Appendix; Troubleshooting - Samsung AVXWVH071EE User Manual

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary
expenses.
PROBLEM
The air conditioner does
not operate immediately
after it has been
restarted.
The air conditioner does
not work at all.
The temperature does
not change.
The cool(warm) air does
not come out of the air
conditioner.
The fan speed does not
change.
Timer function does not
set.
Odors permeate in the
room during operation.
The air conditioner
makes a bubbling sound.
Water is dripping from
the air flow blades.
Remote control is not
working.
AUTO- DIAGNOSTIC FUNCTION
This air conditioner has an auto-diagnostic function in case a failure will happen.When error occurs, the
Lamp will blink.
Before contacting customer call center green number, please ask to installer to make a double check
of installation unless there's a full evidence of SAMSUNG product problem.
32_ appendix
SOLUTION
• Because of the protective mechanism, the appliance does not start
operating immediately to keep the unit from overloading.
The air conditioner will start in 3 minutes.
• Check that the power plug is properly connected. Insert the power plug
into the wall socket correctly.
• Check if the circuit breaker is switched off.
• Check if there is a power failure.
• Check your fuse. Make sure it is not blown out.
• Check if you selected Fan mode.
Press the Mode button on the remote control to select another mode.
• Check if the set temperature is higher(lower) than the current temperature.
Press the Temp or  button on the remote control to change the set
temperature. Press the Temp or  button to increase or decrease the
temperature.
• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.
• Check if the air conditioner has just been turned on. If so, wait 3 minutes.
• Check if you selected Auto or Dry mode.
The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry
mode.
• Check if you press the Set/Cancel button on the remote control after you
have set the time.
• Check if the appliance is running in a smoky area or if there is a smell
entering from outside. Operate the air conditioner in Fan mode or open
the windows to air out the room.
• A bubbling sound may be heard when the refrigerant is circulating through
the compressor. Let the air conditioner operate in a selected mode.
• Check if the air conditioner has been cooling for an extended period of
time with the air flow blades pointed downwards. Condensation may
generate due to the difference in temperature.
• Check if your batteries are depleted.
• Make sure batteries are correctly installed.
• Make sure nothing is blocking your remote control sensor.
• Check that there are strong lighting apparatus near the air conditioner.
Strong light which comes from fluorescent bulbs or neon signs may
interrupt the electric waves.