required prior to connecting the registered equipment but upon request from the telephone company the user shall tell the telephone company which line the equipment is connected to as well as the registration number and the...
  • Page 23 telephone company shall promptly notify customers and will be given the right to bring a complaint to the FCC if they feel the disconnection is not warranted. Changes in Telephone Company Equipment or Facilities The telephone company may make changes in its communications facilities, equipment, operations, or procedures, where such action is reasonably required and proper in its business.
  • Page 24 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunction, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together.

  • Page 25: Appendix C: Warranty Information

    Appendix C: Warranty Information Limited Warranty Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is free of defects in materials and workmanship for a period of five (5) years from the date of purchase from BRI or an authorized dealer (“the Warranty Period”).

  • Page 26: Appendix D: Servicing Your Product

    Appendix D: Servicing Your Boca Product If your product requires service, first contact the authorized dealer from whom you purchased the modem. If the dealer is unable to assist you, and you must contact Boca Research, Inc., please follow the instructions below. Our electronic BBS is available 24 hours a day at (407) 241-1601 and will support data transmission speeds up to 28.8Kbps with settings of N, 8, 1.
  • Page 27 2. Call our Technical Support Department between the hours of 8:00 a.m. and 6:30 p.m. EST Monday through Friday at (407) 241-8088. A technician will be available to discuss the problem(s) you are experiencing. If factory service is required, you will be given a Return Merchandise Authorization (RMA) number.
  • Page 28 Package the product securely in a container equivalent to the original packaging, and insure the package to protect against loss or damage during transit. Shipping charges must be prepaid; C.O.D. shipments will not be accepted. Please use the address below for all correspondence: Boca Research, Inc.

  • Page 29: Appendix E: Command/Protocol Overview

    Appendix E: Command/Protocol Overview In most cases, your communications software will set and control the operation of your modem. Following is a brief survey of the most commonly used Hayes-compatible AT commands for use with your modem. In addition, we’ve also provided information on extended AT command sets, S- Registers, and commands and registers for high-level protocols such as MNP, V .42/V.42bis, and V.32/V.32bis.
  • Page 30 Example: ATH or ATH0 tells the modem to disconnect Extended commands were developed to provide greater functionality and control over modem operations. Their format is the same as the basic command except that an additional parameter is required following the AT prefix and before the numerical parameter.
  • Page 31 Example: S-Register 6, or S6=n, defines the length of time the modem will wait for a dial tone. In this case the acceptable range is 3-6 (in seconds) with a default value of 5. With S6=3, the modem will wait three seconds for a dial tone when going off-hook before dialing the first digit of its telephone number.
  • Page 32 V.21 The CCITT standard for 300bps communications. Domestic modems follow the Bell 103 standard, but V.21 can accept international calls at 300bps. The CCITT standard for 1200bps communications. V.22 The domestic equivalent is the Bell 212A standard. V.22bis The CCITT standard for 2400bps. V.23 CCITT for 1200bps with a 75bps back channel.

