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PlayMemories Mobile app features and devices compatibility.Visit the PlayMemories
Mobile™ app website to see more information about features and devices compatibility.
Mobile device compatibility with PlayMemories Mobile app Camera compatibility with
Smart Remote Control
Error: Connect a device or media to the computer appears when importing images using
PlayMemories Home.Check if the camera is recognized by the computer. Run
PlayMemories Home Settings Initialization Tool and see if the camera is recognized.
NOTES: Even if you run PlayMemories Home Initialization Tool, the image
What file formats are supported in PlayMemories Home?The following file formats
are supported in the PlayMemories Home™ software: JPEG MPO TIFF GIF
SRF/SR2/ARW (Sony RAW) DV-AVI MOTION-JPEG WMV MPEG-1 MPEG-2 TS
(AVC) MP4 (MPEG-4) MP4 (AVI) You can find the list of
Error: PlayMemories Home is running appears and I cannot install or uninstall the
PlayMemories Home software.If the message PlayMemories Home is running is
displayed when you are installing or uninstalling the PlayMemories Home™ software,
follow the steps below to resolve the issue. IMPORTANT: Because each of these steps
My Camera Takes Blurry, out of Focus, or Distorted PicturesPossible Causes subject is
too close to the camera lens insufficient lighting subject movement camera movement
incorrect camera settings or operation Troubleshooting Watch this http://youtu.be/2r0r3-
p4dTE video
The camera displays an error beginning with E:61, E:62, E:91, E:92 or System.Error
Code Cause Resolution Error: C:13:01 Error is displayed when the internal memory is
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