  • Page 33: Appendix F: At Command Reference

    Appendix F: AT Command Reference Note: An asterisk (*) denotes factory default settings. Command Description (Default) Repeat Last Command: (none) This command re-executes the last ‘AT’ command string stored in the command buffer. The A/command is the only command not preceded by ‘AT’...
  • Page 34 D Dial Command: (none) This command causes the modem to immediately go off-hook as an originating modem and dial a telephone number with corresponding dial modifiers. Dial modifiers are parameters that define how the modem should dial the telephone number. Dial Modifiers: 0 to 9 Dialing Digits A, B, C, Tone Dial Characters...
  • Page 35 Flash Hook: Causes the modem to go on hook for 0.75 seconds. Wait for Quiet Answer: Causes the modem to wait for specified amount of time (S-Register S7) followed by 5 seconds of silence before processing the next dial modifier. Return to Idle State: Causes the modem to enter On-line Command Mode without initiating a data modem handshake (used for phone directory auto-dialers).
  • Page 36 Identification/Checksum Option: (0) This command causes the modem to send product code and hardware setup information to the DTE. n = 0 Report product code * n = 1 Firmware version # n = 2 Verify ROM checksum n = 3 Device set name n = 4 Modem configuration...
  • Page 37 n = 2 Medium speaker volume * n = 3 High speaker volume Speaker Control: (1) This command specifies when the speaker is turned on and off. n = 0 Speaker always off n = 1 Speaker on until carrier present * n = 2 Speaker always on n = 3...
  • Page 38 Result Code Display Control: (0) This command selects whether the modem will send result codes to the DTE. n = 0 Result codes enabled* n = 1 Result codes disabled Select an S-Register: (none) This command is used to select the current S-Register. Range: 0-30 Sn=x Write to an S-Register: (none) This command is used to write a decimal number ‘x’...
  • Page 39 Result Code Type/call Progress: (4) This command determines which modem result codes are enabled. Additionally, this command specifies whether Busy and dial tone detection are enabled or disabled. n = 0 Result codes 0: 4 enabled. Busy and dial tone detect disabled. n = 1 Result codes 0: 5, 10 enabled.
  • Page 40 &Cn Data Carrier Detect (DCD) Option: (1) This command controls how the modem functions in relation to the DCD or RLSD Signal. n = 0 State of carrier from remote modem is ignored. DCD is always n = 1 State of carrier from remote modem is tracked. DCD reflects the state of the received carrier.* &Dn Data Terminal Ready (DTR) Option: (2)
  • Page 41 &P Dial Pulse Ratio: (0) This command determines the make/break (i.e., off-hook/on-hook) ratio during pulse dialing. n = 0 Make = 39%; Break = 61% for use In the United States. * n = 1 Make = 33%; Break = 67% for use in the United Kingdom and Hong Kong.
  • Page 42 &Vn View Active Configuration and Stored Profiles: (0) This command causes the modem to send command and S-Register configuration information for the active and stored user profiles to the DTE. n = 0 Stored profile 0 * n = 1 Stored profile 1 &Wn Store Active Profile: (0)
  • Page 43 Auto-retrain Control (V.22bis and V.32bis only): (1) This command controls whether the modern will automatically initiate a modem retrain whenever the Received Data Signal quality falls below a threshold that may affect data reliability. The value for ‘n’ is stored in the NVRAM, but it is not displayed by the ‘AT&Vn’...
  • Page 44 V.42 AND MNP DATA MODE ‘AT’ COMMAND SET Command Description (Default) Set Auto-reliable Fallback Character: (none) In Auto-reliable Mode (\N3), with Auto-reliable Character Fallback enabled (\C2), receipt of the fallback character from the line during the V.42 detection phase will cause the modem to switch to Normal Mode. This allows a remote user with a non-V.42 modem to connect immediately with a ‘V.42 modem.
  • Page 45 Transmit Break: (none) This command causes the modem to send a break (Attention Signal), for a duration specified by ‘n’, to the remote modem. When n = O, the default break length is used. n = 0-9 Break length in 100 msec Set Auto-reliable Buffer: (0) In Auto-reliable Mode (\N3), this command determines the fallback method and enables data buffering.
  • Page 46 n = 0 Turns off feature* n = 1 Turns on feature Set Break Control: (5) Defines what action the modem takes when a break (Attention Signal) is sent or received, as described below. In Connect State, if Reliable Mode then transmit break to remote: n = 0,2,4 Enter command state, but do not send a break.
  • Page 47 otherwise only LAPM will be attempted. If configured for - J0 and a protocol connection is not made, the modem will hang up. If configured for -J0 and a protocol connection is not made, the modern will fail back to Speed Buffering Mode.* n = 4 V.42 Reliable—The modem attempts to negotiate LAPM error...
  • Page 48 Accept Auto-reliable Link: (none) In Normal Mode (\N0), the modem attempts to answer an MNP link request, regardless of whether the modem originated or answered the telephone call (physical connection). The remote modem must originate the MNP link request for the link to be established (refer to the \O command).
  • Page 49 Switch to Normal Mode: (none) During an MNP link, the modem will disconnect the link (exit error correction/data compression) and change to Normal Mode, without disconnecting the modem-to-modem connection. Set V.42 Detect Phase: (1) In V.42 Modes (\N3, \N4), this command specifies whether the modem will detect V.42, MNP, or no error-correcting protocols from the remote modem and change to the appropriate mode.
  • Page 50 S-Registers Command Description (Default) Number of Rings to Auto-answer On: (0) Assigning S0 a value from 1 to 255 configures the modem for Auto- answer Mode. The modem will automatically go off hook and initiate a Data Mode Answer Mode handshake after detecting the specified number of rings.
  • Page 51 Range: 0-127 Default: 13 (carriage return) Line Feed Character: (10) S4 specifies the line feed character. The line feed character is used for verbose (text) modem result codes. Range: 0-127 Default: 10 (line feed) Backspace Character: (8) S5 specifies the backspace character that is used m delete the last-entered character.
  • Page 52 Wait for Carrier/Dial tone: (60) S7 specifies the amount of time that the modem waits to detect the remote modem carrier aver dialing the telephone number. If the remote modem carrier is not detected within the So time limit, the modem will hang-up and send a NO CARRIER response code to the DTE.
  • Page 53 DTMF Dialing Speed: (95) S11 specifies the duration of dual-tone multi-frequency (DTMF) dialing. This register is not used for pulse dialing. Range: 50-255 milliseconds Default: 70 milliseconds Guard Time: (50) S12 is used to specify guard and detect times used for the Hayes and TIES Escape Sequences.
  • Page 54 Reserved (none) Modem Test Options: (none) S16 indicates the test in progress. The ECLED serial LED driver will pulse on and off whenever the modem is performing a test with the serial host interface. Bit 0 Local analog loopback disabled * Local analog loopback enabled (&T1) Bit 1 Reserved...
  • Page 55 Bit-mapped Options: (none) S21 is a read-only register that indicates ‘AT’ command settings. Bit 0 &J0 is selected* &J1 is selected Bit 1 Reserved Bit 2 &R0 is selected* &R1 is selected Bit 4,3 00 &D0 is selected 01 &D1 is selected 10 &D2 is selected* &D3 is selected Bit 5...
  • Page 56 Bit-mapped Options: (none) S23 is a read-only register that indicates ‘AT’ command settings. Bit 0 &T5 is selected &T4 is selected * Bit 3,2,1 000 0-300 bps communications rate 001 1200bps 010 2400 bps 011 4800 bps 100 7200 bps 101 9600bps 110 19.2kbps 111 38.4 kbps...
  • Page 57 In all other modes, and after establishing a call in Synchronous Modes 1 and 4, the value specified in S25 is defined in 11100 seconds. In any mode, a change in DTR (i.e., ON-to-OFF transitions) that persists for a shorter time than the valued specified in S25 is ignored by the modem while in On-line Data Mode.
  • Page 58 S28-S29 Reserved (none) Sleep Mode Timer: (10) S30 determines when the modem enters Sleep or Powerdown Mode. When enabled (S30 <> 0), the DSuP will enter Sleep Mode whenever the modem has been inactive for a user-programmable time delay (S30). The modem is considered to be in an inactive state when: 1) No internal processing is being performed;...
  • Page 59 Disconnect Inactivity Timer: (0) This S-register sets the length of time, in minutes, that the modem will stay on-line/off-hook before disconnecting when no data is transmitted or received. In data and fax modes, any data transmitted or received between the DTE-DCE interface will reset the timer. In all other modes except Telephone-emulation mode, any data transmitted will reset the timer.
  • Page 60 RESPONSE CODES Basic Response Codes (W0) NumericVerbose Code Code CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER CONNECT 2400 CONNECT 4800 CONNECT 7200 DATA CONNECT 9600 CONNECT 12000 CONNECT 14400 +FCERROR Modified Response Codes (W1) CONNECT 300/REL CONNECT 1200/REL CONNECT 2400/REL...
  • Page 61 V.42 Extended Response Codes (W2) Numeric Verbose Code Code CONNECT 300/REL-MNP CONNECT 1200/REL-MNP CONNECT 2400/REL-MNP CONNECT 4800/REL-MNP CONNECT 7200/REL-MNP CONNECT 9600/REL-MNP CONNECT 12000/REL-MNP CONNECT 14400/REL-MNP CONNECT 300/REL-MNP5 CONNECT 1200/REL-MNP5 CONNECT 2400/REL-MNP5 CONNECT 4800/REL-MNP5 CONNECT 7200/REL-MNP5 CONNECT 9600/REL-MNP5 CONNECT 12000/REL-MNP5 CONNECT 14400/REL-MNP5 CONNECT 1200/REL-LAPM CONNECT 2400/REL-LAPM CONNECT 4800/REL-LAPM...
  • Page 62 Trademarks All Boca Research products are trademarks of Boca Research, Inc. All other references to computer systems, software, and peripherals use trademarks owned by their respective manufacturers. Publication Date: September, 1995 Printed in the U.S.A. M144PA.PM5 14.4 BOCAMODEMcard-PC...
  • Page 64 Manual Part No. 9401 Rev. 5.1 14.4 BOCAMODEMcard-PC...

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